Watched the place being built so had hopes of a new addition to the area, well ....Blah, Not a single bus person in our entire visit. I had to clean my own table, watched other folks push a salad lid to the other side of the table. No fry sauce. 2 dispensers empty. Table had dried (dead) flower arrangement, burger edges were burnt. Fries were the best part of the food. read more

See all

Not sure why they stopped mixing concretes all the way through. They also hand the concretes to you dripping with ice cream without a napkin. When they first opened they mixed them through and they would hand you the concrete with a napkin around it. Maybe they think not putting a napkin on it will save them money? But not mixing the shake all the way through. That's just laziness. Neilsons frozen custard in bountiful on 2600s is much better at making concretes. The rest of their food is eh not terrible but nothing amazing. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Bountiful, Utah

Spencer who was working the Friday Night Shift on 09/22 at the drive thru window was easily the friendliest and most patient employee I have ever seen. He knew the drive thru menu, where everything was located and literally guided my wife through her order haha. He was also very fast without being pushy. When we got to the window, he greeted us with jokes and was so pleasant. Food is always great at this location. Whoever runs the show here needs to give Spencer some kudos because WOW. He is an employee every business owner wishes they had. read more

This is one of those reviews I feel bad about but it's the truth. I go here a lot it's near our home and we love the custard and shakes. The food is generally great but their service is just horrible. I'll say they hire the nicest people but they just have no attention to detail. I think I would be under exaggerating to say they give us the wrong order or something is missing 8 out of 10 times. It's actually funny because we just expect the food to be wrong and when it's right we laugh because we lost a fictitious bet we made before order. We thought it was because they were a new location but this has been going on for a very long time now. The best part is when you go in to get whatever they messed up, they review your receipt like your screwing them out of thousands of dollars. It's odd. They have some serious work to do. read more

When we use to take a monthly trip to Lehi, we use to stop by Culver's for lunch. So I am glad to see that they have finally progressed closer to home. This is definitely a place you should have a decent idea of what you want before you get here or else you wind up standing around for a while deciding what you want. This is especially true of getting a sundae. There are so many options. Of course the big winner here is not the fries with your butter burger, nor is it the onion rings, it is the cheese curds. Remember that. CHEESE CURDS! read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Bountiful, Utah

Pretty good hamburger and cheese curds. A bit pricey for a cheeseburger and cheese curds, but a good change from other fast food places. Service was quite incredible. One of the workers was literally running in between cars to take each car their order. A blonde young man. Service was outstanding, with a smile. read more

Having an exhausting day and came for a ice cream pick me up, and was met with a kind worker in the drive thru telling jokes! Made my day better! I wish more places had that kind of customer service! read more

it's culver's, people! it's butterburgers and house-made custard and deep-fried cheese curds and deliciousness! do i need to say more? eat the deep fried cheese curds! eat them! it will make you happy! read more

Ok burgers but not great. Fries and an onion ring small portions. Probably my biggest complaint is 50 cents to add lettuce to a hamburger. Who chargers to put lettuce on a hamburger. I'll will probably eat read more

It was Open House. I thought I'd walk into a typical setting for a fast-food place but I was pleasantly surprised how well the seating areas were spread out to accommodate customers. "Nice, they made use of the space available," that was my first reaction after looking over the seated areas. The fountain drinks area is behind a dividing wall which I personally like. Because it was Open House, the customers were endless, of course. During my observation I noticed how many cashiers/ front employees there were, I thought that having that many employees was either due to lack of proper training with some of the employees, I don't know, but it looked unprofessional in my mind. Other than that, I'm sure I'll be back to test all the items, including their infamous custard. read more

See all

There food is not bad, But there service is not good. They need new management. Making people wait 40+ minutes for food and skipping over people. Seen multiple people leave after waiting a long time and they don't tell you anything. read more

Waited 35 minutes for our food. My boyfriend and I watched every other car after us get their orders. The employee said he would check for us but never came back. Huge waste of time. We missed our movie waiting for this. This place has terrible service, do yourself a favor and go to the McDonald's down the street read more

High quality fast food and excellent service. We love the butter burgers and great custard.

