Tony is a complete professional and came immediately to our rescue today when we called him to say…read moreour heat was out. He honored the warranty without question. We can highly recommend him!

Tony cheated us. He ordered 21 coil instead of 24 inch. Now he is not picking up the phone. It's…read morereally not what I expected Tony. For AC replacement you would cheat us like this I never thought. I gave you business and also referred you to my clients. I kept telling you that ac is not working efficiently but you did nothing. I really think you should do what is right and not ignore my calls or messages and try to get away with this.

We have called on Concord Heating and Air Conditioning several times over the years. Usually, in…read morean emergency like the failure of AC on a blistering day, the furnace not working on a cold day, or other similar issues. Ward has always been prompt, courteous and resolved the issues quickly and professionally. Today, Ward replaced my 25-year-old gas furnace as it was time and, as usual, was prompt, professional, and overall did a great job. I would highly recommend Concord Heating & Air Conditioning.

Don't love that they have a call service for when you need them but it's fine. I've had a few…read moreinstances where they've come and I had to have them return to fix what they had just installed. I felt a bit over charged when I got dinged for a annual visit where they serviced everything in December and said it all looked good, then a week later our heater stopped working and it turned out we needed a pretty pricey replacement part. Felt they should have waived the annual check up invoice and only charged for the emergency visit, parts and labor for the follow up visit. I guess it's what I expect out of any company like this though.

Great team. We had a great experience with this plumbing/HVAC team. They repaired drywall and…read morerepainted our first-floor ceiling after a leak from our second-floor washer, and the results look excellent. They also went above and beyond by checking a potential kink in our refrigerator water line (which thankfully didn't need repair). Professional, thorough, and easy to work with! Will call them again.

absolute con artists. Took our payment and ghosted us. Never installed the equipment…read more do not hire these guys!

My heater was not working and I happened to call another company who was prompt in coming and…read moresaying my entire blower is junk and they had to replace it. The total cost was 800-1000$ and they wont be able to get the parts for few days. I read online and found out that the blower had a problem and capacitor might be the only thing to be replaced which would cost 10-20$ (max). I called Colonial comfort on recommendation from my colleague. Larry (owner of colonial comforts) came by within 2 hrs and replaced the capacitor. It worked for few turns and then the motor gave up. Then he replaced the motor in an hour and got my heat working again. Total cost (labor & parts) was less half of what the other company quoted. Larry is very experienced and resolved all the issues promptly. He is very knowledgeable and very good in explaining the problem. I am glad I found an honest HVAC guy in my neighborhood. He has been in business since 1971 and his honesty/sincerity/knowledge is the reason for his success.

we were referred to Colonial HVAC by a friend in Acton as we just purchased a cottage in Concord…read more We were surprised how easy and accommodating they were and have now had them back for 3 different projects. They are a smaller company and the owner Tom did the first service call. His tech and his awesome helper, Kyle and Jay, were equally outstanding. I could go on with superlatives, but I felt so confident and comfortable with the quality and value of the work that I would not hesitate to recommend this company.

I can't say enough good things about Jay Moody HVAC. They just completed my heat pump installation…read moreand all went well. From estimate to finish, they were awesome. Punctual, personable and tidy. Nice group of people all around and their prices were competitive and even lower in some cases. I highly recommend them.

Annual Maintenance Very efficient. Kept me updated on…read morearrival of technician. Very thorough and neat. Sent me the invoice immediately with pictures and info of what was done. Service plan has them come twice a year. Once for heater once for air conditioning.

Cabuloso technician repaired my AC. He arrived the next day, diagnosed, and fixed the problem…read morequickly. The price was reasonable for an urgent service.

I would highly recommend Cabuloso HVAC, they did an extremely high quality job for a great price…read more They took care of all the details of acquiring the equipment to replace my Mini-split unit including patching the wall all for the price quoted. They cleaned up everything and took all the trash! You can't go wrong using them!!!

