Plenty of safe space to keep my stuff. Great service when you call, pretty decent deals with a…read morecouple free months when signing up and the entrance is easy to get in and out. Thanks for keeping the facility maintained with landscaping. Quality business and respectful clients.

We had a SUPER last minute need for local storage for one of my cousins attending Cleveland State…read more She had a housing/roommate issue (yuck) that led her with a truckload of items and a plane ticket leaving TOMORROW to escape the drama. I was in charge of organizing the logistics. Which, by the way, is my least favorite thing to do in a time crunch. I've had horrible storage facility experiences in the past but was impressed by my experience with this facility. The main item being, I didn't even need to interact with anyone to get this handled. We already had enough going on, so this convenience was VERY appreciated. After a quick yelp search, Buckeye State Storage popped up. I noticed they were literally minutes from Cleveland State which was super convenient for my cousin. I immediately went onto their website and reserved their move-in special, a 10x10 for $99. I instantly received a gate code, room #, and my cousin already had her own lock from the past that she held onto. She dropped her stuff off 20 minutes later. That was easy!

I will start out by saying in my years of experience with UHaul in general, which has only been…read moremaybe a dozen and a half times in twenty five or so years, I don't think I've EVER, EVER, had a smooth customer experience - EXEPT for ONE time when they had a location on Broadway Avenue in Bedford, which is gone now, and that was only because I happened to deal with the actual store manager that day. He was great and very helpful, as was the guy working with him that day. This was probably ten years ago at least though. Maybe more. I had a hitch put on my Outback and it was great. EVERY other time was simply to have a propane tank filled up, and I'm NOT kidding, it was never smooth. 100% of the time, and I'll say it again, ONE HUNDRED PERCENT of the time, there are employees working who don't care or are simply overwhelmed with tasks. I have waited literally forty minutes just IN LINE to tell someone I'd like a tank filled because they have ten people in line waiting to be taken care of and the one or "maybe" two employees on duty, work with ZERO sense of urgency. So, I've personally come to the conclusion that they are most likely understaffed and overworked which leads to apathy, and I know in a lot of cases that's just it. Most of the people working there are good people but are working their butts off. Anyhow, I called this location today with just a question, a simple question that would have taken literally fifteen seconds to answer, but when I called a woman answered and asked if I could hold - and I said "Yes", and then I was waiting for fifteen minutes with the same, recorded message on loop every twenty seconds. I just hung up. UHaul is famous for their horrible customer service, in my opinion. How about, you know, STAFF ENOUGH PEOPLE to have a functioning business? I know, novel idea, but hell, it could help your bottom line.

Very friendly and professional Quick service and patient…read more I would come back again With all the moving the lady took time to talk and enjoy my kids tgey loved her

Love Ace. What more can I say about Storage than my Furniture isn't warped. All good, I highly…read morerecommend!!!

From the owner: Ace Storage is a leading Cleveland-area provider of clean, safe, and affordable self storage units…read more Locally owned and operated, we are committed to being the most convenient, secure and professional self storage solution in the Willoughby, Ohio area. Our storage units provide free 24-hour access, resident on-site managers, and drive-up for easy access to each unit. We can also store your boat, trailer or RV. Contact us today!

They were on time and very careful with my furniture. I was quoted on 2 men and 3 were sent…read more Still within my budget.

Damaged my bed frame! Just dropped boxes off in no reasonable way! Did not treat my belongings…read morewith any respect or care!

This is a fantastic place to store your possessions. First of all, it is very secure. There's a…read morepersonal assigned code to allow you into the storage facility. Then, you have your own lock for your storage unit. The units are extremely clean and some of them are temperature controlled, so you might want to check that out. The agent who helped me set up my storage unit, C. Wilson was top notch. He was very pleasant and explained things very well. He made the process go very smoothly. This is a great place to store your goods. It's safe, secure and clean.

The place is clean and appears well-run on site. BUT. You get a storage space and (if you are…read morenaive and unsuspecting like me) they raise the cost to 125% of what you were paying. I.e. I was paying $199/month and 5 months into my deal with them...They raised it to $247/month. After taxes and mandatory insurance, $280/month. Up from $228 total. When I called to ask about it, they informed me this happens every 6 months. Standard. That is RIDICULOUS and predatory, in my opinion. I'm getting out. And do not recommend.

I've waited multiple days for a response & crickets Not…read morecool if they want my business

We have been calling for two weeks for information about storage...moving from out of state. Never…read moreany answer and voicemail is always full.

Extremely unprofessional no one is ever there to pay the bill in cash and they have dogsread more

From the owner: SecurCare Self Storage offers convenient and affordable self storage units in South Euclid. Whether…read moreyou're looking for easily accessible drive-up storage units, indoor climate controlled units, or an outdoor uncovered parking space, you'll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with SecurCare Self Storage and see why our units are ideal to suit your storage needs. Visit us at 4349 Monticello Blvd today to rent your space. SecurCare Self Storage is an NSA Storage brand and facility.

on time, very pleasant and very thorough. Both men were very friendly and polite. Had old…read morerefrigerator out and new one in within 20 minutes. Respectful and responsible. Good, grateful

Good communication with time of delivery. professional and courteous. Would use again.read more