Recently I needed to downsize my storage because the rent keeps going up…read more Jose helped me out and he is amazing! I was able to sign a new lease and I'm very happy!

This facility needs to be investigated. I have been paying…read morefor two storage units that were supposed to be "temperature controlled ". It took two years to get the temperature below 95 degrees during the summertime. Management not helpful at all. Last week rats /mice have been eating the furniture in my unit. Today, the lights in halls to unit will not stay on. No flashlights or back up lighting . No help from management. No phone numbers given to me by management for help at a corporate level. This place has a rating of F . Was infested with Chinese dragon bugs. Fed x trucks block facility entrance and you have to wait for them to unload. I have yet to get reimbursed for any of these issues. Stand clear of this place. No one has any power to help. I will be speaking with the courthouse due to bait & switch, raising my rent by $100 without notice. Rats, no lighting, poor air quality, lack of temperature controlled units. I'll be back to report daily. It is a hazard not to have lighting in the common area . Totally disgusted with this facility and the lack of manage or assistance. They take your money & it's just too bad. This is robbery!!!!!! Update: Even the response here is computer generated. "Emily " says to call the number 718-748-4499, the very people that have been of no use in correcting any issues. Very very weak management. Although most employees have management in their titles.

I give Drennan movers a 1 they are horrible they kept my furniture in storage for 3 to 4 month my…read morefurniture was damaged they sent 2 movers to Florida to move it they didn't know what they were doing put my dresser on the floor I had to tell him we're are the legs scratches all over my furniture my glass curios 5 glass shelves broke cost me 458.00 dollars the damage to my furniture cost me 1700.00 Bill From Staten Island tolsld me I didn't need other insurance clearly he is working for his company and I did take out extra insurance they gave me 177.00 which covered nothing my Precious moments broke had to glue whatever pieces I could boxes crushed a in of all my holiday bowls all broken and I tell you I packed everything in boxe with bubble wrap and pillows I bought in Kohls they were solid my daughter and I had to help them put the beds together and mattress because one mover was handicapped and old if you talk to Bill from Drennan mover in SI he has a silver tongue and he'll sell you the Brooklyn zBridge be very weary. Of him I do not recommend them and Wheaton movers is there main company they moved me to Port StLucie shame on them 10.000 dollar move and it cost me 2.100 dollars to fix and replace and they don't care again I say be weary

The guys who came to help me move were great! I had some furniture I needed to remove from my…read moreapartment and move into a storage unit. They were in and out within under 2 hours. Roy and Michael were super polite and helpful. The guy we spoke to on the phone understood the urgency of the move and was able to help us out. I would highly recommend this company to anyone who needs to move.

Israel was so helpful in helping me choose a unit to suit my needs. Thank you for making the…read moreexperience simple and quick!

Rates double after 4 months! Started at $53 a month. Now it's $98 a month. How is this good…read morebusiness?

The South Shore Stop and Stor is a clean and well-run operation. Being able to drive my car inside…read morethe huge building is a great convenience. They call the location "south shore", but more precisely I'd call it mid-Island, and as such is very convenient to the North Shore. I wish they had later hours -- their "late day" is 8 pm, which to me is not really late at all.

Had a great experience there, the staff is very nice and helpful. Talk about clean! You can't go…read moreback to other storage companies after seeing Stop & Stor just because of the cleanliness alone. It is immaculate. Very pleased with them.

Very friendly! Pick up the phone right away. I used their service twice. Both times excellent,…read morethey were available next day. I believe the owner is Paul, I like that he picked up the phone if other personnel were not available, shows that he cares for his business. The personnel members he has there are great, very friendly and immediately follow-up regarding any concerns or questions you may have. I will definitely use them again, I just wish they were out in Jersey too :/.

Economy Container put a lien on our property after claiming overtonage. Please be forewarnedread more

The manager there, Shenice, is so helpful and friendly…read more I've had a unit there for many years and although I seldom go there. She always remembers me and makes me feel taken care of. Doing her best to make sure I feel special and am a satisfied customer . She is a real credit to the company . The storage faicility is clean, well taken care of and safe. I can not recomend public storage more with Shenice managing the property so beautifully.

What an ordeal getting bar equipment stored here. Had only a few hours to get the move done ! Had…read moreto wait 40 minutes in a cue to get into the loading area. Waited forever to get a few dollies! Then an inpatient Eastern European dude forcing the elevator doors closed...you got it DISABLED IT! Now we needed to roll seven loads all the way to the other end of the facility then down to C level and then roll it all the way to the east side of the facility to our room!! Three hours of maneuvering needing to be done by 5PM. A "perfect" end to an exhausting ordeal .

Expected NYC customer service. Fair prices, clean bathrooms! I can't remember any staff members'…read morename but they're all professional and have a good time working.

I've stored at this facility for approximately 6 years and have had a few run ins with staff and…read moremanagement. Their manager Richard is extremely and condescending and disgustingly rude. And despite this COVID lockdown he did not fail to be completely disappointing , as per the norm, and literally laughed at my situation while comparing himself to God. I hope to resolve present storage issues soon and remove my belongings...

After being a repeat customer of several moves I was extremely disappointed with my recent…read moreexperience. I spoke to Carmine on the phone and explained everything we were moving and the type of house I had with the stairs and he gave me a price. The day of my move Victor and his crew Showed up to my home, I walked the house with Victor and showed him everything that they were moving. The only two things that I had not mentioned to Carmine were a single twin mattress and a single full mattress (no furniture with those sets just mattresses) which other than the extra mattress pads it should have added several minutes to the move. I saw a change in Victors personality and I didn't underStand why because I was very nice and explained I was going to buy them lunch. My husband who had been making numerous trips to the new house with loose personally belongings comes in and I hear Victor downstairs instantly telling my husband this wasn't going to be a 4 hour job because I have him taking out garbage. Me hearing this, I'm completely surprised so I approached the situation and told him I never asked you to take out any garbage at which point his disrespectful attitude came in and he was arguing with me. Wish I could say the move got better, but his attitude was horrendous. The whole entire time being passive aggressive pounding up my stairs to which my 13-year-old daughter asked me what his problem was. When we got to the new house, his attitude didn't change either and got into an argument and was disrespectful to a family member and said she should have respect for the movers and get out of his way. She was accidentally in the past, but he could've easily went around her and he didn't have to be a nasty individual. But it was when I spoke to my neighbor that all the pieces of the puzzle came together because she told me that they were outside complaining how the office understaffed for this job and I'm not saying they didn't record because they did but I had the wool pulled over my eyes because the office understaff then and then hit me with a $400 overage at the end of the move. The movers left all my boxes in the living room , they didn't put my bedroom set together, so I ended up sleeping on the floor and all this aggravation and having to pay 400 more. Well, I'm gonna say is if you decide to use Verrazano movers make sure you have them come to your home and give you an estimate because they will wholeheartedly pull the wool over your eyes and financially take advantage of you. They've lost a customer and I will no longer recommend them to anyone.

I am moving in August and I called to get a in home estimate. They gave me an appointment for June…read more27 between 5:30 and 6:00 and they never showed up. I called them and they said oh can we change your appointment to Friday. Well I stayed home waiting for them and they never showed up why would I trust that they would be at my house to move me the day I have to move. I surely wouldn't recommend them because they were very unprofessional.