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    Curtis Carpets

    3.4 (5 reviews)
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    Services - Curtis Carpets

    Carpet installation

    Carpet removal

    Carpet repair

    4 More Services

    Carpet restoration

    Floor installation

    Floor repair

    Floor restoration

    Curtis Carpets Photos

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    Len's of Santa Barbara - NexxaCore waterproof flooring.  www.nexxacore.com

    Len's of Santa Barbara

    (13 reviews)

    A giant thumbs up and thank you to this family owned business. We had an unfortunate accident in…read moreour home which left our nine year old without his room for two weeks. When we were ready for a basic carpet installation job (old carpet needing to be put back) we searched high and low for a business that would be willing to help us out and fast. Len helped us in less than two days, we were in a real jam. The price was right and the service was incredible. Truly what we loved best was the kindness and genuine care that this business had for our situation. I would recommend Len's to anyone and everyone, we will certainly always go to them from now on.

    This is a VERY honest step by step rendition of an experience with this "business". The ONLY thing…read morethat went right with any interaction is that someone answered the phone when I initially called. And honestly, I wish they had not. Owner came out immediately to my residence and could not keep any contact details, communication or the job details straight. VERY scattered and lacked business acumen. When I did not hear back per the commitment, I emailed the business. Mixed me up with another client. Texted me and then I received a scathing email that they "do not" communicate via text. Ummm, okay. "Your business owner" is who sent me the direct text. He responded with an ooops that "his girl" sent the wrong proposal and by the way your proposal is an additional $9,000). Sorry! My "girl" mixed you up with your neighbor and by the way how do I contact your neighbor so I can send their quote? WHAT? Who refers to an employee as "my girl"? What day and age is this, exactly Len's???? My proposal then tripled after I asked to have the job scheduled. TRIPLED! With NO explanation other "ooops, sorry...my girl" Gave the business another chance after tripling the original quote. Dropped the ball AGAIN and had to follow up a third time to get them engaged and suddenly the sales rep is "on vacation" and will get back to me. That was another two weeks with NO proactive or reactive communication and then they stated "not us, the flooring sales rep". Yet ANOTHER inability to communicate. I wish them luck. Suggested they take some basic business classes, most especially in "how to communicate". I have the entire transcript Len's. Good on you.

    Curtis Carpets - flooring - Updated May 2026

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