Overall, a great experience - I highly recommend them. I got several quotes and this was not the…read morecheapest one, but I decided to go with them because A. they were most responsive (email, text or phone call, they respond to all), B. they were flexible and agreed to sub-contract my preferred carpenter for the construction pieces, C. the equipment they offered me was better than the competitor, D. they offered information and help with MassSave high-efficiency 0% heat loan and related MassSave rebates. The job was replacing my broken heat system, including backup heat / air handler (inconveniently in my bathroom ceiling) and heat pump / condenser (inconveniently on the roof of my condo complex). The machine is a Bryant Evolution® Variable-Speed Heat Pump Model 288BNV (which is 18 SEER/12.5 EER cooling efficiency and 11 HSPF) and the air handler is 5-speed variable. The new thermostat is the companion Evolution® Connex™ Control. It took a few weeks to get contracts (including sub-contract), MassSave heat loan sorted and schedule the job, but once is started, the heat replacement itself took only 2 full days, including removal of old equipment, crane to reach the roof and electrical. The heat removal / replacement was exactly per the provided schedule. I think there were at least 6 guys working on the heat equipment at various times. The ceiling construction (4 other guys at various times) took a bit longer than I initially expected (1 day demolition of bathroom, as expected, but 3+ days of ceiling reconstruction, which included frame, drywall, plaster, paint and 2 installed metal hatches), but that was my preferred subcontractor and he did a fantastic job. All the people who came to my house were professional and knowledgeable. The preparation and cleanup was a little inconsistent depending on which guy was there; sometimes it was 30 minutes of prep with paper / plastic on all floor (including through the doorway) and cleaning so thorough that it was cleaner than I usually keep it; other times it was a cloth tarp quickly set down with a quick wipedown and sweep at the end (not as clean as I usually keep it), but I appreciate that everyone made an effort to clean the job site at the end of each day. I haven't had the new, efficient system long enough to see an appreciable change in my energy bills (April was slightly less than 2018 April bill, but hard to say if that's just inconsistent weather or the new system), but I can definitely FEEL the difference. I LOVE the new 5-speed fan system, which goes soft if just maintaining a temperature or harder if needing to change multiple degrees (which it can do much quicker than my old system). Also, it's "smart" enough not to put the fan full blast while there's still cold air in the ducts (my old system used to blow cold air when it first turned on and had only one speed). During the project, they handled most of the MassSave heat loan application and also responded quickly to questions, and were able to deal with challenges (like the narrow height of my bathroom ceiling) and changes (e.g., an unrelated plumbing project in the building which had impact on my condensate drainage pipe). They also submitted both MassSave rebates on my behalf. Although I generally like to support smaller businesses, having a larger business for this project, with a dedicated sales person / project manager (Jason Shea) made this project a lot easier for me. Sometimes you get what you pay for, and I think in this case, choosing a more expensive service gave me a much better experience. Also, on a side note, this project involved people of various skin tones and accents; white guys, Brazilian immigrants, they all did a great job - that's what makes America great, a mix of talented, hard-working and diverse people. I would definitely use Cooling Unlimited again and would recommend to anyone in the area who needs heat replacement.

We used Cooling Unlimited to install our heat pumps…read more 1) Cooling Unlimited submitted our Mass Save paperwork incorrectly. After agreeing to complete paperwork for a whole-home rebate, they submitted it as a partial rebate. They were unable to secure our full rebate. After we contacted Mass Save directly, we recovered the full rebate. 2) After the installation, our upstairs heat pump was not operating properly. Cooling Unlimited came out multiple times to inspect the unit and told us it was working adequately. Only after I showed them that the temperature coming out of the upstairs unit was not appropriate did they agree there was an issue. They told us they contacted the manufacturer and ultimately fixed what they described as an issue with the unit. 3) Our upstairs thermostat did not operate correctly after installation. Cooling Unlimited replaced it, but the replacement thermostat still does not measure the temperature correctly. 4) Cooling Unlimited installed a glycol feeder and heat exchanger. Our oil company later told us that the heat exchanger was undersized. We asked Cooling Unlimited to come out and inspect the heat exchanger. Cooling Unlimited then told us they had sent someone from Bosch to our house to inspect the heat exchanger, and that the Bosch technician said it was fine. 5) After all of this, I called Bosch directly. Bosch told me they had no record that Cooling Unlimited had registered our units them and that they had never been contacted from Cooling Unlimited about our units. This made it unclear who Cooling Unlimited had actually contacted when they said they had spoken with the manufacturer. 6) Cooling Unlimited installed incorrectly sized filters in our air handlers and had cut the filters with scissors to make them fit. 7) Cooling Unlimited is now refusing to honor our service contract. We signed a three-year service contract that included annual service. We did not receive service from them in the fall, and they are now saying we cannot receive our annual service because it is spring.

These people are very good ***** Very efficient right on…read morethe spot Extremely nice J T is the person who came to our place was very good

Had my heating system partially break down in Nov 2025. Had a friendly service technician come by,…read moregave me some options for repairs, and told me I had to pay half the estimated cost to get the parts. I was emailed a receipt immediately from his phone while he was in my house, so I assumed everything was above board. Waited several weeks after the cash was checked, made multiple calls over several months asking for updates with the response that "someone would get back to you soon." Sent two emails with the last one asking for my money back, still haven't heard anything. Notice the owner of the company responded on here once a few years back and that someone had a similar problem just last year, including a technician asking for half the payment upfront. I tried to be patient and was willing to hear them out as to what could cause a delay but I can't do that with zero information, so I decided to share my experience publicly. (Note: I don't know why Yelp is saying I live in CA, I live in MA.)