American handed off my business to a guy with a Penske box van and two day laborers. They arrived a day late which created problems for the new owner of the house I was vacating. Packing was haphazard to say the least. I paid to have my things packed and loaded, then unloaded and unpacked at the new house. The guy with the box van showed up at the new house with two new day laborers. They dragged furniture across the hardwood floors seriously damaging the finish. All kinds of things were broken. One of a kind original artwork was damaged, a Bassett chest of drawers was gouged in two places, significant items of property are missing, nothing was unpacked. None of the three beds was properly put back together. A 55" flat panel TV no longer functioned. There is more but you get the picture. I payed $7000 to American believing it to be a name I could trust, believing you get what you pay for. Boy was I wrong! read more