Went through drive through. Got to the window. Guy tells me to pull up to the garbage can past the window so they can bring my order out to me. Waited 30 mins. Nothing. Luckily there was another person that pulled behind me and I got the guys attention finally. They were very courteous to me about the situation and took care of me. Genuine mistake made and good staff took care of the problem. The food was really good too! Shoutout to the kid with braces working the cash register for being a good employee. He needs a raise! read more

Ate here last Thursday 2020 around 3:00 pm ordered two double meats with cheese extra sauce or mayo what ever there supposed to put on them had no sauce , meat was left over or sat out under the heat lamp who knows cheese was cold did not melt. Fries were as warm as my arm pits n limp. There 1000 island dressing not real dressing it's made with an oil base flavoring . Disappointed I won't come back it's over rated on television commercials all that money spent on decor n television commercials just to give there customers fake cold food there to scared to make food fresh per order I rather wait a little longer and pay a little more for exceptional burger n fries. The operations director needs to do un announced store visits n order food so he experiences what we all do. Stealing money by giving us poor food quality is sad. What's the hurry when it comes to food service read more

I was a little disappointed to not be able to use the coupon that was emailed to me. I ordered a basket, ate my dinner, and went back up to get the free ice cream. I showed the coupon but Jess said I had to buy another basket in order to have the coupon work. I had literally just purchased three meals from her 20 minutes prior and ate inside the store. I wanted to use the coupon before it expired, which was why I came in tonight. I'll try a different location for better service next time. read more

There are no Culver's in Vegas, I really wished it was, but since it's not, I'm willing to travel to the next closest state (Arizona) to get my burger and cheese curds fix. Being from the Midwest they have Culver's and hometown places EVERYWHERE!! And Vegas doesn't really have anything like what I've been craving. So, I go! Always great service, I spent like $30.00 for burgers curds and concrete mixers... DONE! read more

Culver's - Oh yeah - Burgers Near Me - Mesa, Arizona

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I would give 2 stars because to me, this food is at absolute best 2 star food. But I think other people would like it more than me. They absolutely kill their burgers with cheese. Huge amounts of very strong flavored cheese. Cheddar, I believe. Most people like cheese more than me, so they might like it slightly more. I do really love many cheeses, but when they are the only thing I can taste on my burger, calm it down! I couldn't taste anything but cheese. If you removed the burger, it'd taste the same. Also the cheese is cold and the bread is awful. This place recreates those overcooked preformed dense picnic party burgers you had growing up. Except with tons of bright yellow cheese. Tons of it. If they have a grilled cheese sandwich, just order that. Or ask for no cheese on your burger. read more

I've been here several times, my latest visit was my worst experience. Mid-october 2014, Tuesday 6pm. The place was very busy. I ordered two double patty burgers with deluxe toppings to go. When I got home what I saw really disappointed me. The patties were like always, there was one tomato slice a few shreds of lettuce and a few small rings of red onion. What a total rip-off! Once again I find myself heading to Five Guys or Fudds for a decent burger. At least at Fudds if the toppings are messed-up I know who's to blame. read more

The burger that came had nothing to do with what I actually ordered. I was concerned when someone came over to help the seemingly clueless cashier and my fears were confirmed when the burger came. How about actually listening to what the customer is ordering and not just going and making up your own order?!? Don't know that this location will get my business again. read more

Good food, relatively good service. It's always fun to try out there new flavors of the day.

Going to this location is a hit or miss. The food is always good , the service is hit or mess and 50% of the time they forget items. I really love the check in offer and that they honor it in the drive thru. read more

We got concretes: salted Carmel with cashews, and Andes mints with cookie dough. The Carmel was all at the bottom of the cup, but that wasn't a big deal. The service was alright. We decided we prefer Nielson's frozen custard, but Culver's still tasted good. I would choose different paintings to decorate their restaurant, personally. read more

I just went through the line at Culver's! Everything was amazingly delicious but the best part of it was the service, the service was amazing. Especially the young woman at the window Elena. She was so kind and has excellent people skills! Her professional and friendly service made our evening and made us want to go to Culver's even more! Great job to whoever hired her! read more

