John and his team saved us when we were trying to get back into our home before Christmas after…read moresome water damage. He was able to set up a job super quickly, and his installer Leo was thorough, courteous, and did a great job. The price was great and we're very pleased. Would highly recommend!!

John Ramirez helped us install 2000 sqft of luxury vinyl plank at our home in Santa Barbara. He was…read morethe first flooring contractor I called, and, after speaking to a few more installers, we went with him for a few reasons 1) he was upfront with his pricing 2) he worked with my budget 3) he got the job done in rapid time and fulfilled his promise. As an extra bonus, John is a general contractor and we ended up hiring him to paint the interior/exterior of our home and do some electrical work. There were a few setbacks with painting and electrical, however, it happens with a big project as a lot of different workers and trades are involved, but John would always own up to his or other people's mistake and make it right. In the end, the house looks down right amazing! I'm so glad we found Goodland floors!

I went in to shop for carpets. I was hoping for some advice about the merits of various kinds and…read morealso prices. The sales clerk was polite enough but seemed to know almost nothing about carpets, the comparison of synthetic vs wool, the difference between wool carpets that cost $40 per yard and those that cost $80 per yard. Getting him to find the price of any carpet at all sent him to the computer for a good 10 minutes. This did not inspire confidence.

Michael Renga and his team at Michael Renga Flooring made us very happy with their installation of…read morenew floors at our Santa Barbara home. The Renga team made it easy and painless to select a flooring type. We were scheduled quickly, nothing was back ordered, and they took good care of our home during the installation. Our entire first floor was done in a week. We had some challenging circumstances: a big crack in the existing tile floor and some poor work done previously. They took care to level the floor without the need for us to call in a contractor. Very happy with our new wood floors! Highly recommend.

Don't use a plastic chair mat on a hardwood floor!…read more After 10 years, pulled up an office chair mat to find a huge tannin stain! Engineered red oak hardwood glued to concrete slab... UGH!! Bruce from SBHF worked with us to get it taken care of at a very reasonable price. We had a box of the original flooring, but they had to custom mill part of the replacement material. Tyler and Carlos did a fantastic job!! Highest recommendation!!

We have now used Santa Barbara Hardwood Floors recently very successfully twice: the first time to…read morereplace some rotted boards from our late dog's slurpy drinking water that spilled and turned the wood black. They did a beautiful, artful job of handcrafting the wood to match our lovely original 1957 oak floors and making them perfect. Even more recently they put in a wood floor in our converted garage bedroom. We got rid of the wall to wall carpeting and now have exquisite wood floors that have transformed the room and added so much beauty to our Mid Century house. We can't recommend them highly enough. Doug, the owner is a great and knowledgable man and Carlos and Tyler are artists and craftsmen who did a perfect job. So happy.

They replaced our floor in the master bathroom. The best quality work we have experienced in…read moreflooring and carpeting. They spend time with you in making sure you are introduced to the right product for your need. Their quality of workmanship is superior and their costs are very reasonable. I highly recommend them to you.

The floors look good, but this was the worst experience I have ever had with a contractor in Santa…read moreBarbara. Here are my words of warning about what to expect: 1. Expect to pay more than you are quoted. Items that appear to be covered in the quote may not be. In the final hours, after the floors were sanded and we were lined up to be out of the house for a week, they said he had to charge extra for water-based finish, but wouldn't even tell us how much. It took him 4 days to come up with a quote while his worker kept asking for an answer so he could move forward. There was a lot of pressure to okay the expenditure before getting a quote, which is a ridiculous way for a contractor to operate. His quote ended up being and extra 10% ($800 in our case) for something that appeared to be covered in the original contract. Note baseboard removal is not included in his quotes, so know you will need to pay more if you want that. 2. Expect to deal with a mess when you get home. We put all of our furniture and belongings in our kitchen, which was supposed to be protected by having the passage taped off with plastic. When we got home the kitchen was covered in dust, and we had to wipe or wash it off of everything we own - every single book, every single toy, everything. The kitchen sink has a layer of dried-up floor finish that we still have not managed to get off. 3. Expect the work to happen on his timeline instead of the agreed timeline. We agreed to have the repair work done while we were home, and the sanding and finishing work after we were out of the house, but one day they showed up and started sanding while we were still living there - 4 days prior to the agreed date. We hadn't yet moved our belongings out of the upstairs rooms, so the whole thing ended up being stressful chaos as we tried to move furniture out around their equipment and through taped up doorways. At one point they came unexpectedly when our kids were home, so we were also desperately trying to keep them away from the saws and other hazards as we moved furniture. There appears to be very little communication between the owner and his worker, and the owner appears to charge forward with what is most economical for him with no regard for the impact in your home. In summary, the work looks good, but I would not recommend this company.

Douglas Floors did a fantastic job on our near hundred year old floors. When it's such a project,…read moreliterally having to move out, it matters that the end result was worth it. We appreciated the guidance and expertise offered and couldn't be more thrilled. They even helped us remove furniture when the rains came and they were not small pieces of furniture. Thank you Team Douglas! I love my floors!

Honest and hardworking ! The crew did a great job - the quality was outstanding and they met the…read moretimeline and worked well with our contractor and other subcontractors.

