Made me some super complicated shirts commemorating where we got married fast detailed and great…read more Yay. Had a hard time finding someone that would do black on black.

We hired this company to produce custom uniforms for our gym, including multiple shirt styles,…read morecolors, sizes, embroidery, and detailed printing requirements. Before placing the order, I made it very clear to Moonty that this was a detail-oriented project. We provided organized artwork, visual examples, and a detailed spreadsheet outlining exactly what was needed. We even put two different sets of uniforms in two different bags-- Moonty assured us that everything could be handled and completed by a specific date. Unfortunately, the biggest issue was the complete lack of attention to detail. Despite having clear instructions, the final products did not match what we requested. Designs were incorrect, colors were wrong, and numerous details were overlooked. Out of 50 shirts, 19 had errors. We spent a significant amount of time organizing and communicating our order, only to receive products that did not reflect the instructions we provided. The project was also not completed by the promised deadline. We were given a specific completion date by Moonty, but the order was delayed. Throughout the process, we were told about other priorities such as Father's Day, graduations, and World Cup-related orders. While we understand that businesses get busy, customers should not be promised timelines that cannot be met. To make matters worse, we were originally quoted one price, but when my husband arrived to pick up the order, the price had increased! The same thing happened with hats we brought in for embroidery. We were told they would be ready by a certain date, only to be contacted at the last minute for information that had already been provided and then charged more than originally discussed. What was most frustrating was the lack of accountability. When we pointed out the mistakes, Moonty told us it was not his responsibility to review the spreadsheet we provided. That response was BAFFLING. We created the spreadsheet specifically to ensure accuracy and avoid mistakes. If detailed instructions are not being reviewed, then what is the purpose of providing them? We were patient, accommodating, and understanding throughout the process. Mistakes can happen. Delays can happen. But when an order is delivered late, nearly 40% of the shirts are wrong, the designs don't match the approved vision, prices change unexpectedly, and no meaningful effort is made to correct the issues, that's a serious PROBLEM! Moonty wasted our time and money. If you have a simple order, you may have a different experience. However, if your project requires accuracy, organization, attention to detail, and accountability, I would strongly recommend looking elsewhere.

Took my Rams jersey to get the Super Bowl logo patch stitched on and they did a amazing job! Patch…read morelooks like it originally came with the jersey Would definitely be going Back for any future embroidery projects.

BEAUTIFUL RESULTS! Amazing communication and affordable! My mom loved her scrubs!! THANK YOU!!!read more

TBSP&E helped me get some apparel print work done with an incredibly tight turn around time. They…read moreexceeded my expectations with the quality of their work and Steph was a delight through the entire process. Will absolutely be going back. N

Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

I was in a desperate need to get 4 shirts with custom printing made for a special occasion in a…read moreshort amount of time. I wish I was given a date way a head of time but that's LA County for you. But everything happens for a reason. And I'm sure glad it happened the way it did. I called a few places near my house and all of them were no big help to me. So I decided to look around my work. And I found Blacklava. I called Ryan and he was more than happy to help me. I mentioned a few ideas and he asked me to email them. He gave me a breakdown on cost and deadlines to make it happen. I emailed him something different than what we originally talked about and he didn't have a problem with the change. Within an hour he emailed me back with a mock up of the design. He nailed it right on the head. They were perfect! The fact that the shirts were ready in a short amount of time shows that Ryan goes out of his way to make his customers happy. I can honestly say that I will use Blacklava for any printing I need going forward. Thanks, Ryan!

I wanted to order more shirts. Got in touch with Ryan and our shirt order is in…read more Thanks Ryan for the fast service!

I came here after another shop had already ruined three of my shirts by burning them and leaving…read morethe prints crooked. Because of that experience, I specifically asked if they worked with polyester before leaving my shirts. They told me yes, so I trusted their word and paid upfront. When I picked up the shirts the next day, the owner was honest and told me that one of the prints was not straight. He offered to make me a new shirt, which I agreed to. After texting to follow up later, it seemed like the order had been forgotten. At that point I asked for a refund, and he agreed and told me I could stop by anytime. I went to the location, rang the bell several times, and no one came out. I texted again and asked if they could please Zelle me the refund since I had already made the trip, but I never received a response and never got my refund. Unfortunately, this experience ended with wasted time, money, and still no resolution.

Compton Proud is the best!!! You know for sure you will get the best quality prints at the best…read moreprice. I have requested orders for very large groups and also for smaller custom pieces. Arnie is there to help you bring your vision to life and is always very professional. Prefect for celebrations, organizations, and peronal gifts.