There food is descent. There customer service is shit. Horrible at best. Took order down and that was about it. Asked for it to go three times and still set it for dine. On top of everything asked for a chocolate chip shake three times and they still fucked it up read more

If I could give a zero star I would!!! I have come here 3 times and each time they mess my order up and I have to drive bak each time. First time they messed it up they sent me a free ice cream on a $50 order. Like wow you must really want my business. Not!! Now tonight again I thought ok I'll try it again since my kids like the chicken well... I drove home they missed half my order again. I work in the food industry and not only is customer service big but getting the orders right and to the right customer!!! I will never eat here again. Also offering a free ice cream isn't really a Im sorry gesture. read more

I was searching for a place that served cheese curds last night and Culvers popped up as being the "highest ranking" place with them. Do NOT go here for the cheese curds!! Especially if you've ever had good ones at San Tan Flats, A&W or even Buffalo Wild Wings. I don't like the breading they put on them here - they tasted more like a bad mozzarella stick than a curd. Not a fan. I did like my burger. Fries were OK - not my favorite and I don't think I'd get them again. My husband's chicken strips were good - just pricey! I also liked how their place is set up. They have an area to order (with a HUGE) menu, and then a separate dining area. It makes it feel more like a sit down restaurant then fast food which is nice. The custard was SO good!! I got the flavor of the day (toffee pecan) and I'd come back just for it again!! Be sure to sign up for their e-mail and text club. I got a BOGO deal and a free scoop of ice cream off their yelp check in offer too! Made it under $18 for the 3 of us. read more

I just recently discovered Culvers (I'm probably behind on this one). I've only been to the greenfield location but I absolutely love this place. I usually get a single deluxe with bacon, and a small ice cream treat instead of a drink. I usually eat health but this place is my "go-to" for my cheat meal. The prices here are a little higher than comparable burger places, but it's quality food and you get what you pay for. The dinning room is nice, it gives you the feel of a sit down restaurant without being too formal. Last thing, the staff is so nice. Love this place read more

Culver's - Real food! Real pic! - Burgers Near Me - Mesa, Arizona

I if you would like a lack luster meal then order the shrimp basket. We only eat here because my husband likes their burgers but I doubt we're going to anymore. read more

Culver's - Burgers Near Me - Mesa, Arizona

An excellent tasting burger that is fresh and not frozen. Their butter burger is what it says buttered up which makes it taste better with red onions, lettuce, tomato, and pickles. The beef is slightly seared so it has almost wonderful charred crispness as well. The rest of the menu is completely Midwestern from cheese fries, fried cheese curds, and huge selection of shakes, frozen yogurt, and ice cream. read more

Absolutely horrible customer service. Every little shit here is so rude, will never return to this location.

Burger was cold by the time we got home. Drive through had 5 of us waiting. We were the waiting the longest but all 5 of us got our food at the same time. Nice to know my food is cold b/c it was sitting on the counter longest. read more

Can't go wrong with the chicken tenders! By far my favorite of all their options. Plus, they have the GOOD root beer and Custard! Nom nom. The peanut butter + Reese's cups concrete mixer is the best! 10/10 read more

Culver's - Yummy yummy! - Burgers Near Me - Mesa, Arizona

I have always had great service here. The food is always good. I love their walleye dinners. Chicken strips are really good. The pub burger is my favorite fast food burger. I have no idea how the reviews are so negative. I have only had good experiences here. Any other fast food places I visit mess up the order or forget things. I have never had that problem here. read more

I went to Culver's in this location and I must say that the food is amazing. The hamburger I had had plenty of flavor and the French fries were hot and crispy. I had to knock off one star because the prices are a tad bit on the high side. read more

Probably the worst burger in phx... Onion rings were unbelievable bad. Will never be back ... not sure how this place has that many customers read more

Yum Yum Yum Yum Yum Yum Yum Yum Yum Yum Yum burger yummy ice cream better because ice cream tasty so you go here to do yes bro eat eat eat yum read more

I have been to this location twice, they have screwed up my order twice! the food is awful & the prices ridiculous!! Fish & chips missus the chips since they neglected to put them in the order, I ordered the cheese dip that was also missing, butter burger & chili for twenty dollars! I will not return! read more

We love the frozen custard. Especially after taking a walk. Feels like a well deserved treat. The staff here is always so friendly.

