Maybe a Corporate launch location first.The service was 1000% on point if you were in Wi.Always a smile.The owner of this now & NW Hwy let children and others view custard as ice cream.Someone freeze and hand out.You like the custard for the smothness when frozen completely differencet taste starting 5 ish years ago ALWAYS the Vanilla is grainy The reason they pore in maker from a plastc bag and needs to churn long enough rto break down.They even resent giving you fresh saying we just packed earlier read more

Food was as good as always. Years ago we ate Culver's when it was only available in Wisconsin and looked forward to its arrival here. Ever since we frequent it often. Had the pub burger this time, a seasonal offering, with an everything bun, Colby Jack cheese, A-1 sauce, and fried onions. It was really good. Broccoli and cheese sauce instead of fries and an additional order of cheese curds. For dessert had the flavor of the day, Crazy for Cookie Dough. Did the Curdside pickup and ate at home. Food was ready at the time they promised, service excellent. read more

Culver's - Pub burger and cheese curds - Fast Food Near Me - Mt. Prospect, Illinois

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We arrived at 10:50, which was 10 minutes before they closed. We asked for cheese curds, and a lady said WERE CLOSED. I inquired why it was closed despite the fact that it was 10:50 p.m. She responded by speaking incoherently into the microphone. I asked her to slow down, but she continued at the same pace and mumbled something about custard. read more

Thank you Culver's for the May 2 promo of a How Now Brown Cow scoop for a $1 donation to agricultural education. It's Culver's way of thanking the farmers as the donations go to the Thank You Farmers Project. I never heard of or seen it previously, but we got an emailing on the promo, and this location happened to be the most convenient for us on this day. How Now Brown Cow is chocolate custard infused with root beer and also has chunks of chocolate cake. It was ok, but its not my favorite Culver's flavor, just saying. Thanks again. read more

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Horrible. They don't operate like any Culver's I know. I asked for "the works" on my sand which and this is what they gave me. I went back cause I didn't even see the condiments. The owner didn't even care to please me. He was satisfied making a bs sandwich. Won't be back! read more

Culver's - Fast Food Near Me - Mt. Prospect, Illinois

Went through drive through today and great service and the gentleman at the window was super nice. Food was fresh & hot

Culver's is always great. The people are kind, they prepare and bring your food over quickly. It's always fun to do the trivia in the short time that I wait for my food. The place is nice, clean, and lively. Ice cream flavor of the day is always perfect for the mood of the day, never disappoints when I come here. read more

I ordered a grilled chicken sandwich on June 20th 3pm. And it arrived undercooked and Raw. I received an angry and threatening call from a man named Edgar Cruz. Claiming to be the owner. And telling me that he doesn't believe me. And that if I feel sick, I should go to the hospital. We'll, joke is on you Edgar Cruz owner of the Mt. Prospect ​location on Dempster. I am going to follow through on your suggestion. read more

Severely understaffed. Went in on a Sunday around 12:45 and it took about 35 minutes to get our order and it wasn't even correct. Everyone got their meal but me. The GM contacted me after I contacted corporate however the phone number he left no one ever picks up. It's literally been weeks and no answer. It's actually amusing at this point. They clearly have service issues Edit: I've contacted corporate twice and have never heard back. I can see where the stores are getting their service attitude from read more

Fish was amazing, large fish filets with slight batter. Coleslaw was delicious! Great, fast service. Fresh and hot. Been 3 times and can't wait to go again. However. Prices are a tad high. And would appreciate coupons read more

Delicious custard. Wonderful service. Staff is always pleasant and friendly. Place is clean and comfortable.

I'll start by saying, I rarely eat fast food, most of the time it makes me feel sick after. BUT Culver's is the best! I'm from the east coast and was visiting Chicago for airline training, this place was up the street from where I was staying. OMG. SO. GOOD. I loved the butter burgers and felt like the meat actually tasted like beef (not like what you taste at the Golden Arches). I also liked that the burger wasn't greasy, which with a name like "butter burger" has me nervous at first that it would be dripping in not only hamburger grease but butter too. It wasn't. The cheese curds and the onion rings are also favorites of mine. I know they aren't the fanciest of cheese curds, but I still think they're really good. I also liked the fries with the side of cheese. Their sweet tea is really good too. The ice cream (custard) is delicious. My favorite was the chocolate. The toppings are amazing too. Great hot fudge and sprinkles. The people who work at Culver's are all super nice too! They even bring your food to your table. I would recommend trying Culver's even if you're not a fan of fast food. If there is a fast food I still crave to this day - it's Culver's. read more

Culver's - Butter burger, fries, side of cheese and a milkshake made with custard - Fast Food Near Me - Mt. Prospect, Illinois

