Well after two weeks and two complaints I finally received a call from the owner. A half hearted apology and didn't offer anything to make up for the poor food quality. I guess the web site which says they will make you satisfied isn't true. Many other culver's along 94, patronize another one. read more

Absolute worst experience ever! We ordered the fish dinner plates it took awhile for one of the team members to finally arrive with it 20 minutes later only to have the tray tossed and literally dropped at our table then just walked off, rude! We paid nearly $40 for overpriced fast food thrown at us. We should have gone to a real full service restaurant with professional service instead. We will never come back after this experience. read more

Culver's is tucked away behind the Lowe's on Jackson Road. I love this place. So a cousin of mine is from Wisconsin and I told her that I loved cheese curds. She asked, "where have you had them from?" Because this was my first time in WI. I replied "Culvers". She said "that's not OK!" We proceeded to a local bar that sported authentic cheese curds haha. Despite my cousin's comments, I still love the fast food goodness of Culvers. The staff uniforms are 60's inspired.. like what you'd wear if you worked an old timey soda fountain. Their custards are thicker and creamier than normal ice cream and their toppings are really good. Service is fast and friendly. Place is really new and the inside is very clean. Sometimes you just need a break and you can't stand to have another Doritos Locos tacos.. sike, I take that back. read more

I have a love/hate relationship with Culvers. The location on Belleville kind of ruined it for the location on Warren for me, as I would have to wait for a long time and hardly ever got the right order. Every time I pass Warren, I have PTSD and keep on going (probably good for my waistline, but i digress). Now that I'm out in Dexter/Scio, and healed enough from the painful memories, I decided to give it a try. REDEMPTION! The place was great and the food was fast, hot and right. Maybe there is a difference in the location; this one is not right off the freeway like Belleville, but down Jackson Rd in front of Lowes. Worth a stop or two when you're in town. read more

It's a Sunday night tradition since the fall: Sunday nights are ice cream nights in our house. For the past two months we've been devoted to Culver's. Probably because I find The Flavor Of The Day to be a fun way to determine what I want based on the flavor. Yeah, I have a very chill life. Besides ice cream, we also have gotten Culver's takeout a few times. While yes, it's fast food, it's also pretty good. I like the plain old cheeseburger, with or without bacon. The others can get really sloppy and I HATE sloppy food. Hate. In addition to the burgers I love their fries (crinkle cut fries are the bomb diggity!) and the cheese curds are to die for. While I can't eat this more than a few times a yer, it's worth it when we do decide on Culver's. There may be a wait and the more food you're getting, the longer that wait is going to be. Some people don't seem to get this and kind if get impatient and will ride up or not move so that the car behind can get to the window. They supposedly make the food to order so it just makes sense that it's going to take longer. The service is less than stellar. Some of the staff are downright dim and ordering can be a real nightmare. Make sure to check the screen and order slowly. I find it helps to say how many items you're ordering to start. Otherwise they sometimes keep assuming you're done. Silly. I also can't stand that they don't understand that if a single driver is in the car and ordering multiple drinks or ice creams, a tray makes sense. Sheesh! I go through every Sunday night and every time they try to hand me three items despite that it's alway just me or me and my exchange student. See above paragraph's comment re: dimness. For ice cream stick to shakes and sundaes or a plain scoop - they are horrible at making concrete mixers and considering how pricey those are, they're NOT worth it. Still, a good burger/fries joint in the neighborhood. read more

Culver's is fine if you are tired of McDs or Taco Bell. But since their opening, I've noticed a steady decline in the quality and service. The location is great, right next to Lowe's. And for a holiday break from shopping its not bad. So go here if you need a different option from fast food, but don't expect much. read more

My friend ordered cheese curds and didnt get them so he asked for cheese curds and they made him pay for them...... Can you believe that? On his birthday too. This stupid restaurant doesnt do anything right. They shouldnt even be called a restaurant. More like stupid food place with dumb workers. Also I still dont have my food. Please don't go here. Lets put this place out of business. read more

This is really a 4.5 star review, but will lean towards 5 because the food was really really good. I had a few things here: chicken tenders (really good), fries ( also really good, which i was surprise by because i usually do not like crinkle cut fries), Double bacon cheese burger (excellent, a better version of a steak n shake burger to me and the butter bun), Onion Rings ( pretty good) and of course i had to have a concrete mixer from there, which was also really good. They to me have a big menu for a fast food place, good and different options. A little pricier than most fast food joints, but way worth the money. read more

I was here a week ago and I just can't stop thinking about my experience. I truly hope this doesn't sound bad, but I used to work for a Culver's and I was the custard queen. So when I ordered my concrete mixer I was so excited to taste it again only to be a little disappointed. My concrete mixer was made with shake mix. And I could tell because the consistency was so runny and thin. I literally just drank my concrete mixer. And that's not what I wanted or what I ordered. I'm just a little upset because my expectations weren't that high, just that my concrete mixer be made with frozen custard. I also ordered a cod sandwich, which was so dry and barely had any tartar sauce on it. Oh well, I guess when you don't work there anymore you can't have high expectations. read more

