On my drive over to Cuppa, I was bursting with anticipation at the thought of gulping down a Thai iced tea on a hot summer morning. Upon arrival, I was excited to find a variety of caffienated beverage accompaniments. My eyes immediately focused on an almond croissant and I was sold! There was so much potential! This joint is on my way to work and one of the more traditional coffee spots that sells my favorite guilty pleasure. A potential, go-to, perhaps? Or so I thought.... The tea was tasty, but disproportionate to the amount of ice filled in the cup. It was likely only 8oz of actual liquid and I ordered a large! The croissant was so hard and stale, I could have burglarized someone's home by pelting it at a window. It had to have been days old. Saran wrap will not keep pastries fresh. Do yourself a solid and skip the sweets. They are overpriced and far from fresh. And to top it off, the staff is aloof. Nothing special about this place at all. The experience was a huge disapoment. I won't be back. read more

Cuppa Austin - The audacity to sell this stale piece of garbage is appalling - Coffee & Tea Near Me - Austin, Texas

Inside (beautiful artwork and ambiance) or drive-thru (so convenient and even a picnic table where friends can gather), you will be delighted with coffee done right at Cuppa Austin. Black Forest, Honey Lavender, or Crème Brûlée are my favorite lattes, which I've been consistently pleased with for years-- come see for yourself. The owners, Allan and Michelle, are wonderful people. read more

Cute place, bad service, cold pastries? Chai latte wasn't good at all. Highly recommend hiring ppl who know what customer service is

Awesome customer service. Has a printer for PrintwithMe. Chilled place with cute decor. A good spot to sit and just study all day. Less than 5 min drive from home. What more can a girl ask for? read more

Cuppa Austin - Coffee & Tea Near Me - Austin, Texas

I decided to give Cuppa a shot to help me warm up from the sky raining cats and dogs. I came in during mid-afternoon, but most of the tables were occupied except for one. Strangely enough, Cuppa charges you extra if you want ice in your drink. Is this place trying to be as stingy with ice like Europe or something? I told the cashier that I am new to Cuppa, but all she was interested in was for me to sign up for a rewards program. I would have liked a seasonal drink suggestion since y'all seem to get new drinks for each season. But instead I ordered the matcha latte and was disappointed. The matcha was incredibly weak, and the matcha powder wasn't even mixed properly. So I could feel clumps of powder on my tongue when I took a sip out of my drink. If I make matcha milk at my house, I make sure to use hot water when I'm trying to dissolve the powder. The barista put the ice in my drink before the powder was dissolved properly, so that's the reason why I ended up getting a bunch of matcha clumps in my drink. I could buy a better matcha latte from Whole Foods too. Thankfully the barista did not sweeten the drink for me because my drink came upsweetened. I got to decide the amount of sugar I could put. The sugar station next door to the pick-up area offers blue agave syrup and white sugar as well as nutmeg and cinnamon. The shop makes a decent place to study and do work on your computers because there's plenty of comfortable seating. As a result, so many millennials have their eyes glued to their computers. Including myself of course. There are tables lined up against the wall, and some black couches at the back that look pretty comfortable to sit on. Unfortunately the music being played broke my concentration while I was studying. I don't think alternative music with lyrics is good for studying. Parking is not a problem. Cuppa basically has its own parking spaces. But even if there are no parking spaces nearby, Cuppa also has a drive-thru. A super convenient note that other coffee shops should take note of. Especially when people come and go in the morning with no plans to stay. The bathrooms are incredibly clean. Despite the antiquated look of the shop, the bathrooms are surprising modern. Could y'all not put hand sanitizer in the bathroom though? I prefer the people handling my food to wash their hands with soap and water like they're supposed to. read more

I drink coffee every morning. At home I brew a cup with my Chemex, it has become a morning ritual. However I was on vacation and looking to fill my caffeine addiction. What made me pick this place is that they have a drive-thru (yes I am lazy) and offered various food items. I ordered a latte with almond milk, hot. It was delicious and perfectly sweetened to my liking (light). What I didn't like was the pastries. The sausage kolache was ok but the blueberry muffin and plain croissant was atrocious. Both tasted stale. The croissant was not flaky or buttery. Very disappointing as the menu stated they were made fresh daily from a local bakery. But the coffee is good so I still give this local spot 4 stars. read more

