I had used them for a year and once I had to downsize and move to a different storage unit bc they…read morehad no small ones, I usually pay on the fifth of the month and they ripped me off by 5 days when I had to have my last item out by. Even though I don't pay until the fifth I had to have everything out and cleaned by the first which is messed up bc he didn't give me the whole time period he had cut me off by 5 days for the initial moving outand another reason I wasn't a fan was yea they were close to where I live but they are pretty expensive too. Has no selection for smaller units only big ones I only seen one smaller unit which was taken. I recommend the place I moved too instead in Washington Illinois called mini max storage they are way cheaper. Might be a drive but least your not paying an expensive rate!

I have been renting a unit for 6 months. This is a very convenient location and the owners are very…read moreaccommodating. I just recently added a second climate controlled unit. So glad to hear they are expanding soon!!

Professional Self Storage is a great place for your storage needs. I have used them for storage use…read morethe last 5 years and have never had a problem. The facility is always safe, clean and accessible. When necessary, I have always found the property manager available in case of issues, problems ...or, in case another storage unit is needed : )

Jo-Anna is very responsive and helpful! The storage units are clean and well-lit. We especially…read moreappreciate the climate control atmosphere and 24 hour easy access!

they go above and beyond to make sure anything you store is safe.. I highly recommend Uncle Billsread more

Moved my daughter's things here from her dorm this past weekend. The desk staff was very helpful…read moreand friendly. When i first contacted them there were no units available but they were considerate enough to follow up with me 1 day later when a unit opened up. The facility was very very clean (we have an indoor unit), reasonable and appears very secure. Looking forward to a good association.

Exceptionally friendly husband and wife team. Rented a budget truck from them. Friendly and…read moreprofessional. Will use again.

Inexperienced and incompetent employees, less than helpful, and had to ultimately contact local PD…read moreto ensure I was not charged for equipment I DID NOT rent. Business employee left an untruthful review on a business' website that had no business interaction with them. Rent somewhere else.

Rented a large trailer for moving. This business is in a large roomy (previous KMart) building…read morewith a great air conditioned rental store pickup area. The business is very clean and professionally run. The maintenance tools and equipment are in good condition/new. The manager Cody is extremely polite and communicates well, anxious to help. He made sure all tires were in good shape and with good pressures before letting me leave. I think this business will thrive with the location, facilities and personable manager Cody. I will definitely support this business.

Really wonderful for ISU students. Great prices and service! Was an easy move in and move out…read moreexperience! Access 24 hours a day

Do NOT rent from Twin City Self Storage! I did only because I had an emergency move-out situation…read more When I went to pick up my belongings, all my furniture was moldy! Seriously disgusting. Their rental agreement says that they don't cover any damage to property. Go figure. I'm trying to see what is salvageable and what isn't, but it looks like I'm going to have to buy new furniture--a moving cost I wasn't planning to incur. Don't put yourself in the same situation I'm in--rent a storage unit from somewhere else!

I talked to Ashton one day before I needed the dumpster for a big clean-up job and she was…read moreWONDERFUL to work with! She was patient, kind, and helpful. The dumpster was delivered on-time and exactly where it was supposed to be dropped off. Zach called me to make sure it was correctly delivered. I will certainly use them again for future needs!

Despite some growing pains, Dawdy Dumpster Services has been an excellent trash pick up service…read moreprovider. This company is fairly new, so there have been some issues here and there as they nail down their billing and scheduling (which is to be expected for a new company). However, where they excel at, has been the value their services provide and their willingness to communicate. First, let's talk cost. I get (3) 95 Gallon trash cans picked up for a fraction of the price GFL and other providers would charge. Where I live, to simply have (1) single 95 gallon Trash Can would cost me $220 Quarterly. That's almost $74.00 per month for ONE can. Each additional can is another $7.00 per month. So my total would be $234 Quarterly. That's $78.00 a month for (3) 95 gallon cans. Absolutely Outrageous. Now add to that, these prices for GFL and others seem to keep raising 10-20 bucks a year. I have 0 doubt that we'll be seeing $300 in the next few years. Dawdy has been a huge relief in this regard. Lastly let's talk communication. Any time I have had an issue or needed clarification, Dawdy has been more then happy to work with me to make it right. Be that a missed pick up due to earlier than expected services, or a question with billing. They have been more than happy to assist. I would wholly recommend this company to anyone looking.

Nice facility. We'll maintained but the rent price is far too high. Also, had large increase in…read moremonthly rent cost after just a few months of me moving in. There are many similar facilities nearby with rent less than half the price. I would like to recommend but only if the rent goes way down. Another thing that bothered me was when I was locked-out when my rent was only a few days after the Due date for the first time ever. I could see if you were a month behind but not days.

Great customer service by employees and owner! Very friendly and inviting! Affordable pricing!…read moreHighly recommended