Ashley, is great to work with, made my move in seamless!! Thank you Ashley... highly recommendread more

I tried to access my storage unit, there is a padlock on it. Have called the property manager twice…read morewithout a response. One day later I received a call from the property and apparently they had neglected to remove a lock from the unit. An innocent mistake the, while I wish it could have been resolved yesterday, they individual on the phone was ultimately helpful and gracious.

After requesting info from several storage companies to see their facilities, Steve (Owner) @ Smart…read moreSelf Storage responded in a timely manner with no BS info about both intro and regular rental rates. See above. I was impressed with the cleanliness, quality and the security of this facility. Steve's straightforward service included showing me a 10' x 10' unit and made sure that I was clear on how I access the property & my unit. There is a secure access restroom that is open 6 AM till 11PM. No, I am not Steve's brother-in-law.

I recently had the good fortune to discover Smart Self Storage in Macedonia…read more I'm moving here from out-of -state and spent a day scouting storage facilities to prep for the move. Many places are a bit run down or operated by large corporate chains. My experience with the bigger chains is frequent and unpredictable rate increases. Then someone recommended Smart Storage which had just opened about a month ago. AMAZING! The place is brand new, really well designed, and I appreciate that access is NOT 24/7. Currently access is 6AM -11PM. I never loved the idea of people rooting around at all hours of the night. The units are immaculate and it appears that all of the infrastructure, cameras, and access doors are the latest tech. The best part of the entire experience is the owner Steve. This is a family owned and operated business. What a difference from dealing with an anonymous corporation. Steve helped me figure out the right storage solution for my needs and made the entire experience a joy. I look forward to coming here. For the record I am not being compensated in any way for this review. After 30 years of renting various units I will say this is the best I have come across. Check it out for yourself!

Plenty of safe space to keep my stuff. Great service when you call, pretty decent deals with a…read morecouple free months when signing up and the entrance is easy to get in and out. Thanks for keeping the facility maintained with landscaping. Quality business and respectful clients.

We had a SUPER last minute need for local storage for one of my cousins attending Cleveland State…read more She had a housing/roommate issue (yuck) that led her with a truckload of items and a plane ticket leaving TOMORROW to escape the drama. I was in charge of organizing the logistics. Which, by the way, is my least favorite thing to do in a time crunch. I've had horrible storage facility experiences in the past but was impressed by my experience with this facility. The main item being, I didn't even need to interact with anyone to get this handled. We already had enough going on, so this convenience was VERY appreciated. After a quick yelp search, Buckeye State Storage popped up. I noticed they were literally minutes from Cleveland State which was super convenient for my cousin. I immediately went onto their website and reserved their move-in special, a 10x10 for $99. I instantly received a gate code, room #, and my cousin already had her own lock from the past that she held onto. She dropped her stuff off 20 minutes later. That was easy!

We just used Aaron and his team for an extremely large move. Originally scheduled for 2 weeks of…read morepacking and moving time, the move is complete after 1 week. Aaron was extremely helpful and attentive throughout our planning, and Brian and his crew of guys were amazingly efficient during the hardest parts of this move. Considerate, professional, polite, caring - we couldn't have asked for anything better. Highly recommend Zippy Shell Cleveland for any moving project, and will use them again!

If I could I would give them negative stars! Moving to another state and using zippyshell to help…read morewas the worst decision ever! They are not reliable, we scheduled long time ahead to delivery the container with our stuff. We supposed to be contacted by the driver but never received any call. So we called zippyshell. After 50 min on hold no clear answer when our thing will be delivered and when asking more questions they just hang up. This was happening 2days in a row and then they just did not pick the phone at all!!! I contacted them on email- no answer. Also as I google this company realized we are not the only people that are going thru this. Try to avoid this company as much as you can.

