Custom Air Conditioning and Heating

Fixed my AC and saved me hundreds of dollars compared to a big HVAC company. He definitely knows…read morewhat he's doing and explained everything he was doing so I understood.

From the owner: A-1 can fix and/or replace anything and everything that could break or go bad in your home. A-1…read morehas experience in all housing types such as multifamily housing, student housing, single family housing, duplexes, and commercial buildings used as housing facilities. Call/Text now so you can get in on the A-1 Handyman and see how he can turn your headache of a problem into a stressless relief.

Best Service Heating & Cooling

4.9

(17 reviews)

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

Columbus Comfort Heating & Cooling

4.9

(37 reviews)

My furnace went out and i had to call early. A very professional technician arrived not long after…read moreand had everything working again in no time. I'm shocked at how fast they arrived and how quickly they were able to fix it. I will definitely use this business again!

I called the company yesterday afternoon and they scheduled my service call for the next mornin the…read moretechnician arrived right on time. I explained the noise coming from the furnace. The technician completed his examinatio picked up the part and the repair was completed by 1:30 pm. I highly recommend this company for furnace and ac repair and maintenance. Staff were responsI've, friendly, an professional. The technician explained the problem, noted some potential issue but di not push to make the repairs immediatel.

THERMO PROS

(8 reviews)

I recently purchased a property in Columbus and discovered there were a couple issues with the…read morefurnace that the home inspection did not catch (broken ignitor and wrong filter size). I found Mike from Thermo Pros on Yelp and requested for a quote. Mike got back with me within a few minutes and I scheduled an appointment with him later that week. Mike on was time, honest, and true to his quote. Despite me not being on-site, he kept me in the loop through texts/calls and updated me throughout the entire repair process. Mike checked if the repair was under warranty and found parts for me the same day. He was able to fix the issue and get the furnace up-and-running in less than three-hours. Thank you Mike!

I hired Thermo Pros for a HVAC system replacement after looking for a system installer for weeks…read morebeing quoted literally thousands more and told they had no one available. I never balked at the price because I didn't realize there was a better one available - I could not get anyone to come do the work because it was an AquaTherm furnace and they preferred easier jobs that weren't as complicated. Mike from ThermaPros came out super quickly to inspect and began work almost right away. He finished the project in less than two days after all of the parts were in. The system works amazing and I'm stoked and grateful to have found him. His prices are truly fair, the work is excellent and he has gone above and beyond multiple times after to follow up and ensure our happiness (excellent business ethics). I'd give 6 stars if I could. Highly recommend calling them for your next project.

CARE Heating and Cooling

4.1

(122 reviews)

After 12 tumultuous years with another HVAC company who sold, installed and serviced our furnace -…read moreand then nickeled and dimed us and tried to tell us our furnace needed replacing ASAP, we found Care Heating & Cooling on Yelp and I picked them to get a second opinion based on their Yelp ratings and reviews. They came, assessed and won my trust and business. We religiously care for and service our furnace as I don't want it to fail in the dead of winter. After looking at our furnace, Care told us that they did not see a need to replace it - that it checked out tine. We also had them service the AC unit which, knock on wood, has a been a gem and never yet failed us. They not only did the service, they made recommendations on how to maximize the cool air where it was wanted by shutting off the areas where we don't need it! I wish I would have known this was possible 25 years ago! As I freeze in the north side of the house while the hubby sweats in the south side. I work from home and my office is in the cool part and his TV room is in the south. We get direct sun that heats up that room quickly. Bottom line - this company is the bomb. One I look forward to having service our HVAC needs in the future.

I have found I CARE to be very responsive and courteous. They're technicians are well qualified and…read moreknowledgeable and have done an excellent job and taking care of our HVAC . I would highly recommend them

KNOW Heating

4.5

(18 reviews)

Superior service and quality work. Love Scott And his attention to detail ! Stay away from the…read morebig commercial HVAC !

I switched to KNOW Heating after using a big name company that I did service with for almost 10…read moreyears. The big name company with fancy commercials on TV And took monthly service amounts to "make it easier" for me. 2 years ago they said that I needed to replace my ENTIRE air conditioning unit that they had been servicing for almost 10 years. The unit was only 11 years old at that point. They tried to sell me a new one for $9k !!!! I decided to get a second opinion and had 3 different companies come to check the unit. THERE WAS NOTHING WRONG. They said someone had loosen up a valve and all the antifreeze was gone. Needless to say I was almost the victim of fraudulent business practices. I dropped my contract and have been with KNOW ever since - you WILL NOT find a better HVAC company with amazing customer service and integrity. Ask for Scott! I have referred 5 people since then and they all love the service.

