We called for help with a temperamental oven (not an emergency) and were able to get service…read morescheduled with a few days. The technician, Dustin, thoughtfully called to let us know he was running a few minutes late, and he arrived exactly when predicted. He did a thorough inspection and magically got the oven working as it should again, without having to replace any parts. If he had been a less scrupulous and responsible professional, he could have charged us to replace a part unnecessarily. Instead, he left his contact info so we could let him know if the problem returned, with the plan to order the part then, and only then. Even though it was the end of the business day, he stayed longer to be sure the oven maintained its temperature correctly. Throughout, he was friendly and professional, a pleasure to work with. Although the business is located in Bloomington, they do calls in the Champaign-Urbana area for no extra charge. I'm putting BK Appliance Repair into my contacts now in case any other appliance issues come up.

Made the appointment on Friday afternoon. Couldn't get an appointment until Monday at noon…read more Dustin was the technician. I explained the symptoms. He knew exactly what was wrong. About 20 minutes later he had replace a fan which was OEM. Price was as expected. Works fine.

I cannot say enough great things about Scott and his team. Scott, himself, is extremely…read morepersonable, kind, and 100% invested in doing the best job possible. We first contacted Scott because we needed a decorative garden retaining wall that we had started to be finished (we had to make a list-minute move and were mid-remodel on our home). My husband is an absolute perfectionist--he has constructed a number of these decorative retaining walls professionally over the years--so our standards were very high. Scott and his team exceeded our expectations. Not only did they install the wall perfectly, Scott even made some suggestions that ended up making the wall look even nicer than our original plan. Scott and his team took the time (and let me tell you, it took A LOT of time) to clear all of the weeds, overgrown bushes, etc. out of our existing garden beds to make way for new plants and they also took care to protect our prized Japanese Maple during the process. While digging the base for our wall, Scott and his team uncovered a number of bricks from an old garden wall that had been buried over the years. Instead of just disposing of them, Scott had the wonderful idea of repurposing the bricks to create a lovely brick walkway off of our back patio into our backyard as well as a little brick pad to place a bucket or hose on underneath our front spigot. I was absolutely thrilled that he thought to do this. I think it's also important to note that Scott did all of this work within our set budget. Scott found ways to do the most with the money we had allotted and gave us the biggest bang and best quality for our buck...actually I'd say Scott's quality of work would not waiver no matter what budget you presented him with. His name is on this business and he takes that very seriously. Since Scott and his team finished up our garden wall, we have also hired them for general yard work like lawn mowing, weeding, aerating, seeding, and leaf-raking. We'll also be working with Scott in the spring to add plants to our garden beds. Our neighbors across the street were so impressed with his work, that they've hired him as well. I hope that other neighbors follow suit. In summary, Scott is a stand-up guy with a hardworking team who is willing to work within your budget to give you the most for your money with the absolute best quality. I will continue to recommend him to any and everyone.

First of all, they are very difficult to contact. I was given a quote of $100 to clear my drive and…read moresidewalk of snow. There was no mention of a different price depending on the amount of snow. After the first snow of the season in December, 2025, I was charged $160 for the snow removal and they not only did a poor job removing the snow, they didn't even remove the snow from all of the sidewalk. This was the 5-6" snow storm. The snow shorty after this was not much more than a couple of inches and they charged me $135. So for two snow removals I was charged $295 for a quoted amount that should have been $200 and they did a poor job each time. I fired this company and hired someone for half the price and they did a much much better job. I absolutely do not recommend this company.

My sub zero two drawer refrigerator finally died. Kevin came and looked at it and ordered new…read moreparts and fixed it all the same week. It works perfectly now and I didn't have to pay to buy a new one. I couldn't be happier.

we called Jt's appliance repair several hours ago and explained that our refrigerator was only…read moreworking in the freezer section. We were very fortunate that we got a call within an hour and they had a cancellation and can be there this afternoon. When the technician showed up he was very professional and efficient in his work. This is the shocking part if anyone has called a company in the last couple years. The technician Arron had the part with him and installed it the same day WOW. I cannot recommend them enough

Excellent work and service. I needed a zipper replaced on my Eddie Bauer First Ascent jacket. The…read moreoriginal one lasted less than a month and Eddie Bauer does not cover nor repair. Tina's replaced the original vinyl zipper with a new metal zipper (far superior). Friendly and timely service. Highly recommended.

They did a good job within the time frame I need the pants repaired in. I would use them againread more