Drove down to Durango, with my dad, from Denver, to ride the train. Made a reservation the week…read morebefore and it was super easy to book my pup. We dropped Smaxwell off at 7:30 with a very friendly young lady who explained everything to us and told us about posting pics on Facebook. We were a tad late picking him up because the train was running behind but they said it wasn't a problem and we got him just in the nick of time. They even allow dogs to spend the night, if the train is late, free of charge!! Since I don't speak dog I can't 100% say how Smax enjoyed himself but he seemed tuckered our and happy to see me at the end of a long day of playing! I highly recommend this place for pups because they are very affordable, friendly staff, and located right down the street from the train!

I had an extremely upsetting experience at this boarding facility. I was told my dog would be…read moreplaced in a designated late‑pickup area because we were arriving back from the Durango-Silverton train after hours. When I arrived, she was not in the location I was told she would be. When I walked into the area, her kennel was empty -- and the only other kennel was wide open and empty as well. In that moment, I genuinely thought my dog had been stolen. No staff member was present, no signage, no explanation. I had no way of knowing whether another dog had already been picked up and mine taken with them. I stood there panicked, thinking the worst. Only later was I told that there was never another dog in that second kennel. But how was I supposed to know that when both kennels were empty and no one was there to help? The lack of communication and the careless setup caused unnecessary fear and distress. My dog was eventually located, but this experience was unacceptable. Clear communication and secure, supervised pickup procedures are basic expectations for any boarding facility. This place failed to meet them.

I rarely give five 5 stars because it is difficult for any business to be 100% perfect all the time…read moreevery time, mostly when taking care of our fur babies with whom our expectations are very high. However, my experience with Durango Pet Sitting was so perfect in every way they deserve five stars! We were traveling to the Durango area from California for a vacation. I was SO concerned about finding the right sitter for our pup while we toured around (ATV rides, rafting, etc.) and I'm so glad I chose Durango Pet Sitting because everything went perfect. First, the communication before and during our pup Ivy's visit was clear, timely and Cheryl never failed to respond to a message and clearly communicated and understood what our requests for Ivy were. Second, Cheryl perfectly executed our plan to visit Ivy at our campground. She was there at the times we requested (one day she visited Ivy 3'x in one day). She sent a text message after each visit and with pictures of our little lady. Finally, I should mention I own a couple of pet sitting businesses (don't think Cheryl knows this) so my expectations are through the roof when caring for dogs. Cheryl is amazing and we will use her services again should we be traveling this way in the future.

I didn't use this service because I could never contact them. I emailed and called for a week. No…read moreresponse.

Stephanie was absolutely AMAZING with my two elderly little dogs!…read moreAt their first grooming visit, before taking them back to be groomed, Stephanie very kindly took the time to ask all about them and let my tiny guys (and me!) get comfortable. When I picked up the boys, they were happy and looked adorable. Wonderful!

Long overdue review. We were in Durango to take the Durango-Silverton narrow gauge steam train that…read moredeparts Durango shortly after 8am and because this place is not in town we had no choice but to board the furry friend for two nights so we dropped the pooch the night before the trip When I called from Silverton I was told that because he is very submissive and non aggressive they were going to isolate him for the night so others wont make him feel as scared with all the barking. At the time they were only open until 6pm so knowing the train arrived at 6 there was no way we could be there to pick him up the day of the trip so that is why we paid for the second night, and I see now that their hours have been extended until 7:30pm , when we got there the morning of the third day and they went to get him, it took a while for the handler to come back but when the handler finally came with the dog we were surprised to see that the dog would not stop complaining very loudly and when I took him outside he had me use three poop bags and gave me the impression he had been holding for a whole day or so. He peed like he had drank a litter of water all at once Apparently nobody checked on him on the other side of the building where it was more quiet. He complained all the way back to where we were staying like we have never seen before, he made a point and I promised myself not to ever board him anymore anyplace, you never know how well they communicate with each other. Poor dog

The ABSOLUTE BEST! Would give them 10 stars if it was an option. So kind and attentive. Other…read moreplaces give you the same "don't worry we'll take care" speech but they actually do here. Can't recommend them enough

My 4 year old Border Collie came to me as an abused puppy. She is still very timid, Puppy Love did…read morea fantastic job grooming her, I almost felt like she was reluctant to leave. Ty for great service, I definitely will be returning

My pup Koie gets great care and cuts here. He's got a double coat and sheds like crazy all the…read moretime, so he needs grooming often. So even though he has a beautiful coat, he gets close shaves that also allow his coat to show his tricolor glory. Kara been creative with both a Mohawk cut and a lion cut.