They are always so nice to meee it makes me emotional like actually that's why I had to say it here I need to share it. Food is good as always of course Culvers never disappoints read more

When will I ever learn ! This place is disgusting ! Never get the right order , they just slap a piece of cheese on your burger ! Don't even pretend to melt it ! & it's always cold ! WTF ! read more

We have never been treated consistently better by any restaurant. We are always promptly taken care of and the few times we had to wait a little longer or our order was off, the manager went above and beyond to make it right. We suggest you go out of your way to come to this location! read more

Had an incident with my meal and wanted to commend the staff and management for handling the manned in a very professional way. Alberto, the manager, rectified the situation promptly and I truly appreciate his courteous demeanor. Thank you again for responding the way your restaurant did. I will definitely be back and will overlook the incident. Thanks again to the staff as well. read more

This is my go-to lunch place if I'm going to eat lunch out. You can eat pretty good fast food on the fly and not over spend. I would rather get quality than quantity any day of the week. There are few tips I have to share: 1.) when driving thru, and if you want ketchup, ask for it at the window. Kinda silly that they don't at least put on pack in the bag if you ordered fries, but they do not. Remember to ask. I get mad every time I'm back at the office and without ketchup. 2.) they do not use a lot of salt on the fries either, (not complaining here!) be sure to ask for some salt if you like your fries a little salty. 3.) if you are in a hurry, you can call in your order and pick up at the drive thru. 4.)their fried chicken is some of the best fast food fried chicken. 5.) they have caffeine free diet Pepsi. My favorite things: Obviously, their fried chicken. You can order white meat only without an up-charge. Their pork tenderloin sandwich. I order it with pickles and mustard only. It's awesome! Their pot roast dinner with green beans and mashed potatoes. Order the potatoes with the beef gravy in stead of the chicken gravy. You'll be glad you did. Single Culver's Deluxe Burger without onion. Always a winner! Enjoy! read more

This is one of the best fast food places ever created! I feel sorry for those who live in parts of the country that do not have Culvers (head bow). ' Though I have frequented this place often, and their butter burgers are simply the best, I had the steak sandwich today and I just was amazed. I couldn't believe this is food from a chain, and a fast food chain at that! It was just the finest tasting sandwich I've had of it's kind. I'm serious when I say you couldn't go to a steakhouse and get this kind of sandwich. It's that good! It's a great atmosphere, the people are always friendly, and it's worth visiting over and over. They deserve to do well, expand, and take over the fast food market. We'd all be happier and healthier for it. read more

Always good, fair prices, was first drawn in by specials on take-home, pre-packed frozen custard deals. Fresh and hot and tastier than many other nearby "fast" food places. Convenient and typically low-density traffic area helps this location's service plus its indoor snd outdoor ambience. read more

Gave this place another chance. Not sure why. Tables and floor are filthy. Not cleaning between customers!! So disappointed and will tell everyone not to come here. Why couldn't we find a clean table when the place was empty!! When we walked out one teenager was sitting on the counter and one was leaning on counter. Why weren't they wiping down tables. Where is the manager?? read more

food was delicious! fresh and warm, loved the cheese curds. recommend visiting!!! amazing employee named Caroline :) read more

Culver's - the inside of a fast food restaurant - Fast Food Near Me - Mt. Prospect, Illinois

First time I have ever been to a Culvers at noon. and Not one other car. Food was not hot. Burger bun was stale. Fries were not fresh. read more

The place looks fabulous after the renovations! As always fresh food and nice staff. I come here all the time for the grilled chicken sandwich; it's awesome! read more

My sympathy to lactose intolerant people - b/c you are missing out on some of the finest fast food to be had at any chain in Illinois. Or beyond. For example, you're probably not eating Culver's famed butter-burger (the butter is actually on the bun), or the cheese curds. Yep, a Wisconsin delicacy, right here. If you've never tried them, you should. Very tasty! But you're really missing out on the most compelling reason to drive out of your way to Culver's: the custard. It is cold sugary goodness - chocolate, vanilla or flavor of the day. I'll be honest: I'm a gal who likes her hot fudge with a side of ice cream. But this stuff needs nothing - no fudge, caramel, or mix-ins. Yes, it's that good. In fairness, there are excellent dairy-free options: Philly rib-eye steak, pot roast and Walleye pike sandwiches are top-notch. Really, you can't go wrong. Just remember to bring Lactaid with you, b/c you won't be able to resist the custard. read more

Jesus Christ this stuff is like crack. Culver's Frozen Custard, for the uninitiated, is like richer ice cream (it's made with eggs and more cream) and has less air so it's denser. Culver's makes a few basic flavors plus a flavor of the day that tends to be a bit more funky. It is the closest thing to old school frozen custard like Kopp's (for those Milwaukeeans) you can find in the area, and it's amazing. I have never eaten anything but the custard from here but I'm told the food is excellent as well, for fast food--all fresh and made to order (my dad loves the butter burgers). If I'm lucky my dad will have Culver's with the Thanksgiving pie. If you've never had Culver's, you're really missing out. read more

