Drove down to Durango, with my dad, from Denver, to ride the train. Made a reservation the week…read morebefore and it was super easy to book my pup. We dropped Smaxwell off at 7:30 with a very friendly young lady who explained everything to us and told us about posting pics on Facebook. We were a tad late picking him up because the train was running behind but they said it wasn't a problem and we got him just in the nick of time. They even allow dogs to spend the night, if the train is late, free of charge!! Since I don't speak dog I can't 100% say how Smax enjoyed himself but he seemed tuckered our and happy to see me at the end of a long day of playing! I highly recommend this place for pups because they are very affordable, friendly staff, and located right down the street from the train!

I had an extremely upsetting experience at this boarding facility. I was told my dog would be…read moreplaced in a designated late‑pickup area because we were arriving back from the Durango-Silverton train after hours. When I arrived, she was not in the location I was told she would be. When I walked into the area, her kennel was empty -- and the only other kennel was wide open and empty as well. In that moment, I genuinely thought my dog had been stolen. No staff member was present, no signage, no explanation. I had no way of knowing whether another dog had already been picked up and mine taken with them. I stood there panicked, thinking the worst. Only later was I told that there was never another dog in that second kennel. But how was I supposed to know that when both kennels were empty and no one was there to help? The lack of communication and the careless setup caused unnecessary fear and distress. My dog was eventually located, but this experience was unacceptable. Clear communication and secure, supervised pickup procedures are basic expectations for any boarding facility. This place failed to meet them.

My pup Koie gets great care and cuts here. He's got a double coat and sheds like crazy all the…read moretime, so he needs grooming often. So even though he has a beautiful coat, he gets close shaves that also allow his coat to show his tricolor glory. Kara been creative with both a Mohawk cut and a lion cut.

Labradoodle Louie has challenging hair. I enjoy seeing his eyes but it wasn't often that I nor he…read morecould see because they were always covered with his hair. After taking him to Pam and friends he was a happier dog because he felt free from less hair and it was less complicated brushing him. It's been 3 weeks now since his haircut with Pam and his eyes are still visible. About this time we would be preparing to take him for another haircut but I believe we are good for another month. He's still a handsome, dapper dog! Thank you Pam! See you soon

Stephanie was absolutely AMAZING with my two elderly little dogs!…read moreAt their first grooming visit, before taking them back to be groomed, Stephanie very kindly took the time to ask all about them and let my tiny guys (and me!) get comfortable. When I picked up the boys, they were happy and looked adorable. Wonderful!

Long overdue review. We were in Durango to take the Durango-Silverton narrow gauge steam train that…read moredeparts Durango shortly after 8am and because this place is not in town we had no choice but to board the furry friend for two nights so we dropped the pooch the night before the trip When I called from Silverton I was told that because he is very submissive and non aggressive they were going to isolate him for the night so others wont make him feel as scared with all the barking. At the time they were only open until 6pm so knowing the train arrived at 6 there was no way we could be there to pick him up the day of the trip so that is why we paid for the second night, and I see now that their hours have been extended until 7:30pm , when we got there the morning of the third day and they went to get him, it took a while for the handler to come back but when the handler finally came with the dog we were surprised to see that the dog would not stop complaining very loudly and when I took him outside he had me use three poop bags and gave me the impression he had been holding for a whole day or so. He peed like he had drank a litter of water all at once Apparently nobody checked on him on the other side of the building where it was more quiet. He complained all the way back to where we were staying like we have never seen before, he made a point and I promised myself not to ever board him anymore anyplace, you never know how well they communicate with each other. Poor dog

We LOVE Canine Castle! The early morning hours make it possible for me to drop my "Energizer Puppy"…read moreoff in the morning to play and then take him home at lunch. He promptly falls asleep when we get home and isn't so wound up and barking at the neighbors for the rest of the day! This reduces the stress levels for all of us. :0) This weekend, I had to go out of town for a work seminar and left all three dogs at CC for boarding. Just picked them up today, and all greeted me with happy faces and big smiles. They'd been playing and having fun and weren't sad, lonely or upset. We're home now and all three are sleeping contentedly while I unpack. We are super grateful for you guys - Thank you!

Very Disappointed. I made arrangements to leave my dog. When I arrived at the facility, the door…read morewas locked. I phoned two times, no one answered the phone, and no one returned my call. As a result I had to leave my dog in the car until I could find someone to care for her. At an earlier visit there was a mix up with her leash. I called today and no one answered the phone.

Boulder Tail Waggin' is the absolute best. Hands down. Kari took the most amazing care of my two…read morecats while I was away for five days. She spent a long time getting to know the cats in our meet and greet, and I could tell right away that she was a great find. Not only did I come home to two happy kitties, Kari also helped me solve some of the cats issues with drinking water. When I asked for some cat advice she was so knowledgeable and gave me lots of tips to do at home for when I came back. This was much appreciated and I can already tell they are working and the kitties are all the happier for it. Kari kept me up to date on the cats while I was away, as well as gave a detailed summary upon my return. Really could not say anything better about this company, I am so happy I found them and you will be too!

Kari at The Boulder Tail Waggin is a very professional and caring house and pet sitter. We have…read moreused her services many times and have been very happy with the care of our pets and house. She goes above and beyond to feed and care for all of our dogs' individual pet foods and supplements and our house is always in great shape when we return. I don't think we could ever have found such a wonderful caretaker for our pets. I truly do not worry at all when she is taking care of our house and pets. She is the BEST!

I had to come in on a Sunday for an emergency with my dog. Morgan was incredible and worked with me…read moreto make sure my dog got the care he needed while working within my budget. They were extremely kind and helpful

Dr Morgan Lopez and staff took great care of my 7 y/o cattle dog for his dental cleaning. All of my…read moreconcerns and questions were addressed and I was kept updated throughout the entire time he was at the clinic. We received excellent communication and care by Dr Lopez. Highly recommend her for pet care!

Loved visiting this place. Feels like your at someone's house and they just happen to have like 20…read morecats. All the cats are "free range" unless they're in time out lol. Cool place to check out if you are looking to adopt a furry friend. I believe they are a non profit and no kill shelter.

The whole staff seems to really care about treating me and my best friend with the best…read moreprofessionalism and excellent client service. I couldn't be more pleased.

The staff is really nice and informative about the services they provide…read more The prices aren't crazy high either! I was going to another vet but I'm going to start going here for my pets.

Custom Animal Services and Allison are great! I always feel comfortable leaving my cats knowing…read morethat they will get the attention they deserve while I am away! Easy to schedule, check your status, and pay online. Thank you from Megan, Milo and Oliver :)

Thank you, Thank you, Thank you! We are super freaks about our dog and were reluctant leaving him…read morewith a "stranger". Our sitter was a stranger for all of 2 minutes! She loved on our love puppy just as we would have. HIGHLY recommend!