I absolutely love coming to culver smiles. Mia and Andrew in the front, loved the new dentist (although loved previous one) loved assistants, Ashley is my favorite hygienist ever, and the periodontal team this past week. So personal and friendly, sensitive to financial matters and able to work with me. I'm truly grateful I found this place! read more

I was so impressed with the attention to detail, friendly bedside manner and knowledge of Dr.Shen. I'm 65 and never knew until yesterday that I should not be rinsing after brushing, but merely spitting out the toothpaste. Rinsing defeats the purpose of fluoride remaining on your enamel and protecting it. - Kayla gave me a breakdown of the cost (insurance / patient) and she was so friendly and pleasant. In all the years I've been going to the dentist - this was my best ever first office appointment. read more

Came in for an evaluation for a root canal. My general dentist referred me to see an endodontist (root canal specialist) and they took X-rays and told me I needed the root canal. Despite there being no periapical radiolucency (infection) at the root and they didn't perform a vitality test to see if my nerve was reversibly or irreversibly damaged. The endodontist just said if I was cold sensitive then I needed the root canal. I was unsure at the time if this was a clear indicator that I needed to be treated but I trusted him and did it anyway. (He was cold and impersonal and didnt even say bye when he finished.) The dentist that helped make/do my crown was very nice though. I came back today for the cementation of my permanent crown and asked them to check if there was any other work that I should address. I was told that i had "early pre periodontitis" and that they recommended a full mouth deep cleaning and that I needed laser on top of it to help kill the bacteria. Luckily I consulted with my sister who is a dental practitioner and when she reviewed my X-rays , there was very limited to no bone loss present on my X-rays and she could clearly see all the cortical/crestal bone still present. They didn't perform the gum pocket measurements (so how could they know that I had enough clinical attachment loss to warrant a full mouth deep cleaning?) After being "diagnosed" with "early pre periodontitis" (aka... gum disease... which is reversible), I am now skeptical of whether or not my root canal should have even been done. I am disappointed by this but at least the root canal and crown I received were quality. And the front desk people and dentist were still nice. read more

I recently had a root canal and crown done at this office. Dr. Nguyen I really appreciate the great service this team provides. Thank you Aaron, Mia, Andrew Albert ,Chelsey, Munjed, Ashley, and of course Dr. Ibrahim. They are warm welcoming and really give you all the options available to you with zero pressure. I will be a patient here for life! read more

The front desk folks are super friendly and understanding. The contract endodontist does not care about patients. If you have tricare remote or other lower paying insurance, do not come here. I am filing a complaint that he refused care after finding out the insurance while being contracted with United Concordia Active Duty Dental Plan. This was after the front desk already did their due diligence in verifying my insurance. Again props to the front desk (only reason i bumped it up from a 1 star). I needed to get a root canal before my tooth was dead, but his refusal is a delay in care and it's likely too late for me now. I cannot speak on the regular staff dentists as I did not encounter them. read more

Superb dental office! Awesome and friendly staff. Very good experience. Highly recommended.

Be careful your money If you don't have PPO insurance then don't come here. This is very dangerous place, They will lied to you have cavities, but actually you don't. They will told you that your HMO insurance doesn't cover deep cleaning.you must pay $594.20 can give you do deep cleaning ,even you ask can you help me just do basic cleaning today? They will told you "No, you must do deep cleaning first, next time can give you do basic cleaning " Crazy...... This is a business didn't have medical ethics. They only care about how to defraud more money from you and the insurance company. Some dentists sincerely want to show that they are not only out to make money but also genuinely want to help people. But here, money #1 read more

This place is horrible. They are very disorganized. They make you wait forever until somebody actually sees you. This has happened multiple times to me here, but the last time was the last straw. My appointment was at 10 am. I arrive at 9:50. By 10:45 nobody had even touched my mouth yet. They clearly do not value your time. read more

This is the best dental office I've ever been to, out of many. Everyone is super nice, professional, and thoughtful. Dr. Ibrahim is the best dentist I've ever had. He's very clear and direct about treatment options, which is refreshing! He thinks ahead about aftercare and is super thoughtful about patient comfort. I have a big fear of dental work because of recurring issues that other dentists just tried to work through, such as painkiller wearing off quickly, difficulty breathing during dental work due to asthma and a deviated septum, and a jaw that gets sore pretty quickly. They're really on top of their work and I haven't had any of those issues. The office staff are also the best I've seen. It's been a 100% positive over many visits. read more

Typical commercial upsell dentists, not recommended. The staff is unfriendly, rigid, and robotic. They will try to force you to pay for a needless deep cleaning. read more

