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    CubeSmart Self Storage

    4.8 (4 reviews)
    Open 9:30 am - 6:00 pm
    Updated 3 months ago

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    Two Men and a Truck Moving

    Two Men and a Truck Moving

    1.9
    (15 reviews)

    I had a very sub par experience with my moving crew, however, I think the most upsetting part of…read morethis experience is the lack of customer service after the move by the manager, Katie. First of all, let me begin by saying, ALEISHA in the office is the only person that has done any sort of follow up. I feel like she is put in the middle of a tough situation, so I want to make it clear that she has been great. Give her a raise. I have moved multiple times with my job and this was the first time I had to contract movers on my own. I was pleased with the quote from Aleisha which was 3 men for 2.75 to 4.75 hours at $249/hour. The weeks leading up to the move, I decided to take it upon myself to move 90% of my things. I emptied all drawers, packed all closets up. And the only remaining items from my rental townhome was my bedroom suit, (dresser, two night stands, queen size tempur bed) a guest bedroom (queen standard bed on a basic bed frame, two empty nightstands from hobby lobby) my couch, and a small 3x3 pub table and four chairs. Literally only the furniture. Because I did all of the pre work, I expected this move to go no more than 4 hours, because the only "big" things were the items in the main bedroom. Well the day of the move came. And I had only two men show up, and it was apparent they were "dragging" to say the least. I have never seen in my 5 moves across the country movers with so little pep in their step. Would you believe it took the guy downstairs 2 hours to bubble wrap the small pub table and chairs? They also took 2 smoke breaks. Once we finally got to my new house they ended up knocking into my new walls and causing three gouges, and multiple scuff marks. When they packed up my old space they insisted on taking apart the pub table.. when I showed them where it went in the new house,, they "couldn't get it back together" so they left it in pieces. My 78 year old father screwed it together just fine the same day. Unreal. almost 7 hours they wrapped up and left. 7 hours! I should have just done it myself. So, I ended up for the first time calling the office to bring up my experience. The call went very well. Katie (the manager) asked if they could repair the walls, and also offered a refund for some the total because I was unsatisfied. I appreciated that and agreed. Emailed them pictures of the walls and she told me the refund would post to my account within 10 days. Almost two months later and that refund has never happened. My builder ended up fixing the walls for me, to which I emailed Katie and Aleisha inquiring about the refund and letting them know my walls were an issue they don't need to worry about that. No response. I then realized I didn't email the right email address, so I forwarded the email to the right emails, and Aleisha did respond and said she was forwarding to Katie and putting this in my file. Again, at least she has the decency to respond. It has been almost 2 months and I have never received the money I was promised and not even a phone call or email back from her. What I find amazing about this is when Katie and I spoke, she did say to make sure I left an honest review and to mention how they took care of me after my sub par experience. She wanted me to do it right away but something told me to wait for when the refund posted to my account. Well, here you go Two Men and. Truck. two months later, this is your review.

    Let me share our nightmare with you. This is the Brunswick location…read more Moving day came and the movers showed up 3 hours late. At first the dispatcher called and let us know. So we thought, ok life happens, no big deal. The driver finally called and said they are on there way. The driver sounded a bit off on the phone. He actually sounded as though he was under the influence but we had no idea how right we were. When the movers finally showed up, the first two guys come into the the condo and literally stunk up the entire place. They smelled of weed and could barely comprehend what needed to be done. My daughter and I felt uncomfortable and a little scared of the men that showed up. I asked the movers to get out of the condo and I locked the door behind them. We called dispatch right away and advised them of the situation. We demanded a new crew. Their response shocked us to the core. The dispatcher said they are booked for the rest of the day and that the manager will come out to supervise the move. We asked how are you okay with them staying on the clock in the condition they were in. These guys could barely walk straight, we couldn't let them anywhere near our furniture. The worst part of this whole thing is that we never received an apology. This is all absolutely unacceptable. We are sick to our stomach knowing that these guys are on the road putting other drivers in jeopardy. The manager was totally ok with them finishing out the job and being on the road in this condition. Wow!! Just wow!!! Thank God we found another local moving company that was efficient and reliable. They also charged a fraction of the price. I would never recommend this company to anyone. We finally got our deposit back after 2 weeks and a few phone calls.

    Two Men and a Truck Akron

    Two Men and a Truck Akron

    2.6
    (27 reviews)

    I would not recommend. Of the 3 movers, 2 seemed very good. The third didn't seem to pay as much…read moreattention, and banged into things. When I phoned about the damage several times I was told that the Company would take care of it. It has been 2 months now, and I haven't heard from them. I am going to go ahead and pay to get the repairs done. The movers left a furniture pad in my back yard. I phoned several times to ask them to come remove it, but they never did. On the last call I was told to put it in the trash. It was soaking wet and weighed a lot, probably 50 pounds. I am elderly. I finally managed to get it into the trash bin. I am lucky I didn't injure my back again, but I should have used a different moving company.

    Lock up your valuables if you hire these guys . I will NEVER hire, or recommend two men and a…read moretruck. Movers are 95% felons, the company makes the workers sacrifice their body, take all the profits then put it on YOU as the customer to tip / pay them properly. expect to fork over an extra 100$ bucks as a standard on top of what they quote you or you will get massive attitude and stink eye from the movers. there is no actual "schedule" (unless you're the first house of the day) and they just take any job they can and overload everything instead of actually having a nice fresh crew show up on time. You will get burnt out guys 1-2 hours late ready to fall over on their 3rd move of the DAY. This is the SHOPS problem, transferred again to the customer I would never hire 2 men and a truck after what I've seen at this location. Just know when you hire 2 men and a truck, you are getting the bottom of the barrel.

    Eyring Movers

    Eyring Movers

    4.7
    (24 reviews)

    Really excellent moving company! Initial representative who evaluated job was personable and to the…read morepoint, also very responsive to email queries prior to move. Two day process: packing team of two then moving team of 4, including initial packing duo. Arrived on time both days, very attentive to fragile furniture and art objects, never stopped working until process completed. Also, all 4 were friendly, upbeat, reassuring, and uncomplaining despite the challenges of small doorways, narrow service elevators, and and the need to unload inconveniently far from building service entrance. I remain very grateful.

    This was NOT a pleasant experience! I am semi-handicap and getting someone to come out and explain…read morewhat options I had to have someone HELP me pack have have been easier. But since I (I guess) had a small home, I wasn't worth the effort! 1. I had NO help till the end 2. They "carefully " wrapped....rocks, pads of paper, plastic boxes, and metal cookware with MORE paper than I've ever seen! 3. The dishes I had already bubble wrapped they put one piece of paper on. 4. They put ALL the kitchen boxes DOWN in the basement in my new house so I had to HIRE a local mover to come bring the boxes UPSTAIRS! 5. I used them to transport my vehicle. Oh Lord, that was an experience to say the least! The moving company took my car to their warehouse and the transport company called me to say they were at MY house. What?? I gave them the address to the moving company (did I mention Eyring movers contracted with them?). They got to the moving company and called ME to say they were out front. What? I had to call Eyring to notify them the transport company was out in FRONT OF THEIR office. "Eyring isn't going to use them again ". Oh gee wonderful. I am NOT referring anyone to use Eyring! They charged me a LOT of money and I got a LOT of stress and headaches from the whole ordeal!

    CubeSmart Self Storage - selfstorage - Updated July 2026

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