Okay, I do not think Culver's serves custard. Or ice cream. Or anything other than horrible, greasy, white-colored frozen plastic extrusion material. But they DO serve the best fish and chips I have EVER had. Better than the authentic English pub stuff I grew up with in San Francisco that was wrapped up in newspaper. I mean this cod is AMAZING. The sides are really good too. It's not cheap but nowadays where can you get cod like this, fried like this? Just don't tell me that that white stuff is custard. read more

Decent Culver's location. Food is served in about the same time as any other location. The food looks as fresh as fast food can look. My only gripes are with the inconsistency of service, the cleanliness and frozen french fries. I realize much of their staff are high school and early college aged kids but with relating with customers, I think some of them could hold back with their sarcastic expressions and exclamations. I've never had to deal with it, but I've seen other customers get a full eye's worth and heard some of the stuff mentioned in reviews. Whenever I hear a kid with a part-time job say "oh my gosh" I giggle a little inside. Seriously, it's a fast food job, you're here to serve this customer a sundae with heath candy, just do it already. To hit the other end of the CS spectrum I'll share a short story of this cashier's excellent customer service from the other night. It was near closing time and an older lady had entered. She was quite indecisive on what she wanted to eat. She seemed to be a return customer (she knew the menu) but for whatever reason engaged kid into a lengthy ordering process explaining toppings on sandwiches and the spice level of a spicy entree. I took the discussion as, she was really looking forward to engaging "someone" and he happened to fill that role. He entertained her needs and explained everything down to how spicy he thought the entree could be. (entree = buffalo chicken fingers or sandwich, I can't remember which) I could tell she was happy that he entertained her needs. I don't know if this kid knew what he did for her. But I'm glad he did it without the sarcastic undertones that some can engage in. Moving on; the cleanliness. There are surfaces that feel sticky and dirty to the touch. When a business opts to using less cleaning product when wiping a surface or substituting vinegar in a solution bottle without cleaning out the bottle first, sprayed areas can have a residue and feel sticky. And since we're talking about sticky have you seen the floors in here? The tiles have ridges on them which have an appearance like it was formed by crashing waves. The dirt from shoes has collected within the ridges and grime can be seen across the tiled areas of the restaurant. Businesses never think about the grime that hides in plain sight on tiled floors. And my last gripe, frozen french fries. Haven't we come far enough in time to realize that fresh cut is the way to go? Maybe one of these days... read more

I found a finger nail in my cup of Pepsi and I was not to thrilled because I was hoping to enjoy a nice lunch with my older sister and my younger brother. It was the Culver's on Dempster st. I have the photo of proof that there was a finger nail in my cup of Pepsi read more

Culver's - I found a finger nail in my cup of Pepsi - Fast Food Near Me - Mt. Prospect, Illinois

The main purpose of this review is for my burger list creation. The other ? to let you know how good fast food can be. Culver's is tied for the top spot in the land of fast food burgers (and beyond). The other ? Steak n Shake. read more

I love culver.. whenever we travel culver is my first choice but very disappointed witg my recent order .. firstly there was hardly any lettuce in my burger... burger breas was dry , cold n not fresh ... even fries weren't properly done .. onion in burger wasn't fresh too ... this is first time i am disappoint with Culvers Burger quality... culver shd maintain the food quality ... They r my favorite read more

Culver's - Fast Food Near Me - Mt. Prospect, Illinois

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This is a great option for fast food- everything's prepared fresh when you order it, which is part of why this is so good. One of the things that brings me back time and time again is their house brand root beer. I'm not a big root beer fan, I rarely every buy it, but here it's so good that I've never tried anything else. Service is always friendly, they manage the lunchtime crowd pretty well, and it's reasonably convenient to where I work. read more

