They just replaced our A/C unit with a high quality Lennox unit. The sales man, Ken, was very…read moreknowledgeable, friendly and helpful. The installation crew, led by Robert McGraw was on time, clean and efficient. All contacts were had with Care were professional. We've been working with them for over 15 years. We feel that we received a solid value. Good contractors aren't cheap and cheap contractors aren't good.

They were very fast to respond to my A/C issue even though it was the peak of their busy season…read more The work they performed was very thorough and very professionally done with complete confidence on a very fair price. I will absolutely use them again if needed and I would highly recommend them for your needs. Thank you again, Mark W

Excellent service. Pricing so fair and reliable! I refer to…read moreeveryone I know! My friend recommended them and she said they are the best and she was so right.

Koehler Plumbing was wonderful! They were on time, excellent service and the price was right…read more Will definitely use again. Keith is great!!

Great service in water break emergency!!! Thank you and Thank God!! The serviceman was new but he…read morewas amazing.

I really wanted to like this company. However when they replaced my hot water tank several months…read moreago, unbeknownst to me, to make the new, larger unit fit, the tech shortened my washer drain. In doing so, the washer drain isn't tall enough anymore to properly drain, and there is a deeply curved 'trap', (that wasn't there before), that causes the water to rush back up and out of the drain. I had asked the tech at the time about all the 'left over' PVC pipe pieces, but he'd assured me it was from the old tank- when in fact it was actually my working washer drain that he'd removed and replaced with a shorter pipe, with a very curved 'trap'. He did this in order to make the new tank easier to install, he failed to reassemble the drain properly after removing it to install the tank. The back of the washer/drain/hoses/etc. are all in a separate room than the front of the washer. It's accessed clear on the other side of the house through a tiny door next to the fridge in the kitchen. I've went in there once to change my furnace filter months ago. I noticed the concrete floor was a bit 'damp', so I put a damp-rid in the room and thought nothing more about it- bottom line, my washer has been draining into this small utility room and flooding for months! There is actually mold on one of the wall studs now! I'd noticed my new flooring warping near the furnace intake vent, but couldn't understand why. It's the only place in the house that my new flooring is warped, chipping. I know now it's from the water leaking under the furnace in the utility room and seeping under the laminate flooring! Am I stupid for not realizing this sooner- yes, I admit I am. Is Discount Drains responsible for their tech tampering with, and ruining my washer drain- yes, yes they are! They are also responsible for the mold that occurred and the small area of warped flooring as a result of their mistake. I have contacted them, and I was told they are sending someone out to, "dispute the mold." Not a very courteous response at all! If they repair/replace the washer drain so it functions properly as it did before they ruined it, and address the mold they caused as well as replacing the affected floor boards, I will remove this post, however if they refuse to repair the washer drain that their tech ruined, and clean/repair the mold, replace flooring, I will have no choice but to litigate for damages and will continue to strongly suggest not doing business with this company! I trusted them to do the job right, and instead they caused damage to my home with their incompetence! I'm super disappointed both in their workmanship and response to my issue!

We've used Discount Drains twice now. They helped us with a lower level flooding issue by…read moreinstalling a sump pump in our garage. We also hired them to run a new water line to put an outdoor hose in another location of our house. While it may seem odd to have a FaceTime quote, the process isn't that much different than someone who comes to your house and does a surface level check only to find out when they begin the work that things are more complicated than they seem. The good news about the process is that it helps expedite the process so our jobs were completed much more quickly than quotes from other companies (I.e. by the time the person schedules to come look, prepare a quote, and then schedule the project installation much more time has passed). Everyone we worked with was friendly, efficient, and professional. The bonus for us is that our second project was actually cheaper than they quoted because they found a much easier solution when they got behind the wall to see what had been covered up by previous owners. I would absolutely hire them in the future.

I've used this company for both installation of faucets and the hook up of the whole house…read moregenerator. They answer the phone, give quotes, show up on time and have wonderful technicians. They may be a tiny bit high on the price of a toilet installation but I trust them to be honest, polite and competent. I would hire them again for any plumbing issue.

Quick to answer the phone and came out the next day. Unable to fix the issue, which was…read morefrustrating but likely beyond their control.

I called them several times to to tell them my faucet was vary loose n moved in n out n left to…read moreright. They kept telling me they would call me back and never did. I would NOT recommend them to anyone

I took a chance with this company even though there were no reviews for me to compare and I want to…read moresay that I am pleased with the work they completed. I was later informed that today was their first day advertising on yelp, so hey I took a chance and it worked out perfectly. They replaced my 100amp breaker panel with a 200 amp service they were informative, polite, and respectful and $250 cheaper than everyone else!!! Great job guys and you definitely made not only a customer but a friend

We had a problem with leakage from kitchen to downstairs basement. I asked a realtor for a plumber…read moreand he recommended this company. The leak was a problem, and we needed new outer french drains. So plumber couldnt get the machine needed to dig for drain pipes, snd we found that up as he ripped up that part of lawn trying to get it through, so he dug by hand. In ripping up the grass/soil he damage our sprinkling systems we've had for over 15 years, we replaced that. I was uncomfortable about contacting these plumbers about this. Anyway this evolved, we had to get a restoration company to take care of potential mode along with damaged wallboard and wood. Its really nice when plumbing company tells you if there are problems while their working on this stuff I will never..EVER use this company again

Encountered a clog in my sink drain line from family discarding pasta. Rented a powered snake from…read moreHD, which ended up being defective. Between lost time and urgency, I needed to phone a professional. Drainmaster's reviews and location convinced me they were the best for this job. Additionally, 'drain' is in their name. I couldn't go wrong. Calling them around 2 pm, I fully expected them to come the next day or even two days out, preparing to spend fully $$$ on rental, cleaning, and fast food for the family. To my surprise, the scheduler was very kind and personable. She mentioned they were full for that day, but due to my near-shop location, they may be able to work me in. Sure enough, I received a call around 1600 with the drain professional (female!) about 19 minutes out. She arrived with her assistant (strong lad), and they began the work. I offered them shoe covers, but they had their own (I would have preferred they use my clean covers). After snaking for about half an hour, checking the drain length to the main stack, and confirming the flow with a leak test, they pronounced it clean, with a friendly smile. It was also good to see the workers getting along and working efficiently. It's not always the case with coworkers. I tested it myself once they left. Sure enough, it's clean! Final cost $280. Satisfied and happy customer here. If I have another issue like this, I will be sure to call.

Called to request an AC check because unit couldn't cool to 73 degrees when it was 82 outside…read more Technician came and said he couldn't find anything wrong but would send someone else out who knew more. Person never came. Technician claimed he was here for one hour and 45 minutes and was here for an hour at the most. Saw him sitting in our driveway for quite a while after he was finished. We got a bill for $175.00. We had had a good experience with them before but never again. Beware.

Came home to a hot house, called them and they got me on the schedule for the next afternoon. Tim…read morecame out on time and had me up and running in no time. Company is easy to work with and does great work. Would highly recommend.