The managed to create a worse burger than In-out. I just ordered a Culver double bacon cheese burger. My description is two liverish angus-tasting beef thin patties, add seasoning salt, add more seasoning salt. Top with american cheese, drag a bacon piece over the top then remove it, now dip it in another tray of salt. There you go! That is what I had for lunch today before I left in disgust. The one star is only for Fries which are crinkle cut and good... probably from a frozen bag. Wife's chicken was ok but salty too. It's just another boring national franchise staffed by minimum wage kids cooking thawed food while waiting for their shift to end. Plus salt. Even the concrete I ordered was full of salt. This place won't be there long. Instead of 4 or 5 great things, you can get a hundred things all poorly done. WHY? Profit over quality is a bad mission statement. read more

Oh my goodness was the food good. The manager took our order and was very nice and I liked that she had positive comments that she seemed to really mean. She seemed to enjoy her job too. This a new Culver's up near where we live and we've been to a Culver's down in Lehi and they were good too. Today I got the artichoke spinach dip grilled chicken on a pretzel bun. Oh my gosh was that good!!! The grilled chicken wasn't over cooked and still juicy. The flavor of this sandwich hit all the right notes and had a party in my mouth Instead of fries I got the cheese curds with marinara sauce, the marinara was cold but otherwise the curds were good. For dessert I got the fudge pecan sunday with vanilla custard. This was great, the fudge was nice and thick and the custard was truly creamy with a nice vanilla flavor. What a combo, the best. This was a nice experience with great food. My hubby was the best company to complete my day here. We will be back read more

Went through their drive up yesterday evening. Found out that in the drive up you no longer get 1 fries sauce with your order of fries. This place is expensive and now they are so chintzy that you have to pay for any fries sauce. Not get the first complementary and pay .25 for more it's pay for any. So inside have they taken away the fries sauce dispenser so that inside you have to pay also??? Oh and they don't tell you on the sign when you order just at the window. Poor customer service. read more

Ordered a cashew Carmel sundae, received the wrong one. Brought another one back and the ice cream was melted and looked like it was just slammed together as an afterthought. Terrible first experience! Last experience!!!! read more

Tried the spicy chicken sandwich tonight. It's got a great spice to it. Done just right with. Good bun and extras. Fries always good here with nice fry sauce. Like the unsweetened ice tea. It's strong but not bitter. Always clean and busy. Had the custard to make a Complete meal. read more

Employees were not wearing mask. It to bad it looks like we won't be back. It was our favorite restaurant.

Food is fine, but be ready to wait 45 minutes for an order they are going to mess up on. don't waste your time here, go to literally any other place!!! read more

Never have I ever been treated as rudely by an employee of a restaurant as I was last night. He was sarcastic, short, and rude. Slammed the number on my car door handle scratching it. Then when we got home, after waiting for 15 min to get our food, discovered half of it was missing. I will not be back. read more

I've been to other Culver's locations that are better than this one... It took a super long time to get our food, and it was just ok in my opinion. The chicken fingers weren't very good but the burgers were decent. The shakes are delicious, but if you're looking for dinner you're better off going somewhere else. read more

Pleasantly surprised. I've been to other locations but this is a new one. Great service. And the burgers were really good; juicy and tender. Fries were pretty good too. Thumbs down for the custard. Not that great. If you want amazing custard, Nielsen's is where it's at. read more

Ordered a grilled chicken. Took about ten minutes to get it. Nothing special. Just a bun, chicken breast lettuce and tomato. Not super flavorful and very dry with no condiments. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Bountiful, Utah

So i deduced to come to culver's at 9:45 pm. They closed, but it said they close at 10. Unacceptable, unnecessary in the utah society. This is unfair! read more

Huge shout out to this location. I had a craving and drove over and was a bit worried when I saw how many other people had the same idea. There were a lot of cars heading into their lot. My worries subsided as the cars moved quickly and the employees handled a combination of drive thru or sending you to a numbered stall to have someone come take your order. I got sent to a stall where I was greeted and had my order taken immediately. All employees were in masks and gloves for safety. They took my order and put a number on my door handle. A few minutes later someone delivered my food and I was off. The food was good as always but this review is really about the staff and how this business changed to meet the challenges of this pandemic. Well done Culver's, well done! read more

Love the food, especially the chicken strips. I want to give a better review but unfortunately, EVERYTIME we go through the drive-thru at the Bountiful location they always forget half of my order. So frustrating to get home and my kids meal isn't in the bag and driving back isnt an option because it's a drive. read more

If you order anything that isn't pre-made, you'll wait...no kidding...nearly an hour for your food. They use the excuse of making the food when you order it. This includes catching the fish for fish and chips and butchering the beef. So, order the soup, which is decent and pre-made. Then, when the teenager who checks you out tries to give you an order number to hang on your car, just say, nope,I ordered the soup because it's pre-made and sit where you are until pimple-boy brings you your order. read more