I'm only giving a 2 star because the front desk workers are very nice as well as my hygienist Ashley. Otherwise I would give this a 0. I've been to this location multiple times and my first impressions was that they value business and making money. Since I haven't been to the dentist in years, they informed me that I had to a deep cleaning which resulted in me paying over $300 after my insurance. They also recommended a laser treatment for my gums to prevent it from receding and to kill any bacteria which was quoted $120. I initially agreed because I lived closed by and I knew I needed treatment. My second visit was only $20 for copay and they also recommended another laser but I declined. 3rd visit they informed me that I had 1 cracked tooth and I need a Porcelain Crown and after my dental insurance I was quoted $649. The dr that diagnosed me stated that it had to be done asap because it could possibly get worse but I decided to not follow through and get a second opinion. In my second opinion, I found out that I actually only need a fill since my previous fills were chipping and I was quoted $130 for 6 fills at a different dentist. I also found out that I have a HUGE cavity which was never informed to me by Culver Smiles. This came as a huge shock because why wasn't I ever informed of my cavity when was getting cleanings every 4 months. Overall this dentistry prioritizes business rather than actual medical health. I thought these negative reviews were just from people who had one bad experience but I honestly agree with most of these reviews. As a medical professional myself I would recommend visiting a dentistry that is honest with their pricing and their care. read more

I was having touble getting an appointment with my "regular" dentist and needed somewhere to go for an in-between cleaning. I found Culver Smiles was in my network and decided to try them out. Inititially I was very impressed with them. The staff was very nice and friendly. Especially Emma at the front desk, Albert, who took my x-rays and Ashley, the Hygienist. I was very impressed with all their advanced technology and felt that they did a very thorough job during the intake process. Based on the diagnosis they gave me (periodontitis) their recommended treatment plan was going to be very costly for me out of pocket. This was overwhelming and discouraging. However, their office manager, Aaron was extremely kind and caring. He could tell I was stressed and was able to work with me to find a solution that fit within my insurance. I really appreciate his efforts in taking the time to find alternative options for me and giving me an overall positive experience. Most importantly I got the cleaning and treatment done that I needed! read more

Excellent work; Ashley is a great hygienist. Convenient parking. Helpful assistance the entire visit. Everything you want from a dentist and then some! read more

The front office team is super friendly and welcoming. I had some emergency work, they were able to accommodate right away. I got to see Dr. George Ibrahim. He explained the problem and solution step by step. Overall, I had a very positive experience. I will be going back to him to finish the job. read more

Tried to make this my primary dentist since moving to a new area but the first visit ended up being my last. I felt this dental office was trying to squeeze every dollar they could from me and my PPO insurance. They even acted like I had an appt for a second visit within the same week, and even after i cancelled the appt online, they still sent me an after visit summary. They made it seem like i had more work done just so they can charge my insurance for a service i didn't even render. Do not recommend them at all. They are greedy and unethical. read more

Not only is this a hidden gem! The staff is amazing and very friendly! I recommend this office to all my friends and family!

This dentist clinic not only have they helped me improve my dental health. But they have also helped me financially offering a good payment plan. Everyone is so nice and supportive. I got amazing care here! read more

This place is extremely shady. I went here for an emergency filling when one of my fell out. While waiting there multiple people came in to pick grind guards, which seemed odd to me. When they finally saw me, I made it clear I didn't want an exam or cleaning, just the emergency filling. They took X-rays, which I agreed to pay out of pocket for. While waiting, the walls are lined with pictures of bad teeth to scare you into wanting treatment. A dentist saw me and ,within 30 seconds, told me I needed excessive cleanings, grinding guards, and other treatments. I declined EVERYTHING but the fillin,g and was clear that I had a normal dentist and didn't want anything but the filling done. They continued to try to upsell me treatments before finally finishing my filling. 2 months later, my normal dentist office informed me that my insurance is used up because I had an exam at Culver Smiles. I cannot reiterate how much I stated that I only wanted a filling, no exam, cleaning, or other treatments. I now cannot see my regular dentist because this place charged my insurance for a service I declined and did not receive. They just want to take money from you, go somewhere else. read more

Going to this clinic was a waste of my time. First visit I did x-rays and dentist checked my teeth, she recommended a deep cleaning, but left it up to me to decide if I wanted to do a deep cleaning or regular cleaning, office associate helped me schedule another appointment for cleaning since hygienist was not available, and confirmed the same thing, dentist recommends a deep cleaning but it's ok if I decide to do regular cleaning, a month later I show up to my appointment, I met with a hygienist who wanted to force me to do a deep cleaning and refused to a regular cleaning! Not OK read more

I would give the customer service in this office a zero if it was an option. My daughter came in for routine cleaning, which was performed, but they didn't properly communicate that they're still setting themselves up with some insurance providers, so she got a claim for over $1000, which, in the end, didn't need to be paid. During her visit, my daughter was told that her wisdom teeth need to be removed, and she was scheduled an appointment with an oral surgeon for 7am. The office confirmed the appointment a few days before with a phone call, an email, and a text message. When we showed-up for the appointment, no one was there (the office opens at 8am). We waited for an hour until someone showed-up and were told that they left my daughter a message over the Labor Day holiday that the surgeon cannot make it. In fact, no one called her, and their patient portal showed the appointment as confirmed. To add insult to injury, the front office claimed that they didn't want to cancel the appointment because they wanted to talk to us. Again, the appointment was for 7am and the office opens at 8am, so they knowingly made us wait outside for an hour. None of this adds-up, so I don't trust them anymore and will look for a different dental office. read more