Efficiently found what I sought thanks to Alec. He was knowledgeable and helpful, made the…read moreselection and purchase a breeze. Also like the location and showroom setup. Easy to navigate, and store is well organized.

I purchased an Adjustable base through Mattress Firm, which has not been functioning correctly…read moresince November. I contacted Fortegra provided by Mattress Firm for service, with no outcome. I then contacted Rize who then sent me to Serveco. I have had two technicians at my home.  The first technician requested part number FAB-101C.   The second technician has requested that a remote and an FAB-101C be sent and need to be paired prior to shipping. Serveco contacted me the day after the last technician visit stating that if a remote and FB-101C pairing is required that they would need to send out an entire new bed. I spoke with Serveco yesterday and they informed me that they are waiting on your response to an email that was sent on February 17 to Customatic Beds. I am now being forced to try to sleep on a bed that is stuck in a partial heads up position, which is causing major stress on my back, with major pain continuing to grow.  This is the only bed within my home. This issue of a non functioning bed has been going on entirely too long.  Additionally having to jump through so many hoops for a product that is supposed to have a 5 year manufacturer's  warranty.

Service was nice. Delivery was prompt. They provided a wide range of what was available and when we…read moredescribed our budget they gave options within that range.

Allen was the best! We were clueless and he helped us figure out what bed was right for us. He even…read morestayed past close so that we could make the purchase after getting off work! So kind and great at what he does!

We purchased a small mattress on Sunday and were promised a delivery on Tuesday. We are expecting…read morecompany and seriously needed the new mattress. We waited until the early afternoon to call and get a confirmation. However when talking to the delivery dispatcher we were told not to expect delivery until Thursday! We are very disappointed to say the least.

TL/DR: they sold us a mattress that negatively impacted my young daughter's health so is absolutely…read moreunusable and will do nothing about it. Absolutely abysmal customer service. Sold us a mattress that has been off-gassing for over 6 months. The amount of VOCs released was so high my daughter's health was impacted and she couldn't breathe. We hired a mold expert (who confirmed it wasn't mold and suspected off-gassing) for $150 then paid $50 for an air quality monitor that could confirm this suspicion. Sherman's has refused to get back to us, has given us the run around for months and finally told us there is nothing they will do.

Limited quantities of stoves. I was not willing to pay $800-$1000 for a stove plus $700-$1000 to…read morebring it to Peoria from another location.

Great high end furniture store with lots of options for customization! Ben is very helpful. I…read moreshowed him a bench I found online that I love and he found a similar one for me that I could order with a variety of fabrics! I definitely plan to get some pieces from here and it is worth checking out if you are furniture shopping!

From the owner: Lippmann's furniture and Interiors, for all your interior needs.read more

This was the worst purchase I have ever made.bought the top of the line with the warranty included…read more Never would honor the warranty. They would just pick it up and then bring it back without ever readjusting it.The owner was rude to discourage you from calling again. Adjustable bedframe broke twice. We finally fixed it ourselves.

In need of a custom fit mattress, I stopped by the Peoria store from out of town and was welcomed…read morewarmly and professionally, and had all of my questions answered by friendly staff. I left a new and happy customer. I don't usually write reviews, but I was so impressed by my experience I wanted to document it.

Go there to look always find something unique! Look around…read morediscounted goods are plentiful!

As a Case Manager helping my clients obtain reasonable quality furniture was a great experience for…read moremyself and my clients.

We bought a refrigerator 3 weeks ago from them . Didnt work and theyve been here 2 times going on 3…read moreand it still doesnt work. All i want is a new one but the Owner says no. So ive been all thru xmas with no frig. Never buy from them.

Stopped in to the Peoria location 11-27-21 just to look around, Sandi who was very helpful had told…read moreus of a promotion that was currently active. For every XX amount you spent you got X amount back in spending cash that could only be used on January 7th 2022. I went ahead and purchased over 4k of products on this day that would be part of this "Cash Back" promotion. Me and my wife were given a yellow paper "see attached" with a specific set of steps that had to be followed to get said "cash back" which I followed and submitted on 11-29-2021. Upon submitting on the website it stated that I would receive a email with my cash back amount, from what we were told it would be roughly 40% of the total we spent that day. As with most people we left for our Christmas vacation / New Years and upon getting back after the holidays I started searching for this email with no luck. The store is closed Monday - Tuesday & Wednesday and opened on Thursday the 7th the day that the promotion had to be used by. I made several attempts to call the number given prior to the 7th to try and get this resolved but the phone number would just ring, it would then state the voice mailbox is full. I drove out to the store the morning of the 7th and tried to get a resolution and was given a number to the owner "Ken Humphrey" which I did make contact with and expressed the situation. Ken was not willing to do anything other than lay all the blame on me for not contacting them sooner, I challenge anyone to call this number and make contact 309-713-2099. I did have a computer trace log along with screen shot that I did go to their website and fill out the form on 11-27-21 and emailed it to Ken not that he was going to do anything with it as he had already stated he "couldn't or wouldn't do anything because it was the day of the promotion.. If anyone local was to come in my local owned business and spend 4k and then find they didn't get a promotion because of whatever reason I would do something in hopes to get returned business that was just not the case here. Will never spend another dime here. Don't risk your hard earned money in hopes they will follow through with warranties or promotions. Also pay attention to the receipt as it does state on the bottom "ALL PRODUCTS SOLD AS IS. NO REFUNDS OR RETURNS."