We were on vacation and had been to the Great Sand Dunes and our pup greatly needed a bath. Service…read morewas great. Thorough explanation of process, very reasonably priced, facility was clean and got there early so no wait. Definitely recommend.

My dog left terrified of the owner. While I was there I watched the owner scream at my dog…read moreaggressively and spray him in the face simply because he was up on the fence excited to see me. A major over-reaction. My dog has gone to 5 different doggie daycare places in three different states and in all the others he drags me in because he is so excited. This is the only place he cowers and tries to leave as soon as he sees the owner. I've since run into one other person who also stopped using them for the same reason. I'd avoid this place.

Stephanie was absolutely AMAZING with my two elderly little dogs!…read moreAt their first grooming visit, before taking them back to be groomed, Stephanie very kindly took the time to ask all about them and let my tiny guys (and me!) get comfortable. When I picked up the boys, they were happy and looked adorable. Wonderful!

my dog spent the night there and for some reason she was sick of her stomach for several days. Too…read moremany day care dogs that seem to be loud. It may have been the water or emotional but never have seen her sick for so many days will not be going back, money down the drain and the unexplained illness is what most concerns me

Custom Animal Services and Allison are great! I always feel comfortable leaving my cats knowing…read morethat they will get the attention they deserve while I am away! Easy to schedule, check your status, and pay online. Thank you from Megan, Milo and Oliver :)

Thank you, Thank you, Thank you! We are super freaks about our dog and were reluctant leaving him…read morewith a "stranger". Our sitter was a stranger for all of 2 minutes! She loved on our love puppy just as we would have. HIGHLY recommend!

My pup Koie gets great care and cuts here. He's got a double coat and sheds like crazy all the…read moretime, so he needs grooming often. So even though he has a beautiful coat, he gets close shaves that also allow his coat to show his tricolor glory. Kara been creative with both a Mohawk cut and a lion cut.

Labradoodle Louie has challenging hair. I enjoy seeing his eyes but it wasn't often that I nor he…read morecould see because they were always covered with his hair. After taking him to Pam and friends he was a happier dog because he felt free from less hair and it was less complicated brushing him. It's been 3 weeks now since his haircut with Pam and his eyes are still visible. About this time we would be preparing to take him for another haircut but I believe we are good for another month. He's still a handsome, dapper dog! Thank you Pam! See you soon

The ABSOLUTE BEST! Would give them 10 stars if it was an option. So kind and attentive. Other…read moreplaces give you the same "don't worry we'll take care" speech but they actually do here. Can't recommend them enough

My 4 year old Border Collie came to me as an abused puppy. She is still very timid, Puppy Love did…read morea fantastic job grooming her, I almost felt like she was reluctant to leave. Ty for great service, I definitely will be returning

This service is unreliable and to be avoided. We used Ms. Kelly ("Pet Patrol") after finding her…read morecard at a veterinarian's office. She came by about two weeks before our trip, and we agreed to price and services. On the day before we left, she demanded full payment. We offered half up front and half later, she refused, but did agree to hold the check until we returned. Then, she cashed the check immediately against our agreement. When I called her to discuss the matter, she became irate. We had to find emergency help to take care of our pets from a different country. If you wish a worry free vacation, avoid at all costs.

I visited Durango on vacation and dropped my dog off with Pet Patrol for the day while I went…read moreskiing. Pet Patrol was great! My dog came back happy and tired out after a fun day with Pet Patrol. I would absolutely recommend it to anyone who visits and needs their pet to be taken care of for the day.

Incredible and talented owner who provides excellent nail grooming for our three dogs. We come down…read morefrom Silverton to receive her services. She is competent, knowledgeable, patient, and works well with our two large dogs and our little guy who needs lots of support getting his nails done. Very reasonable rates, and a pleasure to have her care for our dogs!

Great service. Can tell the groomer really loves dogs and knows how to care for them.read more

Loved visiting this place. Feels like your at someone's house and they just happen to have like 20…read morecats. All the cats are "free range" unless they're in time out lol. Cool place to check out if you are looking to adopt a furry friend. I believe they are a non profit and no kill shelter.