All Ohio Air Filter Service Co

Everyone from the office to the counter was awesome. Grace was very helpful when I was trying to…read morefigure out what I needed. Special orders are ready quickly. Both Tony and Joe at the counter are great.

From the owner: All Ohio Service provides replacement air filters for HVAC (Heating Ventilating and Air…read moreConditioning) units. We offer a complete line of Pleated, Polyester, and fiberglass disposable air filters. Other products we offer are... High efficiency bag filters HEPA filters, paint booth filters metal washable, pad holding filter frames, and custom sized pleated air filters.

Lowe's Air Duct Cleaning

Khevin did an excellent job cleaning our air ducts and dryer vent! He was very professional and…read moreworked hard and fast to make our home so fresh and clean! Lowe's has one of the very best prices around for air duct cleaning and we couldn't be more pleased at the results! Highly recommend this company and Khevin!!

From the owner: Since 2013, Lowe's Air Duct Cleaning has been providing air duct and dryer vent cleaning throughout…read moreSan Jose, Santa Clara, Alviso, CA, and the surrounding areas. Our services improve air quality, remove safety hazards, and keep your ductwork and vents free of obstructions. Each of our professional techs follows the same process and protocols, such as providing camera results, always cleaning up after the job, and following the National Air Duct Cleaners Association (NADCA) standards. We provide flat-rate pricing packages, have a 100% money back guarantee policy, and never include hidden fees. Ensure that your home is the healthy environment you want it to be and contact us today.

The Carpet Doctors

(75 reviews)

Communication with Alex was great. He called half an hour before he arrived and arrived right at…read morethe time we agreed on. After a quick tour to show the areas we wanted cleaned, Alex shared his recommendation with me on what he would do. He did make sure to let me know he would be cleaning a smaller area than we agreed on and adjusted the price. He also told me that if we found any spots after his cleaning to let him know and he would come back out and take care of them. I highly recommend Alex because he was personable and professional. He did a great job in a timely manner.

The professionalism shown by The Carpet Doctors was awesome. Our older carpets were expertly…read morecleaned at a very reasonable rate. Those concerned by using unknown carpet cleaning companies need not worry, you'll be in good hands with The Carpet Cleaners. I will use them again and doesn't that say it all?

Fresh Air Corp

(22 reviews)

Very good experience, and Veteran discount! Pam in the…read moreoffice was very friendly and helpful!

First, I'm very happy with the actual vent cleaning service I received at my property, and office…read morestaff interaction was fine. I have a specific issue that I think any future customer should be aware of before agreeing to services. If you're going to use their services - and again, I was happy with the actual service - I strongly recommend you pay by cash or check. I had chosen to pay via credit card. Their credit card handling is ... not great. I expected the technician to use some kind of processor like a square reader, but the solution at the time was to call over to their office and read out my phone # and CVV to their office staff who would process the payment. That's not a great solution and borders on unacceptable in 2026. The office staff was not answering the phone at the time that my service was completed, so the technician told me that the office staff would reach out to me the next day, which from my perspective, no big deal. Ultimately I got in touch with the office staff and paid, via reading out my card # and cvv over the phone. Again, not great. A link to a payment website would do a lot to alleviate concerns. During this call I mentioned using an onsite reader or payment website as being far preferable to reading out a card # over the phone. Here's where things start to go very wrong. Later I spoke with the owner of the company who opened the phone call in an extremely aggressive manner, claiming that I had been mean to his staff and practically yelled at me because I was unwilling to pay by credit card. I was in fact at every point during this willing to pay by credit card. I do not want to get into a he said/they said re: whether or not I was mean to the office staff there. I definitely did unreservedly apologize on the phone to the owner for any negativity in my interaction with his staff. Whether or not I was actually mean is not important to the next point, and this is the important bit: The owner told me that "If I was so uncomfortable reading my card out over the phone, I could've written down my card # and given it to his guy". Now this, this is huuugely unacceptable. Anyone familiar with the standards around credit card number storage and transmission (PCI-DSS) should know that this is a big red flag. There are specific rules for storing credit card #s, and writing it down on an invoice and throwing it on the passenger seat while you drive to the next location is definitely NOT on the ok list. I really hope that the owner was just throwing out random ideas and that this doesn't reflect a common business practice. Certainly the technician did not offer this solution, as well he shouldn't given how problematic this is. I would also emphasize that practically by definition, this company doesn't just have your card # and cvv, they also have your full address (assuming you live at the location you got service at) and likely full legal name, so this is quite a bit worse than a company storing just your credit card #. Anyway, I myself will not be using their services again due to my extremely negative interaction with the owner. If you choose to use their service, please PLEASE use a check or cash, or at least verify that their card handling processes have improved since my date of service (March 2026).