I can't believe this place doesn't have a review yet on Yelp. So here we go. I learned about Culvers on a road trip out to Chicago, when my family and I decided to go somewhere other than your usual McDonalds. First things first, frozen custard. Need I really say anything more? But wait, I will. I like the frozen custard. I especially like it in a concrete mixer (think of those Blizzards you get at another certain ice cream shop/stand around the area). The concrete mixers will take your flavor of custard (standard vanilla or chocolate) and add two mix-ins. Mine? Oreo and strawberry with vanilla custard. My dad tends to like a sundae at this place, but he's pretty classic with his tastes- strawberry and peanuts. And I mean, WHO doesn't like frozen custard?? I have to say, I've never had a butter burger, which is what this place is known for. So, I can't really talk to you about the merits of this burger. I usually go for the fried chicken- only because it's pretty decent fried chicken. I mean it's nothing special, but when you're having a fried chicken craving (and I sometimes do), and you don't want the chicken in the red and white bucket or actually make it yourself- this place does it in a pinch. The one thing I will caution is the entrance to this place is misleading. The first time I went past there, well...I drove past it. It's located within the Lowe's driveway off of Jackson Rd. read more

Forgot the blue cheese dressing for a chicken bacon blue cheese salad through the drive thru. Called after arriving home, 12 miles away. They said I could come back and pick it up, really!? So, then they said they would mail coupons for a free salad. Never received the coupons. I SO wish we would get chick fil a in the area!!!! read more

Since moving to Michigan for 9 months out of each year...I have gone into Culver's 4 times. Each time is exactly the same. Clear kitchen, clean store, helpful help, and a terrific burger. Seriously wish they had these in Northern California where I am from. These guys could give In-N-Out a run for their money. Enjoy! read more

New job, new places to visit in Ann Arbor and I was super psyched to find out there was a Culver's nearby. Culver's was a guilty pleasure for me when I lived near the one on Newburgh. I could eat there every day, especially their frozen custard. So many different flavors! This store seems to be conservative-lots of chocolate, not as many fruit or pie flavors. IF you've never had the banana cream pie or the coconut pie, you are missing out! The salty, shortbready crust pieces broken into the sweet custard is fabulous! Today, I had to get my standby, which is caramel cashew. It was pretty good, with lots of cashews. Just under 4 dollars for a mini, which is a bit pricey, but it makes a mediocre day a little nicer! read more

Service has gone downhill, drive thru messed up my order and the manager was rude when I went in to get it fixed.

I don't usually eat fast food, and stopped in here because I was running errands at Lowe's and desperately needed food. It was shockingly good. The burger meat tasted well-seasoned, the bun was soft, the fries were good, the blackberry crumble frozen custard was excellent. The servers were also all incredibly friendly. Shockingly good dining experience. read more

My husband and I went to the Culver's on Jackson Road in Ann Arbor this evening for a concrete mixer. The custard was tasteless, watery and grainy. There was a grainy residue on the spoon and a weird, grainy mouth feel. My husband tried to tell the staff but they were not interested in hearing what he had to say. We left and will never go back. read more

Food is amazing! I had a fish sandwich and it was crazy good for being fast food. Not overly oily, crispy, and perfect... Definitely my favorite fast food joint in Michigan and something that I will miss when I move. read more

I have never had a bad burger from this particular Culver's. The triple Butter burger and an order of onion rings are my go to Friday night tasty treat. This is a a fast food place but the burgers are not fast food quality, they're always hot and always delicious. If you like a good greasy burger treat once in a while you can't go wrong with Culver's! read more

Id never been introduced to a Culvers before coming out to Michigan for college. Best "fast food" Ive had. If you havent tried one of the burgers or chicken tenders PLEASE do so. Also the cheese curds are a must. Specifically this location Ive been to more times than I can count and never had a problem with my order, everyone is friendly, and the place is clean. 10/10 would recommend. read more

I like Culver's. The burgers are tasty if a bit greasy. But perhaps that's from the butter they put on the buns. I tried one of the new 4 peppercorn ranch burgers recently and really like the taste. Fries were alright, no complaints. I did appreciate the Diet Root Beer that is on the fountain. It is very good!! read more

I am so happy this Culver's is now open! I drove past it all the time while it was under construction and couldn't wait for its grand opening. I have always loved Culver's as a chain. This particular location is very clean and the service staff is attentive, friendly, and polite. The food is leaps and bounds above other types of "fast food". Butterburgers are their classic entree and are famous for a reason...they are damn good. Don't leave without ordering some custard. They have a different flavor of the day every single day. All of their desserts revolve around the custard which is thick, creamy, and tasty. My personal favorite is the caramel cashew sundae...to die for. read more

