Since you did comment on my review and I am unable to respond, I will respond here…read more What do you call a competitive price for a tune? What do you charge for these so called first time tunes? Have you called around to see what others are charging? I guarantee you that you are charging way more, by a huge margin. I love how in your response comment you completely failed to mention that you are renting out SPINET pianos. Pianos that according to all, should be retired and given away for free. Is a young musical student going to learn the right feel of a piano by playing such an obtuse instrument like a spinet? You have shown your true colors Mr Radfords Next in line, you responded that your inspections are tax deductible and Insurance worthy. Wow you have all the answers. Do you truly believe the majority of people need their piano inspection to be tax deductible or insurance worthy? I just want to know if the piano I found online is a good buy for me. Tell me yes or no, plain and simple. The tech I did hire went with me to a VERY large piano store in the suburbs, and while he didn't like the piano I initially had chosen, he quickly inspected 5 others and FOUND an amazing one. If I had hired you, you would have sat there for an hour and written your "report" and insurance worthy appraisal on the first piano, and wouldn't have seen any others. Am I correct? I would need to hire you AGAIN for a second and third and fourth "inspection". How do I know about this you ask? Because I met another person that mentioned this about you. In my opinion other tuners/tech give a ton more value than Radfords. Do yourself a favor and look through the sneaky advertising, marketing . His prices are way higher than the rest, and he has a clever way to make it sound like you NEED that extra expensive service. In reality 99.9% of people don't.

We are a family of serious musicians and our piano, in particular, is very loved. It was a splurge…read moreearly on in our marriage and rarely goes a day without being played and enjoyed. We met Carl over 20 years ago, hired him, and have never looked elsewhere. He is full of knowledge about a variety of tuning techniques and types of tunings (there are surprisingly many different ways to tune a piano.) He is truly an expert in his field. Any musician seeking a top-shelf technician who has the full expertise to keep their instrument in the best shape will do well to have Carl care for their piano. We cannot recommend him highly enough. And best part? When he is finished tuning your piano, he'll give you a mini-concert while he confirms all is as it should be. He is as accomplished a musician as he is a technician. You may find cheaper, but you will never find better.

First and foremost, Dan was so respectful of our home. I was cleaning the house and he made sure to…read morekeep it clean. His customer care was amazing and was very kind. Now when it came to the piano repair, he was VERY detailed in repairs and tuning. We were gifted the piano and the people before us never tuned it, so it probably hadn't been tuned in years. Dan made sure to go over 3 times so that the tuning would hold. My husband was ecstatic to be playing it and loved the job he did. I would recommend him over and over!!

Dan was very accommodating to My requests, generous with his…read moretime. And did a great job on 2 challenging pianos untuned for many years. Thank you Dan!

My second time using Alden's piano. They are completely professional. They responded to my…read moreinquiry quickly, and scheduling was easy. They showed up on time, were courteous and friendly. If you need to move a piano I highly recommend Alden's.

Alden's did great work from start to finish. I needed a piano moved from one room to another in…read morepreparation for carpet installation. Nick was great to work with to get everything set up, and the movers were timely and thorough. They left the piano on my hardwood floor with protection, and then upon return, they put my piano back in the carpeted room on the casters I purchased. Great team! I also received piano tuner recommendations from Nick. When I need to move my piano again, hopefully not anytime soon, I will definitely use Alden's Piano!

We had a great experience buying our new piano. The store is small, but loaded with many pianos…read more They mostly have used in the store, but there's a large variety of older and newer used upright and grands. The staff wasn't pushy in the least bit and we looked for over 30 minutes without being bothered. They have payment plans and work with a local bank if you need to make more than one payment. We bought the piano on a Saturday and had it cleaned and tuned to our house by Thursday. Definitely recommend!

Exceptional service and responsiveness. Very knowledgeable about all aspects of pianos and…read moreextremely helpful.

They were so efficient and careful, so quick in and out with piano, it was actually mind blowingread more

I was amazed at how quickly they moved my piano with ease! Thanks again for your kindness as well.read more

Brian is easy going and knowledgeable. Out piano is a weird one and he took the time to figure out…read morehow to tune it perfectly

From the owner: Low Key Piano Service is a new piano tuning company serving Kankakee County and the surrounding…read moreareas. I am currently working on becoming a Registered Piano Technician and am a full member of the Piano Technicians Guild. I offer free estimates for major repairs and minor repairs are included in my tuning fee. Call today with any questions, I'm happy to help.

They had such a quick response time as well as super fast service. Everyone I dealt with was kind…read moreand professional. They did exactly as asked and got rid of a pesky recliner I had been struggling to get rid of. I'll be keeping their info handy for sure.

Great work. Timely. Would definitely recommend. Always quick to respond to questions, etc.read more