The good: Everyone was incredibly friendly! Every interaction I had from the front office staff, to…read morethe technician who started my exam, to the doctor, and the woman who helped me pick out glasses, was pleasant. The customer service was genuinely excellent. The not-so-good: Before my appointment, I was told they couldn't provide an accurate breakdown of what my insurance would cover until I arrived. I have good vision insurance, and my annual exam should only require a copay. While the exam itself was covered with the copay, I was also charged $100 for a contact lens fitting. At every previous optometrist I've seen, that fitting has been billed to my insurance and covered, so this was an unexpected expense. The doctor also recommended dilating my eyes. I mentioned that previous optometrists have told me my pupils naturally dilate enough that it usually isn't necessary. He said he'd like to dilate them at a future visit just to be thorough. I then asked whether they offered retinal imaging instead, since I've had other offices include that as part of the exam. They do have the machine, but I was told it would cost an additional $40. Overall, I had a positive experience with the people and felt well cared for during the exam. However, I left feeling like there were several unexpected add-on charges throughout the visit. While the staff was wonderful, the overall experience left me feeling a bit nickeled-and-dimed, and unfortunately that makes me hesitant to return.

While poking myself in the eye is not something that I would recommend to anyone, the entire team…read moreat Blink Eyecare were incredible, and I am grateful! I originally was turned away from another local eye clinic when trying to get an appointment via their triage line, and then in desperation, walking in, both receptionists there were brusk and borderline rude, making it seem as if it was a favor to get me scheduled for later that week. My issue was much more time-sensitive; I had lacerated my cornea. I ended up going to Providence Urgent Care in Spokane Valley, and they were also exceptional. They got me taken care of to the best of their expertise, then ended up getting me an appointment later that morning at Blink. The physician I saw at Urgent Care told me how great everyone at Blink Eyecare is; he shared that it is where he and his family go. Everyone from the receptionist to the optometrist whom I saw was kind, caring, professional, efficient, and made a less-than-ideal situation much better. They took care of me quickly and explained everything clearly as they addressed my needs. They assessed my injury, cleaned my eye, and were able to provide a contact lens band-aid with medicine to help heal my cornea. The optometrist communicated with me throughout the entire visit, and the receptionists scheduled me for a follow-up appointment 48 hours later. Once again, everyone was fantastic at the follow-up visit, and I can tell from all interactions that Blink Eyecare is a terrific business and service within our community.

Receptionist, Technicians and Doctors all work together pleasantly to make your experience…read moreenjoyable...Had to have my eyes dialated yesterday and Dr Evans really had great personality and professionalism...explaining what to do and how to do it all during the exam...explaining issues or concerns I had...Top Notch!!!

I was so pleasantly surprised I didn't have to get my eyes dilated. The team was also very kind,…read morewelcoming and accommodating to my whole family. The doctor was knowledgeable. The contact lens specialist was thoughtful. Listened well and helped me get the right contact lenses. That would work for me. After a really stressful day at work, the eye Care team gave me a lovely experience. And I really enjoyed my appointment.

I have been visiting eye doctors for over 50 years. This place is incredible! The office is…read morebeautiful, filled with wonderful people, super friendly, and they work as a team! I had so much fun and every aspect of the business was well thought out and executed to perfection. As a community small business banker, this business gets all the intangibles done right! 10 out of 10 review. Finally, the Doctor/Owner is a consummate professional. EVERY Great small town like CDA needs businesses like this. Thank you!!!

I like Dr. Garn. Nice guy. He's got a really nice office and his staff is wonderful. Doesn't get 5…read morestars cause I'm not completely satisfied with my glasses and contacts. Things are still a little fuzzy, but was told that was the best they can do for me.

Absolutely love coming here. The staff is just so nice and helpful. Since my first appointment a…read morefew years ago I have brought my whole family in to see the same optometrist. My kids also really enjoyed picking out their glasses and as they say "the glasses specialist is awesome"

I have been in and out of many eye centers as I have always had bad vision so I get the gig when…read moreone is good or not so good. These guys are great. Very friendly, on time, expedient with the exam. The doctor was very thorough and didn't seem in a rush. We have finally found a good eye doctor in CDA and it wasn't easy!

Dr. Maier is fantastic! She did my neurovisual exams and always took my questions and concerns…read moreabout my vision/health seriously. She has greatly improved my repeated headaches, dizziness, and nausea with treatment for BVD. Would highly recommend her!

All of it! This is a great place! The staff is terrific and they know what they are doing. So happy…read moreI found this place!

I have had Dr. Sturbaum do a couple of eye surgery's and have always been pleased. Each has turned…read moreout well. I appreciate Dr. Sturbaums competence with out being intimidating or talked town to. His bedside manner is very comforting. I particularly like his location right off the freeway and easy to get to. If I were to give one suggestion, I would like a number where I could leave a message for the office if I'm not at home to receive a call back . The girls and nurses have always been the best.

I had cataract surgery there a few years ago and everything was good. All follow ups were done. I…read moredid my next regular ophthalmology appointment when that was due (I have always gone yearly). I was scheduled another appointment 6 months later that I canceled. I had no real complaints at the time and didn't feel the need for that appointment. When I called to make my annual appointment today I mentioned that I thought it was due. I said that I hadn't heard anything from them."Haley" the person I was talking to was very rude and said they leave it up to the patient to call contact them after a cancellation. She was not friendly and was accusatory. I said never mind I will go somewhere else and hung up. I couldn't find any phone number to talk to anyone else about this so here I am. Empire Eye should hire more professional staff. They lost a patient today. They get 1 star for today's experience.

We have been going here for our eyeglasses and contacts for a couple of years as they accept my…read morehusband's insurance. They are always super helpful and friendly. I went in today to see about glasses for computer use with my new prescription. The optician helping me, who has helped us in the past, was so helpful! She made up a pair of glasses for me to see the difference between my regular distance glasses to the computer ones. Super helpful to understand how much better they will be for work! She took the time needed and was not rushed. I appreciate the customer service and would recommend this clinic to anyone and everyone. Great location and parking. Thank you!

Positive experience. Moved here from another state and needed a updated contact prescription. Easy,…read morepolite and kind. Recommend.

The entire staff at Eye Consultants is so kind and welcoming. I went in for a basic exam and Dr…read more Derzay took his time with explaining everything, treated me with respect and kindness even though I was the last patient of the day. I will be returning with any future eye health needs. Highly recommend.

The staff was rude and unprofessional as was the involved doctor, Gary Filmore, MD. There is…read moreabsolutely NO excuse for this.