This is one of the worst places i have ever been too.need to repeat your order a few time then get to the window and they verey rood will never go to this place again read more

There isn't much bang for your buck here, it's actually quite expensive. Nothing great or even out of the ordinary. Service was fine, the whole experience didn't have any wows or woes. Just meh. Like I said, kind of expensive for what they serve though. Could get more/better food for the same price somewhere else. read more

This is by far the best fast food place ever, especially this location! It's clean and the food is really good. The restaurant hires people with special abilities and they do a great job! I love bringing my kids here and saving up the paper tokens for a prize after collecting ten. read more

This location used to be good ... just went tonight to get the flavor of the day which they advertised as "salted double Carmel pecan", but instead was served " double marshmallow Oreo" disgusted with this place on how they deceived us... will not be going back to this location! read more

Boo on your customer service. I waited almost 15 minutes in the drive thru with a number tag on my car. The food was delivered and I drove home. Upon serving my family dinner I discovered the wrong order had been given to me. We all make mistakes. I called the restaurant for conflict resolution they would not help me over the phone and said I needed to bring the food back 10 miles to have it exchanged. No reimbursement was provided but, the female voice said 'yeah, so I am holding your order in my hand' that's great but, it doesn't help me feed my family. Ironically, the bag I was given didn't even have the order correct missing the sides for the meal ordered. Your customer service is sub par and I fed the dry chicken to my dogs and my fish eating family is very hungry. Good luck in your business because you have lost this customer. read more

Food is good, staff is nice. Definitely overpriced though. I think Freddy's is the same concept, but they are much better tasing.

Finally tried Culver's. Never again. So disgusting. The concrete taste exactly like McDonalds. So gross. Even the ketchup was nasty. How do you screw up ketchup? read more

Better than McDonald's and Burger King, but not as good at Five Guys or In-and-Out. I normally just get the regular culver burger, and it's ok. Ingredients seem fresh, but it just doesn't taste as good as the other competitors. The fries are tasty, though. read more

Decent fast food option. Lots of choices plus a variety of sides that you don't find at most fast food restaurants... coleslaw, mashed potatoes, etc. Tables are kept clean. Ice cream treats are yummy. Kid meals are kinda pricey but it does come with a nice dish of ice cream with one add-in. read more

My favorite place when I'm in az. Their food is good quality, the sweet treats are good, and they have CHEESE CURDS!!! So delish! Definitely check this place out! read more

Sounds like many of the other reviewers have never been to a Culver's and were expecting a different restaurant. This place is great! The butter burgers are very flavorful and I would definitely recommend a double burger. Don't forget the cheese curds! Also join their email club for a 2 for 1 value meal. Highly recommend. read more

I guess we had been "built-up" too much for this new restaurant on Greenfield in Mesa. There was TONS of teenage help, but the service was SLOW for as many staff as they had. My son wanted something else after he tried the Pot Roast sandwich, but when he ordered, it was wrong TWICE. I had to go up and find a "Manager" who looked to be at least one year older than the rest to try and straighten it out. It took some time to get it right, but finally they wrapped their heads around it. A LARGE amount of grab-ass was going on between the girls and boys and the young man handling our food kept throwing it in the window and then retrieving it again, just to give it a harder toss to see if he could get the lid of the contained to pop open??? If you don't expect much, you probably won't be disappointed. Very standard fast food and service. The sides on my 2 pc cod dinner were cold and not appealing at all. We didn't get ice cream, but hear that it is good. Maybe next time. read more

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Terrible service. Was given the complete wrong order and it also had a giant hair in it. Girl did not give me a receipt so they did not give me a refund, even though it was a food safety and sanitary issue. Never again! You suck Culvers! read more

The cheese curds here are so good! I like to just get an order of those because they are delicious. I really like the concretes that they have here, they are really good too. The employees are always very nice and greet you when you walk through the door, which is great since you don't get that at most fast food restaurants. read more