Arrived on time, price was exactly as expected, efficient and thorough service. Piano sounds great…read more 100% would use again..

Emma stopped by to get our unloved baby grand piano back into playing shape. She arrived on time…read moreand got right to work repairing, realigning, and tuning. She was thorough and efficient. Our piano now sounds the way it should for the first time in a decade. We will happily recommend Emma a hope to have her help again when we need it.

I hired River's Piano Delivery for a antique piano and an organ. Compared to other moving company,…read morethe cost is very reasonable and they are very careful handling the piano and organ. I recommend this company to anyone for moving piano. Excellent Piano delivery service.

From the owner: Rivers Piano Piano Tuning & Piano Repair in Champaign, Illinois, and surrounding areas. Serving…read moreIllinois for the last 13 years, we specialize solely in all tuning and repairs. For more information, call us today!

First and foremost, Dan was so respectful of our home. I was cleaning the house and he made sure to…read morekeep it clean. His customer care was amazing and was very kind. Now when it came to the piano repair, he was VERY detailed in repairs and tuning. We were gifted the piano and the people before us never tuned it, so it probably hadn't been tuned in years. Dan made sure to go over 3 times so that the tuning would hold. My husband was ecstatic to be playing it and loved the job he did. I would recommend him over and over!!

Dan was very accommodating to My requests, generous with his…read moretime. And did a great job on 2 challenging pianos untuned for many years. Thank you Dan!

The Piano Shop is a business that sells pianos and moves them, so some of the above questions were…read morenot applicable. I have a baby grand I needed to have moved several feet away from a bow window that I needed to have replaced so the workmen needed the clearance to take the old window out and put the new one in without damaging the piano. Then after the window work is complete, the piano has to be moved back into place. The Piano Shop were prompt, efficient, and I am very happy with the care they took with my piano, and with the price for the two trips.

After recently moving my elderly mother to Champaign, where we live, we decided to take the piano…read moreshe was given as a child back in the 1940s. Since we needed to have it moved from her house to ours anyway, I sent an inquiry to The Piano Shop. Their website offers piano moving, repairs, and restoration. The piano has been taken care of throughout its lifetime but is out of tune; otherwise, it's fine for us and this seemed like the time to at least have it checked out for anything that could be done to tune it, etc. We have no grand expectations but want to keep it. When a woman from The Piano Shop responded to my inquiry, she began the call by saying, "I have nothing but bad news for you. Lester pianos were low quality pianos when they were made and this one is at the end of its life. You need to just walk away or find someone to take it to a dump." Yes, I kid you not, these were her opening words, my introduction to The Piano Shop. I told her I was not about to 'walk away' from a piano that's been in the family since the 40s (we are not concert pianists or Steinway owners, but maybe that's the clientele The Piano Shop prefers). She proceeded to tell me "We are only licensed to move pianos in Illinois." I told her we ARE in Illinois, right in Champaign. She actually tried to argue and, in an irritated tone one might use with a misbehaving 3-year-old, said, "No, the piano is in Indiana". She hadn't read the message properly, which clearly stated it had been moved to Champaign. After a short silence, she replied that she now saw that that was the case and said they would be able to move it for us for $175. I am totally willing to pay that, but it isn't going to be to The Piano Shop. After that insulting, smug interaction, I'd take the thing apart and haul it in my car before I'd hire them. If you are in the market for a snooty, condescending piano service, you're in luck. Perhaps The Piano Shop should consider updating their website to include the verbiage "We only accept work on expensive pianos that we deem worth it."

I have been using in tune piano care for a few years. David is prompt, reliable and polite. He…read moredoes great work.

Great communication. On time and fair pricing. Knows his stuff! Was able to fix a wire that wasn't…read moreworking right. It had been a few years since my last tune and he made it sound great.

My second time using Alden's piano. They are completely professional. They responded to my…read moreinquiry quickly, and scheduling was easy. They showed up on time, were courteous and friendly. If you need to move a piano I highly recommend Alden's.

Alden's did great work from start to finish. I needed a piano moved from one room to another in…read morepreparation for carpet installation. Nick was great to work with to get everything set up, and the movers were timely and thorough. They left the piano on my hardwood floor with protection, and then upon return, they put my piano back in the carpeted room on the casters I purchased. Great team! I also received piano tuner recommendations from Nick. When I need to move my piano again, hopefully not anytime soon, I will definitely use Alden's Piano!

DO NOT USE!!! After using Team Relocate to move our piano, we were thrilled to have their help…read more However, when they moved in some furniture, they damaged our front door. They were fully aware of the damage and did not bother to let us know. After I noticed the damage and reported it to the company, the owner declined to be aware of the damage (He was there). But after explaining this was all on our security camera, he explained they were not certain if they did the damage. After requesting they pay for the repairs, the owner sent someone out to look at the damage. I have not received a phone call back since then.

Highly recommend! Our move had some obstacles (what move doesn't) & they handled it with ease. They…read morehandled our home & things with care & were all around great people to work with.

I went to this shop today with every intention to spend money. I was either going to buy an…read moreelectronic drum set, an acoustic bass, or both. The store had one acoustic bass, which was decent, and several electronic drum kits to choose from. I walked back and fourth from the various rooms for probably an hour to see if anyone would offer assistance. You're probably wondering why I just didn't ask? As I entered the store, there were at least 6 people working and having conversations with other people browsing the store, and the employees who weren't occupied with customer service were greeting families and people who weren't me with a hearty greeting and "how can I help you?" I can't support a business that treats people unequally. You don't like how I looked, and maybe thought I was just a homeless dude looking to beat the cold, or some basement dweller looking to shred stairway to heaven and leave and not buy anything? Edited because I forgot to lower stars. Re-edited because the sales manager Benjamin reached out to me with a very thoughtful message and apologized. I do intend on going back soon, as the selection of wares was actually very nice.

Been going here for 15 years at least, and the staff is always helpful without being intrusive on…read moreyour shopping experience! Highly recommend.