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    Custom Design & Alterations

    4.5 (40 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Custom Design & Alterations

    Clothing alterations

    Clothing mending and repair

    Custom Design & Alterations Photos

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    Left side of wedding dress is now missing beadwork. Jean had taken the bust in along the left seam.
    Grace B.

    Jean was incredibly courteous, sweet, and very complimentary in person, and with such amazing online reviews (minus some timeliness issues), I felt comfortable going to him for my wedding dress alterations. Unfortunately, I am incredibly sad to say his work was far less than perfect. I am attaching photos so you can see just some noticeable parts. When we met, we determined that the dress only needed the bust taken in a bit and straps added. I had already gone to the fabric store and purchased the fabric for the straps, so he was able to pin everything up right then and there and get the order started. He told me to pick it up in two months, which I thought was a rather long time for such small alterations, but I was in no rush so I agreed. Two months later, the morning I was supposed to pick the dress up, he called me and asked if I could pick it up at 4:30pm. I agreed. When I picked it up, I thought everything was fine, but now that I am carefully inspecting his work, I realize I should have taken more time looking everything over before paying him the remainder and heading home. In hindsight, I think he must have put this dress on the back-burner and that morning realized he needed to quickly do the straps and take the bust in... Here are the results: 1. The straps sit ever so slightly unevenly on my shoulders. Looking now, I realize they were sewn in unevenly-- one strap is ~1cm closer to the back zipper than another. 2. There are multiple skipped stitches throughout the work he did. I've attached a photo showing one example along the edge of the bustline. 3. There is now a patch of missing beadwork where he had altered the bust. I am really sad because I do not have the funds to take it to another tailor, and although the mistakes are not easily seen and likely won't be noticed by my friends and family on my wedding day, I know I will be wondering whether I need to shift my straps to make them even, worrying the stitches will further pop because they are already broken, and wondering if the missing half beadwork will show up in photos.

    My but looks great!!
    shunna d.

    Mr.Jean has been doing my alterations ever since I moved from Houston 3 years ago. When I found my dress online, I knew Mr.Jean would be doing the alterations. I am not a bridezilla,but I wanted my wedding dress to fit me like a glove. My dress looked amazing and fit me perfectly. I am a very difficult to fit as I am very pear shaped. Thanks Mr.Jean for helping me look my best.

    Thank you to Jean, my bridesmaid dress fit perfectly! I got numerous compliments!

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    11 days ago

    They do excellent work for a reasonable price. I have been going to this tailor for many years.

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    8 years ago

    Have had jeans altered here (slimed down / tapered the legs) and am very happy with them. Excellent work at reasonable prices.

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    14 years ago

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    9 years ago

    Accommodated us for a last minute tailoring need that was a rush. Really great customer service.

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    17 years ago

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    Review Highlights - Custom Design & Alterations

    The cost was WAY less than the tailor at the bridal shop, a lot closer and great service.

    Mentioned in 3 reviews

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