Great "fast" food! The burgers and fish are both pretty good (and fresh tasting) and the shakes are exceptional! My rating of 4 stars takes into account that this is a fast food restaurant and in the same category as a Wendy's or McDonalds. read more

My first butter burger experience and it was pretty delicious! I wish the fries were a bit more seasoned but the service here was fantastic - especially when we got a free sample of the custard for the day :) read more

Stopped by to grab a quick lunch during office hours. Glad to know people are so considerate and polite here. Every staff member is welcoming and helpful. It was my first time at Culver's and I'm surprised how the staff remained so calm as I took forever to decide my order. Our food was ready in no time and the chicken was absolutely perfect. Never had such well prepared grilled chicken in any fast food chain restaurants. The sandwich bun was also good quality. I ordered a grilled chicken sandwich, side of small salad, and pumpkin shake. Impressed with the shake as well. Yay! My first fall flavor. The sandwich portion was too big and satisfying. The entire order costs $8 ish. And I couldn't event finish the salad. The shake took me entire afternoon to finish which is because I loved pumpkin flavor so I was intentionally saving it. Haha. I would definitely come to this place again in case of emergency. read more

If I could choose one chain restaurant to survive the coming apocalypse, it would be Culver's. It is hands down my very favorite fast food/fast casual place to eat. (If I lived out west, I might consider saving In-N-Out Burger, but since they won't come to the midwest, screw 'em!). Where to begin? Their burgers are scrumptious- and look as good or better than the pictures of them in signs or advertising. Fries, while kinda old school are always, hot, crisp and fresh. Their other items- salads/fish/etc. are good. The custard is yummy and best of all- they are extremely consistent. No matter where I have gone, I have never had a bad Culver's experience. read more

Stopped by here on my way to Chelsea for a quick burger..saw the drive-thru was crammed so I went in. You are going to wait a bit at Culvers, so know that going in. My burger was one of the Top 5 Burgers I have ever eaten. The searing of the patties is what seperates Culvers from eveyone else. A tremendous effort. Thanks everyone here who made my stop on Friday, February 12 a great decision. read more

The food is really good. Butter burgers are tasty! The staff are unfailingly nice - friendly, helpful, and willing to make sure you get what you want just the way you want it. It's very clean. The music is good. read more

I live 15.9 miles away from the nearest Culver's. I chose to drive past an A&W, a Taco Bell, and a McDonald's to do business with this establishment because of past experiences. Upon arrival, I placed an order for 4 double bacon deluxe meals with one of them being no mayo, no ketchup, and extra mustard. My order was brought to my car within a reasonable amount of time and I proceeded to drive home. Upon arrival at my house I found that my order contained no fries and subsequently learned that my special order burger was completed incorrectly. I then proceeded to call the restaurant to request a refund on the amount billed to my card. I was then told that a refund could not be given unless I returned to the store. At this point I asked to speak with the manager. The phone was laid down and I could hear everything going on in the store. This went on for more than 10min without anyone picking up the receiver to deal with my issue. This is absolutely unacceptable behavior and I will be posting this experience and every social media site I can Google search. read more

As good as fast food gets. Made to order and can beat out many coneys with twice the speed and half the price. I'm a huge fan of the cheese curds. Started in Wisconsin and they are a little bit of an odd concept here but I'm sold on them. Way better then any fries. read more

Visited this past Friday... After spending a few months away, from a post recent "poor" visit. For starters I can't begin to explain how unprofessional your "manager" Jared is, from discussing employees who should have been written up with other employees in front of a whole dining room full of customers to laughing when another employee approaches him about an issue in the dining room. Basically gossip central, upon ordering Jared took my order... Quite decently rude, sarcastic and as if I was a bother. When I asked if I could add cheese curds to my single cheeseburger combo with fries and a small drink he replied with "you need both fries and cheese curds?" Excuses me? Isn't that my choice as a customer. It's unfortunate this location is struggling so bad, makes a bad name for the area franchises... It's all about customer service and with a leader like himself, I can see why the crew is struggling. Two stars for the cleanliness, very up kept drink bar, and to go waiting area. read more

THE SERVICE IS HORRIBLE!! The drive thru guy on the evening of 7/18 at about 10:30 p.m. was such a rude jerk. We will not be back.

Great comfort food and the frozen custard is outstanding. It is very well kept and clean. The staff is very friendly and helpful.

Chose this burger place as a late night option and we were not dissapointed! Good quality burgers! Ice cream sundae with caramel and almonds were super yummy read more

it is not often that you find great staff at a fast food restaurant but this is the place to go to find that everybody is so kind and helpful and the food is always ready right away read more

found dark curly hair in my sandwich and small meat pieces on my other vegetarian burger.