Labradoodle Louie has challenging hair. I enjoy seeing his eyes but it wasn't often that I nor he…read morecould see because they were always covered with his hair. After taking him to Pam and friends he was a happier dog because he felt free from less hair and it was less complicated brushing him. It's been 3 weeks now since his haircut with Pam and his eyes are still visible. About this time we would be preparing to take him for another haircut but I believe we are good for another month. He's still a handsome, dapper dog! Thank you Pam! See you soon

My son's mother-in-law used Willow Tree when left Durango to visit folks outside of Colorado. She…read moreloved her dog and recommended Willow for our old Walker Coonhound (Rufus) who loved dog parks. Rufus always looked forward to a staying in Willow Tree when were visiting Durango. At home in San Diego, our new Bluetick Coonhound doesn't like dog parks (she got knocked down by a herd of retrievers chasing a ball). However, she enjoyed her test visit for Thanksgiving day 2017. For 2018, she enjoyed the full Thanksgiving weekend at Willow Tree. I would recommend Willow Tree Kennels without reservation.

Pretty sure my dog just had the best day of her life at their daycare and I had the most productive…read moreday of my life not having to worry about meeting her play needs!

This service is unreliable and to be avoided. We used Ms. Kelly ("Pet Patrol") after finding her…read morecard at a veterinarian's office. She came by about two weeks before our trip, and we agreed to price and services. On the day before we left, she demanded full payment. We offered half up front and half later, she refused, but did agree to hold the check until we returned. Then, she cashed the check immediately against our agreement. When I called her to discuss the matter, she became irate. We had to find emergency help to take care of our pets from a different country. If you wish a worry free vacation, avoid at all costs.

I visited Durango on vacation and dropped my dog off with Pet Patrol for the day while I went…read moreskiing. Pet Patrol was great! My dog came back happy and tired out after a fun day with Pet Patrol. I would absolutely recommend it to anyone who visits and needs their pet to be taken care of for the day.

I cannot believe someone would write a review of disgust since they walked in - with NO…read moreappointment. RUDE! RUDE! Who do you think you are? You do not go to a physician or dentist WITHOUT an appointment. Your review is laughable - this is a great spa salon for pampered pets-- NOT rude people. appointments are ALWAYS necessary-------

Incredible and talented owner who provides excellent nail grooming for our three dogs. We come down…read morefrom Silverton to receive her services. She is competent, knowledgeable, patient, and works well with our two large dogs and our little guy who needs lots of support getting his nails done. Very reasonable rates, and a pleasure to have her care for our dogs!

Happened upon this place while on a road trip with my little guy ( Parker / Parky Parks) We had…read morebeen enjoying outdoors and Parky got a little grungy . Plus he had no been himself ( eye issue ) so I wasn't able to get him a bath in a while . So taking pot luck on a Saturday, I started calling groomers nearby - needless to say no body had availability. Until I tried these people- they took me a few hours later on the same day! WOW ! Anyhow , got my boy there , they bathed him , trimmed his extra long nails and returned him a " brand new dog to me " So happy & pleased Would highly recommend them to anyone

We have visited dog groomers in at least three states, and this is our best experience so far! My…read moredog emerges adorable and clean and not frightened. So grateful to Courtney and her team for the care.

