We went in to see how the new ownership was. Excellent customer service. Our babies had zero…read moreanxiety. They have a puppy gate after you come in so nobody accidentally breaks free! When we picked them up one was in a kennel the other was just hanging out with the owner! They came home smelling fresh and clean and happy as could be! Prices are crazy reasonable! Everywhere we went was charging almost double what we paid here. Bring your babies and leave your worries behind.

I tried to get my 2 1/2 year old Toy Poodle into Petco but they were booked for two weeks. This…read morewas Nahla's first time at Furry Friends. The lady that answered the phone was super nice. I informed them that she didn't like her face to be touched and her feet and I knew she would be a challenge for them. Other groomers gave up on Nahla and left her face half cut before. When I went back to pick her up, she looked AMAZING. I couldn't believe how successful they were. Her cut was a classic Toy Poodle cut as requested. I also wanted her feet cut down and they did such a great job with her. I know she wasn't the easiest client but hopefully that changes over time. Special thanks to the groomer (wish I could tip more) for all your patience and care for a difficult new client. Support your local small business.

I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

This service was last July, 2024. The service was extremely pricy and not very good. My usual…read moregroomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur).

So happy & very grateful for Jacob & Kontota Mobile Grooming. We are new to TX & needed to find new…read moreeverything. We have a senior mini schnauzer who has hearing deficits & is a very loving but Omega personality. For months, we searched for a groomer here but were denied (unfamiliar senior dog w/ special needs, sign me up!). We ended up having to go back to his original groomer whenever we visited friends. It seems a good groomer is hard to find & are in high demand. Then someone mentioned looking for a mobile groomer so I could be around if he needed reassurance while processing yet another new situation. Dexter was picked up after the holidays from a new boarder & definitely traumatized & very dirty. Long story short, Kontota returned our call promptly & scheduled our guy for the next day. Jacob showed up on time, listened thoroughly & despite the cold, made our guy feel as comfortable & safe as possible (btw, you cannot stay in the van but it was a nice thought my friend had). In the end Jacob went above & beyond & worked so hard. No mats & my boy is so much happier & showed up at our door to run around the house to play. What magic does this young man possess to take an older deaf traumatized dog & deliver a renewed wagging pup scampering again? Completely worth every penny & he is very happy to have Dexter as a repeat client. Our little old man is going to settle in just fine. Thank you Jacob!

If I could give them a negative five rating, I would do that. It was a disaster from start to…read morefinish. I filled out the paperwork but not even sure they read it. I had requested a 3/31/26 appt and they changed it to 3/30. Why ask when you aren't going to allow the requested date? I also told them my dog was large, weighed 63 lbs and was an 11 yr old Golden Doodle. They also said Natalie would be my groomer. Then the morning of the 30th, they texted me and said my groomer would be Kaitlyn. She arrived on time but they set her and my dog up for failure because in the van was a grooming table that was small and apparently very wobbly. When I saw the table, I should've just said no thanks but I thought I would give them a try because of their high ratings and reviews. Kaitlyn called me about 5 minutes later and said it wasn't going to work because my dog was so scared being with someone she didn't know, she was shaking all over and the table was too wobbly. She said maybe I should consider rescheduling the appt. I said no, I would come and get her. They not only traumatized my dog but they also injured her. When she lays down, she can no longer get up on her own. It was a total disastrous experience; certainly not the smooth, wonderful experience I was lead to believe. I would never ever use them again and I wouldn't want any other beloved dog to experience the trauma my dog went through. Laura Baumann

Melinda is so kind and did a fantastic job on my anxious old man of a mini Aussie, Penn. Super…read morehappy with the results!

I've been coming here for over 2 years with my 3 huskies. The care these groomers have my dogs and…read morehow great their groom is, is why I keep bringing them back and recommend them! This place is the best and the staff is why!

Amazing! My Charlie is so soft, fluffy, and happy!! He smells so good too! Great job and I would…read morerecommend!!

Very small service area. Not the least bit flexible. No questions asked, just a very quick…read morerejection.

They always take such good care of my fur baby! Kobe has been going to them his whole life and he…read moreloves the pamper treatment he gets! We even moved an hour away from Denton and still come here to get him groomed by this amazing team!!

Always a great experience! Miley recently went blind, and she still felt safe and loved at Beaus!read more

Amazing people and excellent work on my puppy. I Wii definitely use them again. .................read more

Always does the best job and my cats like Brandy -- as much as my cats can "like" someone grooming…read morethem! lol

Sally is a 45lb. black Australian labradoodle. Brian grooms her about every 7 weeks and does an…read moreoutstanding job. She always looks happy and beautiful. They like each other too! Adaline at the front desk is so cheerful and efficient and loves to greet Sally with joy and kindness. A very great place for our Sally!

This grooming incident happened August 2025. This is how my poor puppy still looks as of today.read more

Best dog boarding in Frisco and plano. The only place we will board my dog Howie.convenient and…read morevery caring.

Super professional, experienced and loving. Britney and Ashleigh always takes good care of my 3…read morebabies. Thank you so much.