I wanted to give less than 1 star. Waited about 10 minutes for a concrete with nobody in line in front or behind me. I sat there in the drive thru and watched how one kid made my ice cream while the girls that took my order were sitting by the window giving their back to me, having what it looked like a great conversation and talking to all the other kids around. I kept wondering what was taking so long for them to make 1 Oreo concrete if nobody was in line. I knocked on the window and ask the girl if the concrete that was SITTING right in front of them melting was mine because I saw the kid that made it put it there to be given to me but the girls that took my order and money were too busy mingling with the boys that work there. Finally got my concrete and left the place. This is the first time I've been to this place and it will for sure be the last one. read more

Culver's - Oreo concrete, not a big deal. - Ice Cream & Frozen Yogurt Near Me - Bountiful, Utah

Me and my family decided to stop by to check out their frozen custard. For being my first time, I thought the menu was a little hard to understand as far as what my options were. We had to get out of the drive thru and park for a few minutes to figure out what we should get. We ended up getting the special of the day, Devil's Cake, and a vanilla based sundae with brownie bites and hot fudge. The vanilla was delicious and creamy, the chocolate one (Devil's cake) was very strong, so it wasn't my favorite. I strongly recommend picking vanilla over chocolate, everyone in my family preferred that one too. I also think they could be a little more generous on the toppings. We all agreed that we barely got any brownie bites. It's worth a try but nothing exceptional. read more

I've been coming to this Culver's since it opened about two years ago. Their food is okay. They have gluten free buns which is why I come here- they are packaged, and the bun is served in the package, so it's safer than most other places, although there's still risk for cross-contact with the patties themselves. I've never had any problem with getting a safe meal until today. Today, I ordered a concrete mixer like I normally do- I ordered vanilla with Snickers and Butterfinger. A few bites in, I saw something that looked suspiciously like cookie dough. I pulled it out an examined it- it was definitely cookie dough. I had to throw the whole thing away. Of course, cross contact is a risk when you go anywhere, but cookie dough mixed in with the other toppings (the gluten free toppings, to be specific), seems a little careless. When this happens, it's scary for people like me who are allergic. Thankfully I feel okay, but I will not be coming back here. The workers usually seem to be goofing around in the back and not paying close attention, which is a difficult problem to fix. If you're very sensitive to gluten, I don't recommend coming to this location. read more

The food was delicious, the staff are super friendly and the atmosphere is fun. Was able to use my Pass360 app here and it made the experience even better. read more

As a drive-through, this place rocks. We love their fish and chips. Large and flaky, with crispy, not too thick, batter.

I think the custard here is pretty good. But the burgers are just bland and greasy. And honestly I think this place is just really overpriced. read more

A friend recommended we stop by but because of some negative reviews here my hopes weren't super high. Whaat? This place is awesome. Firstly it was very busy but ran quite orderly and quickly. We were able to order in a decent time, the staff had plenty of patience with us and helped us choose some of their favorite dishes. We ordered the butterburger, fried cheese curds, onion rings, and the sundae of the day maple pecan. We were served after only a short wait. The food was cooked to perfection with the deep fried items having a perfect delicate crunch. The burger was very fresh tasting and melted in my mouth. The sundae was made of frozen custard that had a maple flavor and abundance of very fresh pecans. We ate every single delicious bite. read more

This was our first trip to Culver's. It was great! Burgers and chicken strips were delicious. Chili cheese fries were also good. Man, I loved the custard - so smooth and creamy! I was too full to eat much of it! I like how they had separate recycling bins for plastic waste. I wish we had that in Idaho where we are from. The place was clean and the staff was pleasant. read more

The guy at the drive through window at 9:03 PM on May 4th definitely made the experience so much better. He deserves a raise.

Very slow, food is bland, employees seem lost and confused, maybe they are. Service is terrible, especially when they're busy. But even when this place is somewhat empty it still takes about 20 minutes to get our food. We usually have to go ask about it then they put it together while we stand there. This shouldn't happen. Mashed potatoes and gravy is tasteless, cheese curds taste like seasonings only, the burgers and sandwiches fall apart, everything is hard to eat. The ice cream and shakes are good but not what we go for. We were so happy to see something "different" open in this area but it's really no different. Other Culver's we've been to in other states have good food and great service. This one seems different all around. read more

Horrible manager, forgets orders and get a lot of them wrong.

Probably a 2 1/2 star for the food but parking off to the side and waiting for food all 4 visits is annoying. 3 out of the 4 times they brought me someone else's food and I had to correct them. Spicy chicken sandwich is no different than McDonald's spicy chicken sandwich other that culvers is $5 and McDonald's is a $1. Sides are no different than anywhere else. Burger was tasty. Not going out of my way to eat here just will depend on which side of town I'm on. read more