The service at this location is awful. Preorder and still wait forever. Order is always missing something. Never correct.

Bad review First, we ordered the KIDS chicken tenders ,they gave us spicy chicken tenders . It's not all bad though the service has always been good , but really. They need to stop hiring teens that can't tell potato from broccoli!!! read more

The food is wonderful and I'm a real fan of their root beer. However, this location isn't great at getting tables wiped off well between guests. They are also not good about the details of the order. We both ordered burgers today with no onions and no pickles and both burgers arrived with both and no one asked how our order was. Yesterday I ordered the pork tenderloin and asked for mayonnaise, lettuce and tomato. There was no mayonnaise on either bun when served. I put it on myself. The kitchen needs to pay attention. I told them when I ordered my burger today that I was allergic to onion and yet it arrived with onion. Fortunately mine is not a contact allergy but an ingestion allergy so I inspect all my food before I bite into it. They really need to pay attention. I may just have to stick to the frozen custard! read more

The most basic chicken tenders I've ever had. Sauces are terrible. Burgers are average. The shakes are the only decent item on the menu

First impressions are important and this establishment passes with flying colors! My first burger was a bacon butter burger deluxe combo. Great taste with fresh toppings. The fries were tasty as well. The wait was minimal and the service was great My son enjoyed his grilled cheese with broccoli & fries. The free ice cream was a definite kid approved topping on the cake. Will definitely visit again when hunger strikes! Special thanks to Gail and Carla (Elite Yelpers) for the recommendation and reviews! read more

Culver's - You can never go wrong with free ice cream! - Burgers Near Me - St. Johns, Florida

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I have tried to like this place and this will be my last trip today. Checkout through the drive thru was painless although waited about 15 minutes for a plain butter burger with cheese for $7 and it was cold cheese not even melted. We have issues every single time at this location and have even contacted a manager who didnt seem to care. read more

Culver's - Cold burger for $7... never again - Burgers Near Me - St. Johns, Florida

Had dinner at Culver's and it was a great experience. The restaurant was spotless, the staff was courteous, and the food was delicious. I now know why there is a line of cars around the building every time I pass the 210 location. Fast food isn't good and good food isn't fast... read more

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We went to Culver's yesterday afternoon. The drive through line was incredibly long so we went inside. We ordered a few minutes after 1:00 First of all it was freezing inside. Not like the normal indoor AC temperature, like I mean ice cold. I was freezing and couldn't wait for the food to come so I could eat and run outside. It wasn't a comfortable temperature at all. My husband and I each ordered a burger meal. I got fries and he got the little cheese bites. I also ordered a soup because I was so cold I wanted to warm up. We waited... and waited.... and waited.... almost 30 minutes later I go up to ask where is our food. We've NEVER waited more than 5 or 10 minutes before. Even on days when it was packed inside and out. The cashier was nice, she apologized and said a few more minutes. Probably less than 5 min later we got our food. Did they forget? And when I went up realized oh no we totally forgot order #92? I was still freezing and my soup was boiling hot so I couldn't eat it to warm up. My burger was absolutely delicious though and the fries are always cooked to perfection. They never taste old and soggy. I did eat some of the soup, it was very good and full of chunks of chicken and noodles and veggies. I was super annoyed the food took so long, but after a few bites I didn't care because it's just so delicious!! I never did get warm though. They should maybe turn the temperature up a tiny bit so it's not ice cold. read more

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Ehh..not the best. We don't eat carbs, so we asked for no bun. I do this at all the other fast food places and it's never been an issue. Slap a burger in the box with some cheese on top. When I got home from Culver's the cheese was on the BOTTOM of the burger (isn't the normal thing to put it on TOP of the burger?) and had adhered itself...which I then had to scrape off. It was gross. Maybe the staff needs to be trained to learn that if someone asks for no bun the cheese goes on TOP. read more

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Ok so right off the bat you should know this is NOT health food. This is indulgent yumminess that, for me, is only for the occasional calorie splurge. They are known for their burgers. The double Culver's deluxe was everything I want in a burger. Thin patties, perfect amount of toppings, and carefully prepared. Fries were crispy and went perfectly with a side of cheese sauce. Onion rings were also very good. For those worried about Covid precautions: this place is above most all others. Everyone had a mask and wore gloves. Definitely worth giving them a try! read more

