Wow! What a cool place!! I attended a private event at this place, much better then a boring hotel…read morebanquet room for sure. The cars on display are amazing, the paint job on that Dodge Challenger .. you have to see in person to really appreciate it. The neon signs and decor really make this place special. The staff that assisted with the event were friendly and accommodating. I would recommend for parties & events.

The Vault is an amazing place. What makes it an even better experience for an event is the planner…read moreShannon. She is terrific to work with.

Very pleasant staff! Lock was a little tight they replaced it immediately! And I forgot to lock my…read morestorage unit and they locked it for me until I came back. Very grateful for the staff here

Nice facility and well kept but, they have raised my monthly rate almost 300% since I signed up…read more Very expensive compared to other climate-controlled places. I tried to get them to adjust and they basically told me to pound sand.

Just rent one of the storage units here started last month, Steve the one and only employee here…read moreis super duper nice. Steve helped us and explained step by step how it works and so far works very well for us. We got at the 2 and floor and it's very easy to access. Loved that you can use the app to open the gate, so you can access anytime you want. The 2nd floor storage unit is easy to access as well, just go on the elevator boom, you are there. Thank you Steve for your service!

Staff is super friendly, but the constant rate increased makes it feel like a bait & switch with…read moretheir pricing. They also claim to have extended their access hours, but that isn't the case at all.

jacob was amazing he helped me with getting a great unit ! he definitely knows how to have great…read morecus service as well.

Denise has been a great help in customer care and service as well as Jacob. Thank you so much! And…read morethe price was perfect for the 10 by 12 we had.

Storm was awesome got us where needed to be and was really nice to talk with! Made time for us…read morewhile having things going on in the offic.

We initially chose Extra Space Storage because the pricing seemed reasonable, but that didn't last…read more Our monthly rate went from under $100 to over $180 which is an increase of more than 80%. There was no gradual adjustment, just a sudden spike. If you're considering this facility, I would only recommend it for short term storage and suggest keeping a close eye on your billing.

Horrible. I booked…read morea unit through selfstorage.com, starting June 22nd at $273/month + 50% off the first month. When I came in to sign the paperwork, Pam, the manager at the unit would not honor the 50% off for the first month. Just to add insult to injury, I came in first yesterday, arrived at the unit at 12:55PM, and there was no one in the office. I called the 1-800 line who told me that the office closes at 1PM on Thursdays (not the posted hours) and when I reminded them that it was not 1PM yet they unapologetically said that the owner must be at one of his other locations. So... two wasted trips of 20 minutes each way, another 25 minutes wasted with Pam, and a cancelled contract because they wouldn't honor the rate I booked. To be clear, the unit is now on line again at the same price, with the same special. I needed it for at least a year. Crooks.

These asswads literally raised our rate by $10 shy of DOUBLE, after less than 5 months here…read more They also claim this is climate control, which is not really true. Sure, it's not as hot as the outside temps, but they are so cheap with the AC that you sweat your ass off while in the indoor units. Total pricks! DO NOT RENT HERE! TOTAL PIGS WHO PREY ON PEOPLE!

I highly recommend McDowell Mountain Community Storage. Over the last two years, Jeff, the manager,…read morehas been consistently professional, friendly, courteous, and available when needed. I've rented units for both personal and professional needs. Both the facility and the units are easily accessible, exceptionally clean, and well-secured. Based on services and amenities to date, I suspect that I'll be renting from them for several more years.

Very kind and great service. I lost the key to my lock and the staff cut the lock no questions…read moreasked. There was also a charge to take off the lock to my storage unit and they were extremely generous and didn't charge me. Thank you! Definitely recommending them to my family and friends :)

We needed a storage unit for my boyfriend's apartment when he moved in with me. After checking…read morearound to multiple places we decided on this extra space storage. The lady who initially helped us was pleasant, showed us our options, and had a great customer service attitude. The location is clean, and easy to get in and out of at multiple times a day. There are multiple carts to use so there is never a shortage. If I needed a storage unit in the future I would come back here.

This place is extremely clean. Nate walked us through the process of getting a unit and was super…read morefriendly and welcoming. Prices here are about the same as they are at other places but this one is in a good area and well maintained.

It's been years since Ive used their services but they were very pleasant to deal with. Their…read morecommunication was great and they ensured that you were well informed with due dates, possible changes and the like. I know some other storage unit companies are so heartless and unethical but this business really is the way to go. I would highly highly recommend them

We had a storage unit here for 9 Year's. We moved-out-of-state and wasn't able to come back to get…read moreour belongings, but we really loved renting our unit with Floyd and Nadia. They have been exceptional throughout the year's, and our belongings were in tact, no bug's and no dust. I'm really going to miss renting here, it was so emotional having to leave knowing that Floyd and Nadia were so sweet for so long.

I had to move out due to the unbelievable increase in cost. I find a $100 increase unacceptable…read more I also find difficult communicate with the property manager due to the fact that the office is usually locked up even during regular business hours when's supposed to be open to the public. I understand that he may be onsite, however that happened to me ALL THE TIME I needed assistance... One word of caution to prospective clients: Do NOT rent units with the keyed lock that inserts inside the door. Get one with the traditional round storage lock that you hang outside the door. I had accidentally lost my keys and they do not offer any locksmith services. If you have to crack open a round lock hanging on the door it's a lot easier than cracking open an interior one. That said, the interior ones are safer....just don't misplace the key! Because if you do, you pay blood, like I did :(

Anna was amazing! We were after a unit the same day and Anna helped everything run smoothly and got…read moreus in our unit immediately! Thank you!