I received a coupon in the mail for a free drink and this place was five minutes from my house, so I decided to try it this morning. Judging by the reviews on this place, I'm convinced I must've gotten one of the less popular drinks on their menu. I was trying to be adventurous, so I got a frozen peanut butter mocha. I'm a strong coffee kind of drinker, so it could be my own fault but it personally tasted like more of a milkshake than an actual coffee. I could not taste any bitterness of the coffee in it and the peanut butter flavor was super strong. Ambiance is nice, seems chill enough, but I don't think the coffee here is for me - or I just need to try one of their more relaxed drinks. read more

Really really good signature lattes. Kind of pricey but it makes sense. If you like sweet lattes would recommend

Drive thru coffee? Yep. Not only do they get an A+ for their social distancing practices, they get an A+ for their frozen coffeedrinks. Perfect caffeine fix in the Texas heat. I have yet to try their regular house coffee and lattes but I saw they had many options to pick from. read more

Let me just keep this simple... This location requires all drive in customers to wear masks or no service... As as of yesterday when you drive up, they have a big in your face sign outside making a ton of political statements... They have their pay station outside and request tips.. The only interaction with them is when they open the window and hand you your drink.. no conversation, simply non human interaction.. I will never come back here ever again... They gave me the impression that they feel they are better than their customers and I felt like I was in an altered reality where marxists rule. Pay us extra for what? Being treated sub human? If they continue down this route, I can imagine a dwindling customer base in the future.. read more

The coffee is pretty good and the drive thru line is fast. I do wish the staff would communicate at the window. A hello or goodbye instead of not talking at all. read more

Perfect place to work, chat, hang, study and play games. This coffee shop is doing EVERYTHING right. The drip coffee is wonderful, Chai teas are life changing and the vanilla honey latte is consistently delicious. read more

Cuppa Austin - CHAI TEA LATTE - Coffee & Tea Near Me - Austin, Texas

First time coming here. My family and I had a very bad experience. We were thinking of supporting the business due to all this covid goin on but man did we make a mistake. We gave our orders via drive through and waited for ever to get our drinks and not only that they missed one of our order of Thai tea and the employee didn't even bother to say sorry but handed the drink with an attitude. Very poor customer service. This happened on 8/12/2020@ 6:50pm. Will never go back again. read more

Cuppa Austin - Coffee & Tea Near Me - Austin, Texas

To preface this, I normally only go to this place for coffee. They have the most delicious frozen lattes and I have no complaints on that front at all. The staff are super nice, helpful, and quick. They're definitely my go-to when I'm needing a caffeine fix. That said, their food is awful. I only started buying food from them a couple weeks ago, to see if it measured up to their delicious drinks. My first option was a scone. It was so dry it was virtually inedible and it lacked any significant flavor. Okay, that was bad, I assumed it was a fluke or they just don't have good scones. On my next visit I got a croissant. If you've never had one, they're quite an experience, all buttery and flaky. This one was neither of those descriptors. Today I got the lemon poppyseed bread. The density of this product was horrible. It was all gluey and despite their being a decent lemon flavor to it, it wasn't good. I realize that part of that is it's gluten-free and that's something that happens with a lot of gluten-free products, but y'all..if you cannot do it right, don't do it at all! My opinion may be just down to personal tastes. Some folks like the baked goods, some don't, but given the price I'd say to proceed with caution because I've personally tired of overpaying for bad food. Their drinks are always solid and for that, I'll continue spending my money there. Otherwise I'll stick to having breakfast at home and forgoing their menu options. read more

Really nice atmosphere and friendly. Excellent coffee. They have an extensive "fun" coffee section. I had an Aztec Mocha. I enjoyed it so much. I love that their coffee is roasted locally. read more

I love the variety of coffee flavors you can pick from! The staff is always super friendly. It's not very busy on the weekdays so I think it's a great place to study or get some work done. read more

My hubs and me went here on a date night before COVID and fell in love with it. It's cozy, has board games to play and the coffee was REALLY good. I hope they survive because we want to go back. read more

Cuppa Austin - African Violet's at the bar - Coffee & Tea Near Me - Austin, Texas

Awesome coffee! Great customer service and very cool interior. Also if you love kolaches, they have them.