Dryer Vent Stars

(14 reviews)

Great job! Very thorough cleaning. Easy to get scheduled and James was friendly and on time. Would…read moreuse again!

Incredible service. Locally owned. Professional service with attention to detail. Super impressive…read moreand friendly. A wonderful job. Make those dryers more efficient and see how much stuff they can pull out of your vents. Stop fires! A must "to do" every year or so. We highly recommend James and the dryer vent stars. Thank you so much! 5-star. Fantastic!!

Lowe's Air Duct Cleaning

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19 reviews that are not currently recommended

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William W.

8 years ago

Five Stars on New HAVC System Proposal, Purchase & Installation!! Five Stars from 1st contact with a customer service representative who listened and matched me up with a Sales Representative (Ty) with more technical knowledge about my existing 2003 Trane XL19i dual compressor air-conditioner then my HAVC sales and service company of 15 years. My service company had pronounced my XL19i dead in the middle of a May heatwave on a $100 service call. Collecting new system bids, Custom Air sent Ty to my home. After gathering information for his proposals, to my surprise, he offer to examine my XL19i at no charge. Within 25 minutes he had the second smaller XL19i compressor running and cooling our home for weeks, so we didn't have to be rushed into making a bad decision. Ty gave replacement options based upon my desire for higher-end quality air-conditioner and furnace systems ranging good, better and best. While I sold myself on the benefits of buying the most expensive (best) American Standard variable speed Platinum series option I can say on the two-lower priced (but comparable high-end quality) Tempstar options Custom Air's proposal cost was about 10% less than the identical systems from my existing HAVC company. On $10,000+ HAVC systems that's significant. Plus, Custom Air handles all warranty registrations and utility company and manufacture rebates. One major brand name dealer competitor I obtained proposals from required customers to collect the rebates. Five Stars also for Custom Air's installation technicians Sam, Chris and Spencer. They performed a professional installation on our new heating and cooling system purchased from Custom Air. They installed an American Standard Platinum 95 modulating variable speed gas furnace; an American Standard Platinum 90 variable speed air-conditioner; an advance Wi-Fi enabled American Standard Platinum 1050 air controller/thermostat; an Air filtration system and UV-C germicidal lights. This was a major all-day project removing my old systems and installing this new multi-variable system that I didn't want rushed. And while they worked hard non-stop all-day they didn't rush the installation. They were focused and paid attention to details. At days end Chris caped it off with helping me set up an internet Nexia account and using the 1050 controllers/thermostat to tap into my home Wi-Fi network for remote monitoring and demonstrating the key features most important to my family. read more

John P.

6 years ago

I've used CustomAir exclusively for my house and my business for 15+ years. I own 5 furnaces and a/c's, and two in-ceiling units, at least four of which I've purchased from CA. I had an ongoing thermostat problem that a CA tech had addressed multiple times without resolving completely. When assistance was needed on a snowy weekend day (my business operates seven days per week), the weekend tech started to explain why my choice of devices was problematic and that it should have x and y done to it to work properly. I stated that the resolution to the trouble he was suggesting should have been done by one of their techs on a previous service call, since no-one but CA has ever touched it ~ if there was a problem, they should have addressed it previously. I was told I would have to prove that no-one else other than CustomAir personnel had touched my furnace since the last service call (really?), but the impolite person on the other end of the phone had no access to my service records and told me it was going to be $400 to have it looked at. When I disputed that anyone else had ever touched it based on my long history with this company, I was again told that he had no access to records and I could either pay him for emergency service or wait until the next business day. When I suggested that this was BS, he hung up on me. I rely on a lot of service companies for my business and I've treated everyone well and paid promptly. This company used to have good service, but not any more. There's plenty of other HVAC companies out there without having to settle for the lousy, hostile service from CustomAir, and you should choose a different one. read more

Martin E.

9 years ago

I wanted to share my great experience with Custom Air. My 13 year old AC was dying a slow death this summer, so I decided to replace it... and MAN am I glad I did! I'm pretty meticulous when it comes to these kinds of things. I got several quotes, asked a lot of questions, did a ton of research, and throughout the entire process Custom Air stayed head and shoulders above the pack. Dave Wuelfing came out, gave me the best price up front (and ended up being the best quote too), put up with all of my questions, never pressured me, was very responsive, and even put up with me changing my mind at the last minute on which model I wanted. Robert Kendrick and Jake Riley were prompt, professional, and did a great, TIDY install (that's key - some places are sloppy!). Custom Air handled all of the city inspection paperwork, and even helped me with my Energy Savings rebate paperwork. It actually ended up being an enjoyable experience for something I don't generally enjoy (having to replace stuff around the house). I can't recommend these guys enough! read more

Haley B.

