I only had my things in there for a short time. Two expensive furniture pieces received mold on them while in the storage unit. There is no ceiling to control moisture, just netting. The first reply was "thank you for letting us know and sorry to hear about this." I asked for any kind of compensation due to trusting my items in their hands, and now having to spend hundreds of dollars to purchase new without assistance. Finally, I was told I could get a refund. Weeks later now. No refund. Have sent MULTIPLE emails to the GM to let her know I still have not received what was promised, and kindly asked for an ETA. Still no reply. Can someone from corporate assist me please? This has been ongoing for weeks, I just want a solution resolved. read more