This was my first time ever having food catered, and it was for my babyshower. Ordering was straightforward Dave was helpful with any questions I had. The day of my shower the food delivered, set up and the staff left without saying anything. We thought everything was fine, the food was delicious, people ate and then the food ran out. It was my babyshower, I was being pulled a million directions so I didn't really have time to assess the situation. I was embarrassed when some of my guest that came a bit later didn't get to eat. We also had trouble with the coffee machine provided with our package. There were no directions or turn on button, we ended up calling to find out how it worked. No-one got to drink coffee bc it didn't have enough time to heat up. We didn't mention anything about the food because again this was our first time and just assumed that was the way it was. The shower was over and then came the complaints about the food & it not being enough for our party from those who have catered before. I was mortified.. completely embarrassed I decided to call Dave to find out if maybe I placed the order wrong. Turns out I didn't, He confirmed I should have had extra trays of food in the oven. I called the venue to confirm...sure enough, the 4 trays of food were still in the oven..wasted food we paid alot of money for. His staff failed to tell anyone from our party about the trays in the oven. He asked his staff who they spoke with and they described a black lady and a gentleman, however, no-one present at the time of drop off was black that was on the party/venue side. It was at an American legion so maybe they approached someone at the bar? Don't know... Dave was very apologetic and sorry that whoever his staff told didn't relay the message to us... it felt to me he was basically saying it was our fault?... He said there was nothing he could do but offer me a discount if we planned on using his services again. Which although the food was delicious we will not. HOW is this fair? I just don't understand why they wouldn't ask who was in charge of the party to let them know not only about the trays but the coffee machine. 4 trays of food LOST & family that spent alot of money to shower me with gifts didn't even have enough food. It honestly makes me sick to think about, so upset I haven't been able to sleep and I've cried alot. Granted I'm pregnant but I don't think I'm overreacting am I? Not only did we spend alot of money but it's the fact that the food went to waste and people didn't have enough food that bothers me. So embarrassing. I'm not a very confrontational person so I didn't argue or demand for part of my money back, like my family suggested. After much deliberating, I thought a review might help someone else. SO If you are new to placing a catering order for the first time just know that for 60 people there should be 2 trays of each item ordered and always check the ovens if you run out. Hope this post helps you.
Cory read more