6 years ago

Nobody like a it when their furnace goes down, as mine did early Sunday morning, especially when the temp is 27 degrees outside. But the Custom Air team has been terrific. Austin came out, diagnosed the issue, found a "hack" (my words not his) work-around to keep the heat on while they sorted it out. He walked me through troubleshooting I could do myself if it happened again, which it did. The next day another tech came out - Scott I think? - and fixed the problem, which we hope will not happen again of course, and didn't charge me for the hours he spent here. Sometimes things go wrong, and sometimes it takes more than one visit to fix it. Especially over the life of a furnace. In fact, a few years ago I had an issue similarly resolved with accountability and a smile by other team members. It's all about HOW the company responds and how they treat you as a customer, how they communicate with you and take responsibility that makes the difference. Bravo Custom Air. This is how you build customer loyalty. read more

Bob J.

7 years ago

I became a Custom Air customer when they took over the Starner Company business. Lucky me. Their technicians are well-trained, and professional in their work and in dealing with their customers. Their prices are fair and reasonable. They stand behind their work. I have a heat pump system for both heating and cooling. I use their twice-a-year seasonal check of my system. The comforting to know your system is going to work as you go into a new season. Recently, a young serviceman named Austin came to the house when our furnace stopped working. After a lot of detective work, he found that the thermostat was defective. He put in a new thermostat, but it turned out to be defective, as did a second new thermostat. A third thermostat solved the problem, and all is now well. Custom Air charged me for only one service call and for one thermostat installation. Austin was polite, answered all my questions, and kept me informed. Very professional, especially for such a young man. read more

No N.

8 years ago

I called to have service done at my home and when the tech arrived, he walked in and his shoes were muddy and he tracked mud all over my carpet, that should have been a clue of what I as in store for but it had been snowing and raining that day so I just chalked it up. I asked his name and how long he has worked for the company and was happy to find that he had been with the company for a period of time which made me believe he was experienced and knew what he was doing. In light of the job he performed, I will not use Custom Air again, I had to call another contractor to fix the problem. I ended up looking up the techs name online only to find that he was had been in prison for a violent felony. Be careful of who you have come into your home. read more

Jim S.

7 years ago

Jim S. What a fantastic company ! I am so glad to have used them to install my mini split system . Chris my salesman and installer is amazing , he fussed about small details and that really impressed me . From the start I received a confirmation of meeting time and also came with a photo of him so helpful . we discuses 2 different systems at that time , i wanted the larger unit for fear of not being what would do the job , and he gave me his honest answer that i only needed the smaller less expensive unit , couldn't be happier . He was spot on ! Its. wow rare anymore that this still happens. As you can see ,without a doubt I highly recommend Custom Air . He even looked at my existing hvac and now its really putting out some cold air ! read more

Linda G.

6 years ago

Custom Air just installed a heating and air conditioning unit in my home. Ryan and Sam were both so polite, made sure they didn't track dirt in, and always let me ask questions. They checked out the system after they were done to make sure all went well. They also went over everything so I had some knowledge of the new system. It all went soooo smooth. My son recommended Custom Air when I first moved into my new home. He was right on the money, I will NEVER have anyone else ever other than Custom Air. If you are single or elderly and afraid of trusting someone please please use them, you will be so happy. Thanks Custom Air, for being the best around and thanks Ryan and Sam, you did a great job. read more

Steve K.

10 years ago

We found out recently that our furnace needed replaced, something nobody wants to hear in middle of winter! I chose to work with Custom Air based on recommendation from Our Preventive Maintenance Director at work. From the technician who came out to diagnose the problem, to the comfort specialist who discussed options to replace, to the installers who came to restore heat in our home, I couldn't be happier with the service provided. They were all very understanding, professional and courteous. Scott H., the comfort specialist, was extremely helpful, patient and friendly in discussing this major investment (decided to do furnace & A/C). I would highly recommend them to anyone! read more

Mel F.