So I looooove Culver's! It has a special place in my heart and We will gladly drive miles to get to one. So stoked to have more invading the Jacksonville area. We love everything about Culver's and I won't tell you one bad thing about it. My hubby and I decided to try the new location on a Friday evening and it was BUSY. If you're not into waiting in a loooong line in the drive thru maybe pick another day/time because you'll be waiting a little while. But let me tell you their buttery delicious burgers and fried cod is EVERYTHING you need after a long week. Try not to stuff your face too much because CUSTARD. read more

The best way to describe this place is as if Chick-fil-A sold hamburgers. Customer service and cleanliness is absolutely their thing - Big selling point for me personally when it comes to fast food. The butter burgers are extremely good and I love that they sell crinkle fries - also their desserts are on fire. It is a Wisconsin-based chain and one of the side items is fried cheese curds - also another great menu item! So glad it's here! read more

Culver's - Butter burger (2 patties) and a side of crinkle fries - really good quality! - Burgers Near Me - St. Johns, Florida

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So once again we had our kids and they were STARVING, so I forgot to take pictures. When we pulled up to the parking lot, I was super nervous because there were cars lined up circling the building. We parked and got to the door. There was a line circling around so people could social distance, about 7 groups in front of us. We waited less than 5 minutes to get to the counter to order. The young man helping us was very informative and helpful as we have never eaten here before. We sat outside because there were no available tables. They have an option to pay for your ice cream then and let an employee walking around know when you are ready for it. Around 7ish minutes later, we received our food. Everything was hot and delicious! We told the young lady that we would like to put in for ice cream to be made (which came about 5 minutes later). The burgers and concrete mixers are amazing! I'm a Five Guys kinda burger girl and this place definitely hit that spot! Except I felt better about myself because we got 2 meals, 2 kids meals, cheese curds and 2 concrete mixers for almost $10 less than 3 burgers, hotdog, fries and drinks at Five Guys. Score! We will def be checking this place out again. read more

Great burgers. I go all the time. Good value. Minus one star because the last time I went the burger obviously wasn't made fresh and the cheese wasn't even melted. Usually it's really good. read more

Waited 40 mins in the queue for a product that wasn't so much different from the nearby competitors. Generic chicken sandwich and fries.

I avoid fast food but was curious about this place as I'd never heard of it.. Burger was fresh and delicious...the ice ram was amazing! read more

Just left Culver's with my family for a Sunday sundae. I can't even explain how disappointed I am. We ordered 2 banana splits, a sundae and a shake. Everything was completely melted when it was delivered to the car. I understand having hot fudge on ice cream makes it melt, but this was soup!! I work in food service so I understand things happen and always try to give the benefit of the doubt. I called up and spoke with a young lady (who was very polite), she put me in touch with the manager. Unfortunately, that's when things really unraveled. The manager did nothing but make excuses. After going back and forth with this woman I reached my breaking point was when I asked if I were to order a banana split inside the restaurant would it be just as melted and her response was yes... what?!? Easy solution... "I'm so sorry you had a bad experience. Let me take care of some sundaes for you and you family next time you come in." Instead I was met with excuses and a rude attitude. Next time we'll be going elsewhere. Very sad!! read more

One of my favorite burger and fries restaurant. Chicken soup is superb. The staff is professional, courteous and friendly. The restaurant is clean and tables are always clean. Well run and my son loves eating there. Culvers cares about repeat business and it shows. read more

I love Culver's. The service this time was excellent and the food is always quality. We will be back for sure. Especially for the fish sandwich!!!!! read more

Best burger I ever had. The cheese, the bun, everything was great. But I found spiderwebs on lamps. The staff was nice.

ordered 2 shakes and a side of cheese curds. received my 2 shakes very quick then proceeded to wait in the drive thru line for 28 minutes for a side of cheese curds then just gave up and left since my shakes had turned into a smoothie by then. thanks read more

Literally the worst Culver's on the planet. They never get your order right. Tonight I got a grilled cheese that had a chunk of someone else's burger stuck to it along with fried onions. I hate onions. Their service, food and attitudes of workers all suck! Drive a little down the road to another one. Jus avoid this one altogether. read more

Best fast food burgers in America. Always hot fresh and tasty, the service is always great and the restaurants are always very clean.

