They have been great! Excellent customer service and I know my belongings are safe. I call in my…read morepayment. Manager is very kind. I would recommend others if you need storage use this place.

Space Shop will raise your rates at random times for random amounts! They have raised my rates…read moretwice a year, once for $43, and this month, $60!!!!! This is OUTRAGEOUS!!! And they WILL NOT let you communicate with corporate! They will not reconsider anything. And you have to have insurance, which I already do with my renters policy. They already had this info, but STILL billed me fir THEIR insurance, and when I brought in my paperwork to prove I already had insurance, they WOULD NOT refund me their charge!!! I WOULD NOT RECOMMEND storing here!!!

Excellent first time storage experience! We walked in to the office lobby, got a tour of the…read moreunits, then obtained our storage space, all within an hour! Great customer service & employees, super clean new state of the art facility, and easy access to our unit. They even supply dolly carts to transport your stuff to your unit, and they have free coffee (and chocolate chip cookies for the kids) in the main lobby! Lastly, I love the fact that you do NOT have to sign a long term contract with them, as many people only need these units for a few months or so. We'll probably keep it for a year to two though, until we can de-clutter the house. Thanks Space Shop!

They have no security cameras but at gate. This location has been targeted in the past where they…read morewere able to cut locks on 30 plus units and get away. They get you with low cost to start with then annual 10-30% rate increase. They used to send detailed billing invoice not anymore. Its because they like to add unit insurance @ $15 a unit while your not paying attention, usually when the raise the rent. Called and asked for copies of invoices. "They said sure will send by email" Still waiting. As I have rented since 2019 have history with old owners (GOOD) and new NOT SO GOOD. Not to mention other billing mistakes.

From the owner: Storage Sense on Old Grayton Road offers inexpensive storage units and RV, boat, and vehicle…read morestorage in our outdoor lot. Our drive-up storage units come in a range of sizes designed to handle any storage needs. If you’re a new mover looking for storage during the move, a permanent resident looking for long-term storage options, or someone with commercial storage needs, Storage Sense in Cleveland has a storage unit to match your storage needs. Ready to begin renting storage units in Cleveland, OH near North Olmsted? Our contactless storage rentals allow you to complete the entire rental online.

Judy at the front desk was so helpful when I came in to rent a unit! She is very friendly and made…read morethe process easy!

I have been renting there for a couple of months and they just sent me a notice my monthly rate is…read moregoing up $40 a month.

Amy and Dan work this facility, they are experts. This Extra Space is relatively new, well lit,…read morecement floors and an elevator with 4,000 LBS capacity.

The customer service at Extra Storage is fantastic! So friendly and so helpful! Highly recommend!…read moreMade the move so much easier!

Plenty of safe space to keep my stuff. Great service when you call, pretty decent deals with a…read morecouple free months when signing up and the entrance is easy to get in and out. Thanks for keeping the facility maintained with landscaping. Quality business and respectful clients.

We had a SUPER last minute need for local storage for one of my cousins attending Cleveland State…read more She had a housing/roommate issue (yuck) that led her with a truckload of items and a plane ticket leaving TOMORROW to escape the drama. I was in charge of organizing the logistics. Which, by the way, is my least favorite thing to do in a time crunch. I've had horrible storage facility experiences in the past but was impressed by my experience with this facility. The main item being, I didn't even need to interact with anyone to get this handled. We already had enough going on, so this convenience was VERY appreciated. After a quick yelp search, Buckeye State Storage popped up. I noticed they were literally minutes from Cleveland State which was super convenient for my cousin. I immediately went onto their website and reserved their move-in special, a 10x10 for $99. I instantly received a gate code, room #, and my cousin already had her own lock from the past that she held onto. She dropped her stuff off 20 minutes later. That was easy!

These people are nothing but a bunch of fucking liars. They tricked me into thinking I was going to…read moreget a discount and they fucking lied about it! Do not waste your time and money on it, it's not worth it. Go to somewhere else, they're nothing but a bunch of fucking liars and they also say, that they have the right to change anything on the unit and add extra fees! Bad place, not going back ever.

The facility gate stayed open for several weeks before they fixed it. They kept raising the rental…read moreprices while doing NOTHING to improve the grounds or driveway which are in desperate need of repairs. And the random, MULTIPLE texts messages reminding when a payment was due borderlined harassment.

Moved our things in the unit about 3 months ago! The property manager made ZERO reference to the…read morepricing I was being quoted being "promotional." Received a letter of a $30 price increase out of the blue! Was told by the woman working when I called to get some understanding that a rate increase was "par for the course." Horrible customer service and what a complete scam they are running on customers. Will be promptly moving my things to somewhere that doesn't completely lie to its customers. Save your money and go somewhere that is honest.

I used the temperature controlled storage unit, which was great until they get you in there and…read morethen they hike the price up and then two months later they hired the price up again. I think that is highly unethical and when you need help with something you are sent to a one 800 number you can never get a hold of the person who's on site with limited hours. They get you in there and then $120 becomes 150 a month 150 becomes 190. Hard Pass. One star because I do not believe that the price increases were justified and they should've contacted each customer via telephone call to explain increase. I just think it is very poor business practice to do such a thing without proper notification.

Horrible business practices. I rented a unit online on a Saturday night, ready for immediate move…read morein. It was not ready - i was unable to access my unit the next day. In addition, the "climate-controlled" building smelled musty & mildewy. I called to cancel the next day & the manager was rude & essentially said, "too bad, you paid for immediate move-in, we consider you moved in, no refund." I tried to explain they were the ones who didn't live up to the agreement by not having the unit unlocked & accessible, but she just kept repeating her "sorry, too bad" phrase.

From the owner: Experience exceptional self storage at JustStorage Richmond Heights, where you'll find 162,190 sq…read more ft. of secure storage space across 1026 units. Our facility at 641 Richmond Road, Richmond Heights, OH 44143, provides a safe environment with climate-controlled and A/C units, suitable for all types of storage needs. With easy online rental and payment options, plus drive-up access, JustStorage Richmond Heights offers a convenient solution for storing personal items, office equipment, or any other storage demands.

I needed to update my info this weekend. Tiffany was very helpful…read more This is a reliable storage complex with good employees.

Carol and Kimberly were great! We needed a quick solution and they helped us with finding just the…read moreright solution.