10 years ago

This is at least my 4th or 5th visit with Custom Air. Recently Scott Haring came out after our furnace went out in January. The no pressure, fact filled information he shared was easy to understand and helped me make a good decision on a replacement. The crew that came out to install the furnace and AC, Perry & Andrew, did a fantastic job. I couldn't be more pleased with the way the whole thing turned out. You know I said this was my 4th or 5th visit with them? That's because every visit I have had with them was like this - professional and well executed. I would recommend them for any heat or air matter you have. read more

Karen C.

7 years ago

Custom Air, Columbus, fixed our air conditioning a couple of summers ago, so when our furnace went out at Christmas time, we called Custom Air. Scott, our salesperson gave us a quote and worked to make sure that we had the correct furnace for our house. Within 4 days we had a new furnace. Sam W. and Ryan B., installers, came on time - 7:30 a.m. and had our old furnace out and new furnace in within 3 1/2 hours. They were very professional and double checked everything to make sure that we had heat. Thank you very much Custom Air - Scott, Ryan and Sam. We have heat!!! read more

Anne G.

6 years ago

I highly recommend Custom Air Conditioning and Heating! I have been using them for several years now for my condo and have always been more than satisfied with their work. I use their yearly Service Plan to have my furnace and air conditioner checked at the beginning of the season so I don't have problems during the year. The service men have always been polite, friendly and knowledgeable about what they were there to do. I recently had a complicated problem with a new furnace and they spent several hours at my home until they came up with the solution to my problem. read more

Linda D.

6 years ago

On time, efficient, pleasant and all around great! I'd been without air for three weeks. The estimator came the day after I called. He checked everything out and gave me a great estimate. The work was scheduled 10 days out - not bad in the grueling heat wave. Installers were due here at 8:30. They showed up at 8:29, got to work and had the furnace/a/c installation finished in about 4 hours. For the first time in three weeks, I'm relaxing in a cool, dry living room! I even cooked dinner tonight. Can't recommend Custom Air highly enough! read more

Eric D.

7 years ago

We are in the process of remodeling our new home and needed to replace the furnace and central air in it. Chris came out for the initial estimate and was on time, professional, and took the time to go over several options with us. When we had the new system install Chris also did the installation along with Jacob. They were both great. Very friendly, completed the installation efficiently and explained how the system worked in an easy to understand manner. We were highly satisfied with our experience. read more

Bob S.

7 years ago

Jake and Ryan installed our new heat pump and air handler and did a great job. They were on time and were very conscientious of their work, very polite and respectful. I am completely satisfied with Customer Air from the moment I called for a quote until they finished the job and cleaned up the mess. I was given a quote the same day I called and the system was installed 2 days later. Pricing was very competitive. I am also completely satisfied with the performance of the system. Bob S read more

Kathy B.

5 years ago

From Makenzie who answered my call, to Joe who diagnosed my problem, to Scott who explained all of my options, to Ben who got me on the schedule and especially to Corey and Sam who installed my new unit! This company goes above and beyond all expectations!! You won't find a better company for all of your heating and cooling needs and routine maintenance!!! Thank you Custom Air for making me comfortable again!!! read more

Amber R.

101

8 years ago

We called Custom after over a week of being out of heat and dealing with another HVAC company trying to get it repaired. I called Custom at 7pm on a Sunday and our heat was back on by 1pm Monday. Not only did they fix the heat, they did it for 1/3 of the cost of the other company. Great service, timely, highly recommend. read more

Jim W.

11 years ago

Have used Custom Air to replace and upgrade a system in my office and in our home within the last year. Both were very good experiences, no pressure sale, informative about systems specs, great installers who were very careful in our house. I highly recommend Custom Air! read more

Gary S.

3 years ago

Drivers beware. Had a serious confrontation with one of their service people. No patience for driver safety. Be safe out there.

Custom Air Conditioning and Heating - hvac - Updated August 2026

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4.3

(10 reviews)

Nick from Quality Air Heating and Air Conditioning came to my house today (91 degrees) within 2.5…read morehours of my call and got my AC unit up and running again -- without trying to sell me a new unit. I was extremely happy with his professionalism and the company's pricing is really competitive. I used to have all my HVAC needs addressed by another company that lost my business over the winter due to unprofessional conduct. I called my real estate broker when I had the AC problem today, as he owns multiple rentals and I figured he'd know a good company to call. Without hesitation he said, "Quality Air, they won't rip you off." That was all I needed to give them a call. I recommend you give them a call too, as my broker said, "They won't rip you off!" Seriously, they seem to be a good, locally owned company that hires good people. Give them a try, I doubt you will be disappointed.

Impressed! Jeff quickly resolved a humidifier problem that another "name" company in town couldn't…read morefind. Don't bother calling around. This is the only company you need.

Classic Air