This place is what fast food should be. I mean. At least in terms of food quality. First off, here's some rules I live by. - never order pizza from a gyros place - never get fries from a chinese buffet get the point? So anyways. The sign says Culver's: Frozen custard and butter burgers. Therefore, you wont' fail if you come here for a burger and dessert. Everything else is at your own risk. I love mushrooms. The mush-swiss is great for me. But FYI: most burgers won't come with lettuce and tomato, onion, pickle, etc. unless specified on the menu. Still, I've never had a problem asking for a couple of sides without extra charge. Their fries are crinkle cut; of these, I'm a fan. Burger wise, it tastes like a burger. Thank God, right?!! But really. It's pretty juicy and has flavor. Doesn't taste like indescribable meaty grit that came out of a freezer. I've had their concrete mixers... and i think these, while never tasting bad, don't necessarily taste great. My bf says they taste like concrete. I don't think they're horrible. But if you wanna go right, do a sundae. We did traditional (cuz why mess with a good thing?). A sundae with hot fudge, banana, and almonds. Perfect combo. Peanuts aren't too exciting for me, so the almonds were nice and thinly sliced in good proportions. We gobbled it all up. I so recommend this if you're looking for cheap eats and you're in the area. The custard is super rich, so make sure you've got access to a nearby bathroom afterwards if you're lactose intolerant. But man, is it worth it!! It's got great flavor and creaminess. The custard seems to hold up well better than ice cream and doesn't turn into soup on you either. It's cheap. It's fast food well cooked with good flavor. But remember. It's still fast food. I got a hair in a concrete mixer once. ewww. But they exchanged it right on spot. P.S. Don't expect awesome service. I mean. Again. Still fast food. read more

I finally found another Culvers and close to home, too. I had their Walleye fish sandwiches during Lent, and they were the best! We had a overcharge at the cashier by accident, and they refunded it cheerfully. But they then went one step farther by giving us both free ice creams for the error! This attention to customer support and their cheerful attitude makes me want to go back often. read more

Lots of parking, great service dining in as well as drive-thru, and excellent food - I've only had the deluxe Butterburgers but they are excellent over Steak 'n Shake (still like them, though) and most of the other burger places. Staff always seem friendly, maybe too much. The frozen custard is always excellent and fattening!!! Too bad there aren't too many more in the Chicagoland area. Fries are quite good, though the onion rings are just okay (I like Portillo's better). read more

Why, why, why did I stop by for a quick bite? Now it's at least a date a month with Culvers. Reasonably priced, deliciously flavorful, and those fluffy fries. Thus far, I've resisted the custards. I dread the coming summer months when I cannot hold my willpower off any longer. Note: stick to the burgers. The chili's OK, and pot roast nothing to write home about. read more

Culver's is yum! Where I come from this isn't fast food. The quality is superb and one can tell the employees take pride in doing things right. Cheese curds are a must and a butter burger that tastes better than homemade. The pot roast dinner is amazing too! Highly recommended! read more

Culver's - Scoopy! - Fast Food Near Me - Mt. Prospect, Illinois

Wow, we were pretty hungry around 9:30 pm one night. We didn't want anything heavy so I checked Yelp and located Culver's with excellent reviews. Boy were we excited when we saw the menu. I settled for some vegetable chili but when I asked what the restaurant was famous for, I had to order more food. The Butterburger come on a bun that is buttered and toasted. Boy oh boy was the burger good! We opted to return another day for the "custard" they are also famous for. Well, we were not disappointed. The ice cream was great. I loved the chocolate mint and Mom thoroughly enjoyed her butter pecan. To top it off, it was buy one pint, get one free. Not to worry, we didn't pig out. We both shared our pints with family. This place was jumping at closing time! The menu is varied - you can't go wrong at Culver's when you want something to eat. read more

How can you go wrong with butter burgers and fried cheese curds? It is a no brainer good place to eat. Typical fast food service, walking up to a counter inside or drive through outside.....but who goes to a place like this for the service. Give me good food quick and I am happy. Frozen custard is a nice change of pace too, and if I am getting really wacky........you can save a cow or two with their great fish options. Overall, great fast food! I love it and don't get to go hear nearly enough. read more

First of all the people serving and taking the orders were all very nice and said hello and thanks for dinning with us upon leaving. The burgers are fresh, fries, pot roast great. You place your order and they bring your order to your table. Ordered double butter burger and this visit, yesterday, dry and over cooked. Not a good ole butter burger. Don't know why for a fresh hamburger didn't make the grade read more

**ON CULVER's CUSTARDS ONLY** I had no idea that they have custard!! I'm from Georgia. I didn't know that custard could be a good thing. Where have I been? Per Wikipedia, "Frozen custard is a cold dessert similar to ice cream, made with eggs in addition to cream and sugar." I ended up getting one scoop of vanilla with heath bar and Andes Mint. It was nice... this was a whole bunch of goodness. I had just finished dinner, so I couldn't believe I had room in this. I was actually full, but ... I couldn't stop eating ths custard. I mean, it's got eggs, right? So ... eggs are good for you? .... (keep repeating that to yourself!) ***** The custards are pretty reasonably priced. If you're female, get one scoop! not two scoops! Even if you're male! It can be pretty rich, so go for one scoop at a time. ;-) They have tons of toppings that you can choose from. Heath bar, kit kat, Andes, Nuts, and the list goes on and on and on.... Give it a shot. BTW, the people working the night we visited (Monday) were friendly. So, good job, Culver's with customer service that night. read more