Moving to North Austin soon and wanted to check out the coffee scene and I am so happy I found this place! Amazing coffee and very sweet staff. Thank you for making sure my pup got her treat! read more

Cuppa Austin - Coffee & Tea Near Me - Austin, Texas

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Honestly the coffee was really good and I love the type of ice they use! But I paid almost $8 before tipping. And they were pretty slow.

Interesting evening tonight. I always come here in the evening but tonight it definitely my last. I don't know the barista working tonight BUT I do not know what her problem is. She did not even greet me with a smile (not that it's required) but I told her are you have a bad day and she replied it's been one of those days. As I proceeded to order she told me that is so much of a guy to tell her something like this if I was being a sexist and to watch what I say. I said - excuse me?? I have been coming here for years and she has always served me and never given me attitude like this ever. First off I am a professional and this was embarrassing for me for her to even call me out like that. I told her that I like to see smiles and it's rare to walk into a family friendly coffee shop like this to not see a friendly character. Watch the security film owners at approx 8:05pm as I post this and you will see I never get confrontational and even apologize. She continued giving me attitude. This is crazy. I never had this happen for a long time customer. So disappointed I walked out. For the 5.00 I paid for the latte, you all can keep it. It's not worth ever coming back to someone this rude. Really still shocked. Especially when I apologized and told her the comment was meant to see a smile. And she twisted this to be sexist comment. read more

We stopped by for drive through service from here a few months ago. They were spot on in the COVID precautions, have sanitizer also. The coffee itself was a little disappointing after all the raving reviews we read. We got the cuppa Austin and pistachio latte? I think and both were very average. Maybe it was just an off day for them. read more

Stopped in at around 7 in the morning for a quick breakfast. Such hardworking employees, getting up that early on a Saturday! I had a slice of lemon poppyseed bread and a frozen hot chocolate. I was hesitant about the bread because it was wrapped in plastic and didn't look too fresh. It was imported from Russell's Bakery. However, after they heated it up for me, the bread was so soft and delicious! The frozen hot chocolate was out-of-this-world (coming from someone who doesn't even like hot chocolate that much). It was like a chocolate-flavored slushie! They substituted almond milk for me, which was great. Perfect for a quick pit stop, getting some work done, or spending a relaxing time sitting in the very comfortable couches! read more

Cuppa Austin - Lemon poppyseed bread and frozen hot chocolate! - Coffee & Tea Near Me - Austin, Texas

I'm grateful that Cuppa Austin has outdoor seating under a magnificent tree. On pretty days it's a lovely place to hang out and get some work done. They are very covid conscious and their drinks are yummy. That does it for me! read more

Cuppa Austin - Outside seating under an enormous tree - Coffee & Tea Near Me - Austin, Texas

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Great local spot! I usually get the honey lavender latte. But most of the drinks I've had here are really good. This is one of my favorite coffee spots in north Austin. read more

Good enough for the average joe. Not for coffee snobs for sure. The coffee is more a city roast not a light to medium as I usually prefer. Service was great though. Pastries looked good. read more

Yummy coffee and delicious pastries, but the ambiance is amazing. This is the perfect coffee shop to get together with your friends for an afternoon chat. read more

My iced mocha was delicious and made exactly how I ordered. Service was quick even when the drive thru had a bit of a line.

