Review Visit: May 12th, 2015…read more I'm still salty about this place. Why am I salty about Freddy's? It's not that I had bad service or anything like that. It's just all that I could taste when I ate my food. I wasn't even sure if I was going to visit Freddy's since it is more of a chain than a locally-owned place and the latter is more of my focus for my Travel List. It's a small chain with rare locations for my area, so I figured "why not". Freddy's was unique yet all-too-familiar upon entering. It's your standard fast food eatery where you place your order at the counter and wait for it to be brought to your table or you pick it up at the counter. My girlfriend and I were rather hungry, so we ordered a lot of food. Something that can be a bit risky if it's a new place that neither of you have been to. I ordered a burger, a hot dog and some fries. The fries are just like the ones you get at Steak N Shake. Actually, if you took S'n'S, made it red/white themed and made it more fast food orientated, you would have Freddy's. We wasted no time chowing down the food. I ate the hot dog first and it was okay. It was good but the flavor was a bit overpowered by the salt in the dog, bread, and toppings. Then I moved on to the burger (while munching on the fries in-between everything). The fries themselves, I hated. They were good on their own as most french fries are. Its just something about thin-cut fries that makes me angry. Drop some normal-sized fries or steakhouse fries in front of me and you have a happy blogger. But, that's just a personal preference. Again, the fries themselves were fine despite their lack of size. Where was I? Oh. The burger. The burger suffered the same fate as the hot dog. It was pure salt. It's as if they took the salt they normally sprinkle on the fries and sprinkled it on the burger and dog instead. This lead to some mild discomfort after the meal, if you can imagine that. The bloat was real. For it being a simple combo meal, it was alright when it came to the value. A simple burger, a hot dog, fries, and a drink should fill most everyone up. They have other combo meals should you not be a fan of hot dogs or burgers. I would visit a Freddy's again if I was with someone who had never been before. I'm always for second chances. I would make sure to get a water with my meal to help my body deal with the potential sodium overload that was being cooked for me.

This was one of the most frustrating fast-food experiences I've had in a long time. I was…read moreovercharged, and to make matters worse, two separate meals were missing items. It's hard to understand how that many mistakes can happen on a single order. When I brought the issues to the staff's attention, there was no apology, no sense of urgency, and no indication that anyone cared. They acted as though it was an inconvenience that I expected the order I paid for to be correct. Mistakes happen, but poor customer service is a choice. Between the overcharge, the incomplete meals, and the dismissive attitude, I left feeling like customer satisfaction was the last thing on anyone's mind. I won't be in a hurry to come back.

I had the chocolate sink with almond milk. I am lactose sensitive.so it's tough trying to find a…read moreplace I can take the family and get to enjoy some increase with them. I finally found a place! The chocolate silk was great. I added heath bar and graham cracker in a dipped waffle bowl. The ice cream was so good and the mix ins were perfect. The mix ins were overpowering and added to the flavor of the ice cream. The dipped bow was pretty good there was a soft spot that was a little chewy but that was ok things happen and the rest was great. Service from the employee was great. He was the only person working and he was super busy. It keep the line moving. He was making the ice cream and having to run the register. I noticed he made sure to change his gloves each time he handled the money. Ambiance was ehhhh it was very small and not much seating unfortunately. The Boyle's water was almost $3 which I felt was a bit excessive and I didn't see free water anywhere. Overall great experience and we will be back especially for the lactose free chocolate sink.

The ice cream was amazing and it didn't take too long to get it. Very nice staff and not long wait!…read more4 stars

I've only been here once but it was a great experience. The young boy who waited on me was very…read morepatience as I tried various different samples. I was pleased with their variety of flavors I can't often find anywhere else. My husband and I landed on the "Playdough" flavor and we loved it! It tasted like Trix cereal.

My milkshake was the most watery milkshake I've ever had. Staff was not very friendly either…read more Bathrooms were clean at least. I do appreciate that ice cream flavors are labeled as gluten free or not though

I feel like Dairy Queen used to be so much better than what it is now. So that was a bit…read moredisappointing but we still enjoyed it! The customer service at this location isn't the best and that is a shame. It was my first time coming to this location and I walked inside. I didn't know they weren't open on the inside until I walked in and they got mad that someone didn't lock the door. Not like it was my fault maybe they should also have a sign on the door explaining that. The drive thru was incredibly long so of course I opted to go inside. On top of that, I made a mobile order and it told me to pick up inside. Didn't even give me an option to pick up through drive thru. Gave me massive anxiety and already made me never want to go back there again.

Everytime I come here my blizzard is completely melted by the time they hand it to me , it's…read morealways something everytime we're here $7 for a small I expect it to be NOT melted

Service was great, and the guy at the counter was polite and very nice. The rating is low because…read morethe cupcakes just did not taste good. We ordered a red velvet and a vanilla cupcake. The vanilla cupcake had grainy frosting where the sugar had not been properly creamed into the butter or fat and it was too sweet. It actually made me cough from how the sugar hit the back of my throat. The cake was very light, but nothing tasted like vanilla. It tasted like sugar and air. There was also entirely too much frosting for the density and size of the cupcake, and I say that as a person who usually loves frosting. The vanilla cupcake was both soft /falling apart and slightly overcooked at the same time. The red velvet was more balanced in flavor. However, it had the same sugary buttercream as the vanilla instead of the traditional cream cheese that one would expect with a red velvet cake and that frosting made it just too sugary to eat. The texture of the red velvet cupcake was better than the vanilla, though a bit too dry. I'm not sure what the people who gave this high reviews eight or what their exposure to food is, but this definitely did not do it for us.

Cupcakes were not ready at the time they were agreed upon, heck...they weren't even made. Had to go…read moreto lunch & shopping & come back a couple hours later. Cupcakes were ok. Jody, the owner is not good at customer service. Was scooping ice cream right at the front & did not even acknowledge us when we walked in to pick up the cupcakes. Had an ugly snarl on his face. I will NEVER go back to this establishment!!! I will have Walmart cupcakes at my next birthday before I come back here!!!

Love this place. Grab some Dole Whip and walk around the park on a nice day! The space is family…read moreand dog friendly with Vegan, Gluten Free, and Pup-Cup options. Six picnic tables provide ample space for large groups to hang out while finishing their ice cream. The only issue I ever have is the prices which can be a bit high, depending on which size and type of frozen treat you order. Specifically, I think the $4 size does not have enough more than the $2 size to be worth it.

This small snack shop is tucked in a shady and serene part of Washington Park. It's mostly for a…read morequick treat of hand-dipped ice cream, or a cola or snack. Though there are heavy wooden picnic tables under a roof, you're not going to have a substantial meal here because of the limited menu. Offers a Pup Cup of dairy-free ice cream for your canine guest.

honestly I would rate this less than one star if I could. I am a frequent and have never once…read morereceived my sides AT ALL or the extra sauces that they make me pay for. 0/10.

My slushy cup had a hole in it; liquid poured out every where in my car. Was in a hurry and only…read morehave a 30 minute lunch. Cordero had a strange smile on his face when he brought it to me. ? I also had a cheeseburger which was messy but fine.

Great place to take the kiddos. Good prices and quick service. 5 stars. Best place in…read moreSpringfield.

Thought I'd just grab a quick snow cone with the GF on my way home but was more than impressed!…read more It's just a little shack behind a store but offers probably 100 different flavors in 3 different sizes of shaved ice. You can get as many flavors as you want for the same low price. Some nice outdoor seating picnic benches and a cool wood fence where people carve their names and such. Will be going again!