We needed a soccer poster for our daughters soccer team and we got it in less than 48 hours! Very…read morenice staff, great quality poster, and everything we could've asked for! Thanks again, we will be back! Ben and Emily Martinez

TIKI DAVE doesn't like to write too many 'ok' reviews but this is one of 'em…read more I needed business cards and I saw the good reviews for the Merch Stop and I ordered some from Jon. When I went to pick them up, the fella who finally came over to help me couldn't find them. Jon then came over and pointed out that they were in plain sight sitting on his desk. I had a lot more work for Jon and he completely ghosted me. And that's that, I am sorry to say. The turnaround on the business cards was good; the price was just ok. I have moved on to another South Bay small business print shop and they have been far more attentive.

Thank you for your professionalism and your drive to go above and beyond to help me achieve my…read moredream to start my own company. Your web design and logo design expertise is exceptional and easy to work with. Thank you for sharing your business experience with us!

I've used 562 several times to print laptop decals for my computer, and while previous orders were…read morejust cutouts of my logo and were acceptable, this most recent experience was a complete disappointment. I ordered a full laptop decal to cover the front of my laptop, and the quality was subpar. The decal was covered in visible fingerprints, bent easily, and just looked overall poorly made. When I placed my order this past week, I specifically asked if I could pick it up by Saturday, and the person I spoke with confirmed that would be fine. He asked me to send payment via Zelle, which I did. To my surprise, I was able to pick up the order a day early, on Friday, which I appreciated. However, when I arrived, the four decals I paid $45 for were not even protected--he just handed them to me uncovered. The decals already looked of low quality when I received them, but I remained hopeful they might look better on my laptop. Unfortunately, that was not the case. The quality was terrible, so I sent him videos to show the issues and didn't receive a response. After being ignored, I called today to discuss the situation, and when I expressed my dissatisfaction, he dismissed my concerns by blaming the installation. He refused to take any accountability and even mentioned that they use the same material on cars. That's irrelevant--I'm talking about the poor quality of the product you made, not how you use it on other surfaces. I try to be fair, but I don't tolerate businesses failing to take accountability and instead shifting the blame onto the customer. That's simply bad business. I was informed that they don't offer refunds because everything is customized, but if a customer is genuinely dissatisfied, there should be some effort to make it right. That's how I believe good business is done, and I clearly do business differently. So, I won't be returning.

These guys get it done. Good quality prints and shirts quick and reliable turn around times…read more Tony minds the details so you don't have to worry. Tried them out and they were on time and on target! Thanks Cesar for the carry out!

We ordered a specific style of shirts for our nonprofit's pre-sold event, trusting a local printer…read moreto get it right since I wasn't on-site to check the shipment. The printer later confirmed that I had ordered the correct style, but they printed women's sizes instead of unisex shirts, which our members had paid for. The tags didn't make this clear, so our volunteers began distributing them before the mistake was discovered. The printer's first "solution" was to claim the shirts were actually higher quality than what we ordered and offer either a 10% discount on a future order or 15 of the correct shirts -- far short of the number we originally ordered. They ignored the fact that our members had pre-paid for a specific style and left volunteers to manage the fallout. Had they accepted their mistake immediately, there is no reason they shouldn't have been able to reprint the shirts so we could have distributed them during our multi-day event. At one point, they suggested we return the misprinted shirts, not to fix the mistake, but so they could destroy them. They repeatedly framed the situation as a retail-style return/refund issue, implying our volunteers or members "took" the wrong shirts, even though this was entirely their fulfillment error. After multiple rounds of back-and-forth, they finally agreed to reprint the correct shirts. However, when we received the corrected batch, two shirts were misprinted, completely omitting the event logo on the back, and one had a hole in a seam. Because of the delays, we had to mail the corrected shirts to members well after the event at our own cost (over $350 as we had attendees from as far away as Germany), losing money on shirt sales and creating extra work for volunteers. At a certain point, it wasn't worth continuing negotiations, so we accepted the reprints at a loss. While the shirts themselves are fine, the fulfillment, communication, and proposed solutions caused unnecessary stress, extra work for volunteers, and financial loss. Anyone ordering for an organization or event should be prepared to follow up closely and push for a solution that actually meets their needs.

Absolutely phenomenal service. Almost always same-day responses to emails over a long period of…read moretime (even during the holidays!). No excess fees, quick turnaround, convenient service, and you can tell that they're intentional when it comes to getting good color-transfer on the final product! Cannot recommend enough

Great crew over here. Thomas was super attentive + detail oriented and the whole process was very…read moresmooth. Never had customer service like that before; it was refreshing working with a team that was intent on getting it right the first time. Highly recommend!

Great company and customer service. I needed a rush order and they were the only ones that could…read morefulfill my order in the time I needed. Very glad I found this company they did a terrific job and the quality of work was excellent. I will be using them again in the future for my business needs

Working with Alex and Mad Prints was easy and smooth. He figured out what I needed and then Mad…read morePrints delivered. I recommend this company if you need people you can rely on and trust who deliver. A+