I have never written a negative review before, and perhaps in the past if a job wasn't delivered as…read morebest as it could be, I always thought better to then just add insult to injury by writing a negative review, and work out a solution with the business... However, in this case I'm doing it to save someone from making the wrong choice, when there's always other reputable businesses to choose from. So, Run. I'm serious: RUN, don't walk, AWAY from this company. I had not only one, but two separate visits from the owner of this company, Greg Alexander, and then received a very detailed estimate for the work to be done on my Limestone Flooring. Flooring, I will add, that I have regularly maintained for years. So, i'm more than familiar with the process in maintaining it. Although I wasn't thrilled to have the work done over my July 4th weekend, I accepted his fair offer; the promise of a job well done; attention to detail; his "previously positive" Yelp reviews --And that it would be completed in one day. (Because in the past, it has always been a 2 day job --At least a second day to return to seal the stone.) I trusted him. I trusted his word. I trusted he would do the work outlined in an agreed upon bid?!? --I WAS WRONG! July 3rd started with me personally, @7am) removing all the furniture on the flooring, and then waiting for the crew to arrive --They didn't show 'till 10:30am. I even joked that it was going to be a lot of work, or a long day to get it all done in one day; starting at this time. Regardless, the team started masking the recently installed new base boards, and begun to prep the job. I kindly pointed out, as Greg had asked me to do, the different areas that needed attention: A loose tile, missing grout, some etching, and a few holes that were to be filled, etc... (ALL of which was in the bid, and actuality on the document they brought to the job.) They then mentioned to me that all the new baseboards would need to be masked off for protection, and that there were a lot of corners that would need to be done by hand. Again, okay, and yes, that's how it has always been done in the past. --And, again, this wasn't a surprise, and was also discussed with Greg. I began to get the feeling that the guys we're thinking, as I was too, that they might not get this all done in one day... The next thing I know, they are on the phone with Greg and someone else; saying how they were concerned that in order to get the job done "correctly" they would need more time, or that they could split the job, or that Greg could come back the next day (Which is July 4th by the way) and finish, or some other strange scenario. And then I'm suddenly on some surreal conference call with Greg and his "Manager," and it's weirdly being turned back on me, as if I was expecting something that wasn't agreed upon. -Which was utter nonsense, and I called them out on that several times --That's when I could even get a word in on this "impromptu conference call" taking place at my house to discuss a job that had already been estimated not only once, but twice, and had a detailed bid... --Wasting time, frustrating me, not getting the job started, and getting me quite upset. --So unprofessional, it's beyond! What were they trying to do, I wondered? Is this some type of "bait & switch" tactic? It felt like they were literally trying to get me upset, because they wanted to get out of the job --And it quickly became obvious that there was more than just a miscommunication between Greg and his workers, and what needed to be done to make this right. --Which they weren't even trying to do. They could care less that they messed up my holiday weekend, we're being entirely unprofessional, or even trying to find a way to make this "right." (Whatever that was...) Because, again, there was nothing to "make right"?!?!? Just do the job that was discussed, and literally itemized in the bid, in your hand! --And as I said too many times to deaf ears: "Do the work detailed in the bid, and we're good to go..." Nothing more, nothing less... They didn't care. They really didn't care, or took any profession responsibility. They wanted to find a way to walk away, and walk away they did; leaving me with an uncompleted job over a scheduled holiday weekend. I still can't figure out if this was a way to get me to pay more money, or the guys didn't have the time, or just how they operate --But I can tell you it was beyond disrespectful, completely unprofessional, and I would seriously advise you to contact any number of local & reputable floor companies before considering this company. It appeared they had many "previous" good yelp reviews, but apparently many years ago. --Don't be fooled. Here's one from today! Trust me! Lesson Learned -RUN AWAY!

Excellent selection of tile. The selection is very unique and not available at other tile places.read more

BEST in town, honest loyal and promptly helpful. I've used NO ONE else for years, Len even had one…read moreof his guys teach me to do one project on my own. Search no further. This is pure GOLD. In fact, if you see grumpy results here I'd suggest you see how many other salty reviews they post. Just sayin'.

A giant thumbs up and thank you to this family owned business. We had an unfortunate accident in…read moreour home which left our nine year old without his room for two weeks. When we were ready for a basic carpet installation job (old carpet needing to be put back) we searched high and low for a business that would be willing to help us out and fast. Len helped us in less than two days, we were in a real jam. The price was right and the service was incredible. Truly what we loved best was the kindness and genuine care that this business had for our situation. I would recommend Len's to anyone and everyone, we will certainly always go to them from now on.

RMS Handcrafted Floors is in a class by itself for quality, workmanship and expert service. Our…read morehouse is about 70 years old with hardwood floors in most rooms. We researched the floor companies in the area and found RMS through our painter who knows the best services in Santa Barbara. Right from the beginning, after meeting Ryan, we could see his experience and professionalism. From picking colors to deciding on finishes, RMS gave sound advice. Once they started, Justin was on site all of the time. He made sure that every step was right. The results speak for themselves. We couldn't be happier with RMS. They delivered, from start to finish.

RMS floors did a great job at my home. I am very pleased with my beautiful floors. Highly…read morerecommend the quality of their work, how they kept everything neat and clean. Very fair in the cost. Espie Carr