I unfortunately had to surrender my dog to this facility because my dog was having behavior issues…read moreand my housing situation changed. Prior to surrendering him, I had reached out to them for help as my dog was biting people and I could not find a animal behaviorist in the area that did have a several month to one year waiting list. They gave me the number of the person that they use and I called her several times. She never called me back after multiple attempts to get help for my pet. Sadly I had to surrender him because I could not find a place to live that would accept a dog nor could I find help for his behavior. After I surrendered him, I started working on finding a home for him or a training facility. I was working with the director durning this time but she would never call me back after many many many attempts to reach out to her to try and find a solution for my dog. She told me "come get him today or he is up for adoption" " We are not a boarding facility or a rehab facility." Very Rude considering they are in the animal life saving business. So much for help from your local humane society when you need it. The director acted like I just didn't want my dog and wanted to just get rid of him which is not the case at all. I just needed help. Once I finally did find a home for him the communication at the facility was horrible with constant voicemails left and no return calls nor answering of emails. I had arrange a pet transport for him to another state and they just wouldn't call me back. Finally I got in touch with someone who could help me and finally have been able to get my dog out of there. The overall experience is horrible there is no communication and messages are not relayed in a timely manner. They treat you like you are scum of the earth when you have to surrender your animal even when you are really struggling with the decision.

NOTE: This is a review for the thrift store only…read more Summary: A well set up, clean, spacious thrift store, with proceeds that go to a good cause. Used to be reasonably priced, now is more akin to a pricey boutique. Full Review: The La Plata County Humane Society Thrift Store is a local favorite that I used to frequent regularly, despite living almost 90min away. Though the prices could be slightly higher than some of the other thrift stores in the area, they were still reasonable, with tons of great deals, a huge selection, and new inventory in stock all the time. They used to have one day a month where prices were 50% off, and people would line the block waiting for the store to open. Unfortunately, possibly due to covid, the business model of the store changed. They seemingly opted to focus on a smaller selection of higher quality inventory, at a much higher price. This is understandable, considering the fact that they're volunteer-run. However, they have seemingly continued this business model. This may also have something to do with a Goodwill opening up around that same time, but I don't know. I'm sure there were various factors at play. I like to support local causes like this, and I understand if they need to raise their prices. But last time I stopped by, I left after 15min with a bad taste in my mouth. I found a pair of used shoes that were priced higher than the same model listed NEW online. A more recent trend for thrift stores has been looking up items on eBay to price them, but I wish they'd keep in mind that they need to look at what has actually SOLD on eBay, and for how much. Then hopefully price it lower than that, otherwise many people don't have much of an incentive to shop locally when they could get a deal on the same thing with just a few clicks online. At the end of the day, thrift stores are supposed to be where you can find great deals, or at least OK deals on things that you can really use. Higher prices can still be a great deal at a thrift store. However, some of the prices are high enough that it's hard not to feel cheated. Many locals were upset when Goodwill opened up nearby, thinking that it would make the LPHS thrift store go out of business. Because of this, I think many people still prefer to donate to the LPHS thrift store, but who knows how much of that goes into the trash. One huge downside to a smaller amount of circulating inventory at higher prices is that they get a whole lot of donations, and if you're only seeing top of the line items in the store, that means that plenty of very usable stuff is being tossed (I suppose it's possible they give the excess to Goodwill, but I have no clue). All thrift stores throw some items away (especially if it's ACTUALLY garbage). They don't want people to know this, but it's just a fact. However, some thrift stores get very callous about it (they're getting it for free, after all) and throw away anything that doesn't meet a very strict standard. Where the LPHS thrift store falls on this scale, I have no idea. Clearly, they do still have a clientele, but I don't even bother stopping in most of the time even when I'm in the area, which is a shame, as I used to love this place. My guess is that they get plenty of out-of-town people from bigger cities who stop by, and probably locals who have plenty money. I'd be surprised if many lower income folks still frequent this place. Thrift stores can be a really valuable resource for people who don't make much, so it's a shame when they price high on items they get for free. The prices on things they regularly have in stock, like clothes, can be OK, but the selection on those items isn't any bigger or higher quality than other thrift stores in the area. On a somewhat random note, the store used to have a pair of bathrooms that they transitioned into gender-neutral bathrooms. As a nonbinary individual who isn't crazy about using gendered bathrooms, I really appreciated this. However, they soon completely shuttered the bathrooms, and haven't opened them since covid (this seems to be a trend in many stores unfortunately). This is another thing that, while I'm sure there was a reason behind it, added to the somewhat unwelcoming atmosphere that I feel the store has developed the more they raise their prices and become inaccessible to people who AREN'T the type of folks who buy trendy 'vintage' items on Etsy. You're still going to be finding some really cool and unique items here (keep an eye out for the stuff behind the front counter). You're still going to be supporting a good cause. Just be willing to either pay up, or spend a while picking through to find maybe one or two things you really really need.