An emotional experience that ultimately brought Athena home with us…read more My wife and I are a little conflicted about how to review LPCHS because our experience had a pretty significant bump in the road before ultimately becoming one of the best adoption experiences we could have asked for. First, the thrift store is absolutely worth mentioning. It helps support the shelter next door, and we've found some phenomenal deals every time we've visited. On our most recent trip, my son found a Nike hat that looked brand new for only $5. We also regularly look through the books and can usually leave with a pile for less than $10. Then there's the shelter. We originally went in simply wanting to see some of the dogs. After walking through a couple of the kennels, we met Athena, a 7-year-old Boxer who had recently lost her owner and had also been returned after an incident involving a cat in her new home. Something about Athena immediately felt different. We continued through the kennels and saw plenty of other healthy, happy-looking animals, but we couldn't shake the feeling that Athena was meant to come home with us. We went to the front counter, explained our home situation, and mentioned that we have an outdoor cat. That's where things initially went sideways. We were told that having a cat immediately disqualified us from adopting Athena. There wasn't much discussion beyond that. After feeling like we had potentially just found a new member of our family, hearing that we couldn't adopt her because we had a cat was honestly heartbreaking. We've previously owned two Boxers, so we weren't unfamiliar with the breed or the responsibility involved. We also felt like we never really had the opportunity to discuss the circumstances of Athena's previous adoption or explain how our home is set up. We left pretty disappointed. But after lunch, we decided to go back. I spoke with another staff member because I wanted to understand what had actually happened with Athena and the cat in her previous home. That conversation was completely different. I learned more about the circumstances and explained that our cat lives in an outdoor space with clear escape routes and that we understood the importance of introducing Athena and our cat in a controlled environment. Instead of simply saying no, the conversation turned into, "Let's evaluate this." Liz, the manager working that day, helped us schedule an appointment with a behaviorist so we could actually see Athena around a cat and better understand what we would be taking on. That evaluation changed everything. Athena's interaction with the cat was far less concerning than we had initially imagined. She was able to disengage, and it didn't appear to us that her behavior was malicious. It became easier to understand how a previous interaction in an uncontrolled environment could have escalated. We were then able to introduce Athena to our kids in another controlled environment. The shelter has a really nice, well-maintained play yard with turf, rocks, boulders, and toys where the dogs can interact with families. Aiden, the behaviorist, was fantastic. He was extremely knowledgeable, friendly, and patient while explaining Athena's temperament, what to watch for, potential concerns, and what we needed to understand about adopting a 7-year-old Boxer who needed a loving home for her senior years. One thing that really stood out was how willing the staff were to put the animals first. They even allowed us to use their "boardroom"/lunchroom area to conduct the cat evaluation while staff were eating and taking their breaks. They could have easily said it wasn't a good time, but instead they shared their space because it was important for Athena's adoption process. And after all of that... We adopted Athena. She came home with us, and within her very first night, she was already making herself comfortable. We couldn't be happier with how the introduction has gone so far, and we're incredibly excited to give her the loving home she deserves. They even sent her home with an adoption-day cake dog toy, along with a certificate for a bag of food we could pick up at Pet Haus down the road. So yes, our first interaction with the shelter left us frustrated and heartbroken. I don't want to pretend that part didn't happen. But what ultimately matters is that we came back, asked more questions, and the staff were willing to listen, reevaluate the situation, involve behavioral expertise, and give Athena the opportunity to find the right home. And now that home is ours. Welcome to the family, Athena. LPCHS, thank you for helping us find her and, more importantly, for ultimately being willing to look at the individual situation rather than just the circumstances on paper.

I've visited this thrift store a handful of times in the past couple years, to see if it's…read moreimproved. The management changed, promising more affordable prices. However, from an outside perspective, it doesn't seem like much has changed at all. In fact, I feel like it's gotten more expensive, and more picky with what items they put out on the floor. In general, it just feels like a boutique now. It's clean, well thought out, there are fancy, cool items, and a few more affordable things. If that's what you're after, you'll probably enjoy this thrift store. I guess I'm still stuck in the past, when it was truly affordable and had a wider range of items. When it really felt like a thrift store. Now, whenever I go there, I leave with nothing. I don't think it'll ever be like it was before, and while I truly hope that the new business model works well for them, since their mission is important, I can't see myself stopping by anymore.