Yet another wonderful morning experience at Cuppa! Every time I visit this coffee shop, my coffee is delicious and the staff is amazing. Whether I go through the drive thru or I go in, my order is always right and delivered with a smile! The interior is perfectly set up for me to study. Tons of plugs everywhere and a great vibe. Always dog treats if I go through the drive through with my pup! It's like this place actually thinks about what customers need and appreciate. Did I mention the staff? Casey and Megan are the 2 amazing ladies that take care of me every time I go. Their energy is infectious... almost like I don't need my double shot latte to wake up when I see their smiling faces! And the most important thing, did I mention my order is ALWAYS right. No matter how difficult. Thank you cuppa for making my mornings tolerable! read more

Not worth for the money, I don't see the difference between McCafe and this. Infact I prefer to go mc Donald's rather than this .. regretted for wasted my money. Forgot to mention this: if you don't believe my review , just order any frozen drinks and see yourself you would see nothing but only ice and those fancy menus like Ghirardelli chocolate blah blah and all joke. For 5$ I got only ice. To business owner instead of come and say sorry blah blah .. dont cheat people like this! People don't money easily like you getting. Lol read more

I love their Thai Iced Tea! It's one of the most authentic Thai Iced tea I tried in Austin.

Phenomenal tasting coffee! Love the service and option in flavors, even though it's a 20 minute drive for me I make it a habit to go there once a week for my coffee fixings (for context I only get coffee once a week) read more

I love this place. We grab coffee through the drive-thru almost every morning. The customer service and product quality is always awesome and consistent. read more

Cuppa Austin has been my go to spot for working and meeting up with friends and colleagues for a couple of years now. Even when they're super busy, there's always somewhere to hunker down and plenty of outlets to go around. Great ambiance, and a wide variety of barista-curated music. (Bring noise-canceling headphones if you want peace and quiet.) If you're a tea drinker like me, this is your spot! They have the best selection of loose leaf teas I've ever seen, with over a dozen varieties, and the BEST chai latte in Austin. My favorite is the sugar free chai latte, which I never would've found if a barista hadn't mentioned it to me since it's an off-menu item. Speaking of baristas, they're all are super friendly and courteous, especially Megan and Casey, who have been steaming my milk (extra hot!) every weekend since I started coming here. I look forward to seeing them when I come in, and chatting with them always makes me smile. read more

Cuppa Austin - Best chai latte in Austin, and Megan's foam art is on point today. - Coffee & Tea Near Me - Austin, Texas

Three stars as the coffee was decent, but the person behind the counter seemed to be having a bad day. I feel bad for her, but do not talent customers bad because you are not up to being at work that day. Stay home if that is the case. read more

Cuppa Austin - Coffee. - Coffee & Tea Near Me - Austin, Texas

Latte taste better than Starbucks. Cappuccino was good too. They have variety of hot n cold beverages. Will recommend.

My first time there and they gave a great first impression. Friendly employees. Yes it's a bit pricey. Kolaches decent. I got the lavender honey latte. First I got it iced, definitely could taste the honey, bold flavor, but as other reviewers said, a lot of ice. Then I had to try it hot to see how it compared. Loved it hot, flavors blended nicely and just a perfect drink. Lot of parking, lot of sitting space inside, I'll return if in the area. read more

Friendly, coffee café, easily accessed off a busy N. Austin street. Lots if littLe spaces to snugg in, free WiFi, calm study atmosphere... a delightful gem! read more

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The owners of this coffee shop are great. However, this one star rating is for the disrespectful blonde lady that was working the cash register around 5:10PM CDT on Friday, October 12th, 2018. As a customer facing cashier/barista at a popular coffee shop in the Austin area, one would think that customer service should be a top priority. Well it was very evident that this individual was drastically lacking that skill. She may have had a bad day, but it should be basic knowledge and courtesy to keep your personal matters separate from your professional workplace. As an individual who worked for multiple customer facing companies, we always approach the situation as "the customer is always right". I found it extremely rude when I witnessed how poorly my wife was being treated by this individual just because we mentioned that the matcha drink we have been getting for years tasted very different from the past. That lady obviously was annoyed by us so she just decided to walk away and passed us to her coworker (which by the way was more professional). While we were waiting for our refund, I can see that lady in the back just shaking her head and laughing at the situation. Honestly, I don't know what was so funny other than the fact that as a barista/cashier she failed to do one of her primary jobs and couldn't own up to it. I apologize for this long comment but long story short, Cuppa Austin lost a very loyal customer and you can count on us not being promoters of this place either. It is very very unfortunate that this had to have happened at a place that we loved. read more

Meh. Cold pastries. Boring latte. Less than delicious americano. Nothing worth its five star rating.