Waited 45mn, ordered a double and a single got two singles, and the kid dropped my chili on the ground, I heard him tell his manager he caught it just before it hit the ground, he didn't.... Also has two small concrete mixers, got one small and a mini... won't be back.... read more

Culver's - Wrong burgers - Burgers Near Me - St. Johns, Florida

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I had a horrible experience at this location . Ordered two burgers,two order of fries, and 2 Root beer floats in the drive through. Waited for 45 minutes did not recieve my meal ask one of employees to check . They came out to tell me they never got my order .How could you not get my order but charged my card???? When we received our meal it was horrible it looked overcooked and stepped on . I contacted the location to speak with the manager she said that they had a very large order prior to my order in the drive-through and that was the reason for the horrible experience which is unexcusable and stated when the gentleman came out to bring the bag to me and I asked him if they were really busy in there and he just laughed at me and walked away when I was talking to him very unprofessional poor customer service and unacceptable I expressed this to the manager and she stated that she knew who the individual was that made that was rude and unprofessional. She stated it was her cook and that she was been having problems with him off and on I'm never coming back to this location and anyone that I speak to I will tell them about the horrible experience that I have there. She stated to me that she was going to send to us discount for free meals to make up for the bad experience that we had I still do not see those free coupons and I doubt I will but I will let other people know what happens in places like this I do write blogs for other organizations as well as other internet sites and I will report them there as well I'm giving them one star because I can't give them anything less they don't even deserve that read more

It's okay at best. Definitely not worth the waiting time. An actual restaurant takes less time, wouldn't recommend if you're on a lunch break. read more

HUGE fan of this place! I have been once before near Tampa and have been to this location in a week and have been impressed both times. Bacon burger the first time and Pot Roast dinner this time. The rest of the family got burgers and a variety of Sundaes. Everything was outstanding and look forward to many more visits. read more

Tried Culver's for the first time. Food was good. My boys enjoyed their burgers. I ordered the cod fish sandwich. We ordered thru drive-thru. Make sure to check the bag before you drive away! Pulled over in a spot, checked my bag and they forgot the codfish sandwich. I had to go inside, which defeated the point of going to the drive thru. It took 3 different people to help me get my food and not one apology for the inconvenience. Even told the worker that I was glad I checked the bag before leaving the parking lot and she didn't say anything to me. read more

I love Culver's. The food is fresh and tasty. The customer service is not always the best so 4 stars it is.

Great staff, food and prices. I enjoyed my burger and my wife's North Atlantic Cod was amazing. We will definitely be back.

Sad... brand news business ... good luck... nobody has any business or customer service ethic any more... cold food, under cooked. Received wrong order 3 times... whole system is just a mess... horrible customer service, don't bother asking for anything they'll just look at you like you have 11 heads... then give attitude because they don't understand. MISERABLE experience. Was really looking forward to a new option in the area - but this sure isn't it.. read more

Their food is so good. Never had a bad experience or bad food. I absolutely love going to Culver's.

Gotta be the best burger place in jax, diverse menu at affordable prices; unfortunately the wait times are slightly long but worth it

Stopped by for dinner with the kids after a busy day. I like the location because it's close to home. I ordered a double butter burger with cheese and bacon and it was sooo good! You can tell they make it fresh. My son enjoyed the spicy crispy chicken sandwich and my daughter said the oreo shake was very tasty. I don't usually like crinkle fries, but theirs were good. It was our first time trying Culver's and we'll definitely be back. I want to try the custard next time. read more

Nothing "fast" about the establishment. Great food if you've got the time to waste. Moved line along just to hit window times; waited over 20 minutes for sandwich meal and salad! read more

Waited in a long drive thru line and I was less than impressed with the food. I got a Culver deluxe basket. The burger wasn't anything special and a little on the dry side, even though it was overloaded with mayo. Fries were decent, not over salted. Strawberry milkshake was really good though. Staff was very friendly. Probably won't be back but the food wasn't worth the long wait. read more

The burgers are the best. We've tried the chicken tenders and they were okay. We've tried the cod filet sandwich and it is okay. The breading or batter is heavy similar to a fish and chips dish. The fries are good - we love crinkle fries! You must try the Strawberry-mango cooler!! read more

Have to give love to Culver's. I like their business ethics, Their hospitality and their food. They have a huge selection besides burgers. Happy that I have one close to home now. read more

Sadly, I need to revise my original review. It appears they couldn't stand the test of time. I don't know what happened or who made the decision but the burgers went from being the best in the area to being the worst and most expensive in the area. Seriously, go across the street and buy a quarter pounder and you'll have a better burger and it's cheaper. I guess it was a business decision, on their part, to save money. But, I think I'm going to save money by not going there anymore. It's not bad, it's just not good anymore plus it's more expensive than any place else in the area. If you're gonna pay more, you expect better. read more

I have been to Culver's in Wisconsin, and this Custer does not comepair to theirs. Great looking store with good service, but lacking in quality. read more