1st class storage location- u will love it…read more No matter what you've got, they can store it

Excellent facility. Very Nice folks. We've rented at other facilities and in other states. This is…read morethe best. I'm sure it won't be the cheapest if you're price shopping. Sometimes, you get what you pay for. Some great amenities, plus clean, very secure and a good location for us. I always feel safe entering and leaving the facility too. I highly recommend this business : )

Wanted to store my convertible for the winter. Had a spot(new spot never used before against a…read morewall) reserved and a price quoted. After a few weeks and waiting for a RV to park for the winter. Went in and met with Brad the GM of the Storage Zone. Had all the paper work in place and ready to sign. Originally quoted before hand $100 a month. Was asked when ready to sign up if anyone quoted me? Told the GM he did and said $100 he quoted. He told me he would never would of quoted me that price that he needed to get $145 a month. I refused and walked out. Found another heated place and no issues with new place. Be careful and make sure you get signed paper work when your first agree on rental price. Brad might change his mind when you go back to sign up

To help make things a little easier on us, Northcoast moved us on three separate days. The first…read moreday relocated my son to his new apartment. A few weeks later, we moved the belongings from our basement into the new home. Finally, a few weeks after that, the remainder of our belongings were moved. The Good All of the movers were extremely careful and courteous. We were very pleased with the personnel on all of the moves. Additionally, I requested that no "rookies" be assigned to our moves and I was happy that all experienced personnel were assigned. This is the overwhelming strength of Northcoast and should be the primary reason for using them. I would have no problem recommending them or using them again. The Iffy There were two issues that are worth mentioning. First, they tried to hook up the gas line to the dryer without the appropriate connections. Finally, realizing something was amiss, they informed me that they were unable to do it. Good thing. Second, we were unable to unpack all of the wardrobe cartons on the day of the final move. No problem they assured us. We will charge you for them now, you can keep them for however long you need them, and then call us to pick them up and we will reimburse you for the ones you turn in. What they fail to tell you is that they will only reimburse you for half of what they charge you originally. Allegedly because "some customers insist on having new wardrobes and we can't use them on every job." What a crock! Although there were several new wardrobes on our job, most of them had been used prior...one even had UHaul printed on the side rather than the company logo.

The salesman came to the house to give us a quote. We were concerned about our glass top dining…read moreroom table. It was agreed that it would be disassembled for the move. We also told him we would take the $10,000 of insurance for $100...a no brainer as I said to him. The movers called him the day of the move, and he stuck cardboard between the glass. They moved it without disassembling it and damaged it. I filed a claim only to be told I did not have insurance. Turned out I did not realize it was not included in my quote...yes, my fault but the salesman apparently did not own up to his error. They should have disassembled the table as agreed. Had they taken time to look at it, they would have found that it was easy to do so. The table was worth well over $2,000. The offered me $120 and agreed to come up to $200. Not good business and I do not recommend them!

To the lady in Mentor... I'm sorry for that experience you had with Self Storage Depot. I have…read moreworked here for the last 7 years and I love my job. Sometimes things change for good reason. I can give you my word I love every customer I have and work very hard to make everyone comfortable with their choices. If you ever need storage in the further maybe you will give us another chance! :)

No stars really! I was forced to click at least one. This used to be a decent facility. The…read moreplace has gone down within the last few years due to a change in the management. They do not have any integrity. The management, I think his name is Robert (he even lied about that), will lie to you without hesitation. I have experienced everything from being told that I did not pay my rent when I have never missed a payment in all the years I have rented from them. Then, they increased my rent without giving me 30 days notice and lied about sending out a notice. I never had trouble receiving my receipts so how is it I did not receive this so-called notice? DO NOT LEASE FROM THIS PLACE!!!!

When I asked Kelvin to move a Hamilton studio upright piano from Elyria to Euclid, Ohio ( a 30-mile…read moretrip) he gave me a very reasonable $350 quote. I hesitated a bit, thinking that maybe they would not have enough movers, so he then said he would be sure to have 4 men, but requested $400. That was still very reasonable, much less than other movers I called. He arrived a week later with the truck, 3 other men, many straps to keep the piano stable in the truck. What amazed me was that he then proceeded to wrap my 60-year old piano in plastic, further protecting it from damage. The men were super polite, and they made the transport within an hour, moving into my friend's home flawlessly. I highly recommend this outstanding team! Just one more item: I did prepare a written contract with the agreed-upon quote and delivery address. Kelvin gladly signed it, keeping his copy and returning mine. This gave me peace of mind that I might not have had otherwise when hiring someone I did not know. One other customer mentioned that she texted his quote to him to confirm the amount, so that is perhaps an easier method for confirming the price. Recommendation by Zandra Richardson, Elyria, Ohio

Great communication throughout the entire process. Arrived on time. Worked very hard, great service…read moreand value. Would definitely hire again.