UPDATE: 4/1/26- BE CAREFUL HERE GUYS…read more After posting my original review, I was contacted by management and asked to follow up directly. I did, and I'm sharing the outcome for transparency. My unit was located on the third floor, and I was informed that there are no cameras on the third and fourth floors( Go figure!), only on the first and second floors and at entry points. This was not something I was aware of when choosing this facility. I was also told that they are not required to disclose this. I purchased a disc lock from the facility based on the expectation that it would provide adequate security. After the incident, we researched the lock and very easily found information that the locks were easily pickable , which raised concerns for us. We also had concerns about aspects of the unit area (specifically the upper gate structure). From our observation, there were some protective barriers ar the top but there appeared to be openings/gaps. These openings raised concerns about whether the area could potentially be accessed from above. During the conversation, the representative emphasized that this is a secure and well-managed facility. However, this did not fully align with my experience. There were MULTIPLE instances where I had difficulty accessing my unit, even one instance where I was locked in the facility and unable to exit and had to call for assistance. There were also times I could not access my unit at all. Each time these issues occurred, I contacted the facility to report them. Based on those interactions, my understanding is that the facility had been made aware of these access concerns, and they were not fully resolved. I shared these concerns again during our conversation. I was told that if they had been aware of these issues earlier, they would have addressed them, and that my feedback would be passed along to leadership. I was also told that my suggestion regarding adding cameras to additional floors would be shared. Ultimately, I was told there was no evidence available regarding what occurred and that the facility is not liable for the loss. As a result, I am left dealing with over $15,000 in missing items with no resolution. I'm sharing my experience so others can make fully informed decisions and carefully evaluate the level of security and accessibility that meets their needs before storing valuable belongings here.

I signed up for ProSafe storage in Parma today. Lady that signed me up said I can access my storage…read moreunit until ten pm- online it even says gate access until ten pm. It is 8 pm and gate will not open keeps saying access denied area closed..... I also tried the door with my code and says the same thing, access denied area closed. 8 pm isn't ten pm... not happy at all. I've called a few times and have left voice messages and can't get ahold of anyone!

Plenty of safe space to keep my stuff. Great service when you call, pretty decent deals with a…read morecouple free months when signing up and the entrance is easy to get in and out. Thanks for keeping the facility maintained with landscaping. Quality business and respectful clients.

We had a SUPER last minute need for local storage for one of my cousins attending Cleveland State…read more She had a housing/roommate issue (yuck) that led her with a truckload of items and a plane ticket leaving TOMORROW to escape the drama. I was in charge of organizing the logistics. Which, by the way, is my least favorite thing to do in a time crunch. I've had horrible storage facility experiences in the past but was impressed by my experience with this facility. The main item being, I didn't even need to interact with anyone to get this handled. We already had enough going on, so this convenience was VERY appreciated. After a quick yelp search, Buckeye State Storage popped up. I noticed they were literally minutes from Cleveland State which was super convenient for my cousin. I immediately went onto their website and reserved their move-in special, a 10x10 for $99. I instantly received a gate code, room #, and my cousin already had her own lock from the past that she held onto. She dropped her stuff off 20 minutes later. That was easy!

Judy at the front desk was so helpful when I came in to rent a unit! She is very friendly and made…read morethe process easy!

From the owner: Looking for affordable and flexible self storage in Berea, Ohio? Storage Rentals of America offers…read moreconvenient month to month leases, allowing you to store your belongings for as long as you need without long-term commitments. Our facility features enhanced security features for your peace of mind. Located near Baldwin Wallace University, we proudly serve residents and businesses in Downtown Berea, Middleburg Heights, and Brook Park. Our dedicated customer service team is available seven days a week to assist you. Plus, on-site moving and packing supplies make the storage process easier and more efficient. Reserve or move in online today!

Did everything online. Moved my stuff in the same day. I love the feature of accessing the gates…read morevia the app. No issues.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient. A Great Deal: $1 first month's rent* No credit card required for reservations; no obligation Rent month-to-month Clean and trusted: Convenient Access to your units Well-lit, fenced properties Computer controlled gated access You keep the only key to your unit Extra perks: Climate controlled units available Managers live on site at many addresses Packing Materials and locks available for your convenience Personal, business or vehicle storage Pay and manage your account online or on your smart phone Call now or visit our website to find a location, check rates, reserve! * Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Update to prior review: billing issues have been corrected - I have received bills in a timely…read morefashion and the office sends me follow up verification after my payments have posted. Glad things have improved. Much better now. Scott D.

DO NOT USE THIS FACILITY..... They will charge you…read moreunwarranted late fees then lock you out for $10.00. They will also raise your rates soon after you move in. RIP OFF. Very unprofessional. I will be filing with the BBB.

Very Clean Safe Secure Storage. The property is a value and the largest climate control in…read moreCleveland Ohio.

From the owner: Experience exceptional self storage at JustStorage Richmond Heights, where you'll find 162,190 sq…read more ft. of secure storage space across 1026 units. Our facility at 641 Richmond Road, Richmond Heights, OH 44143, provides a safe environment with climate-controlled and A/C units, suitable for all types of storage needs. With easy online rental and payment options, plus drive-up access, JustStorage Richmond Heights offers a convenient solution for storing personal items, office equipment, or any other storage demands.

Cathy provided great service! she was very knowledgable. I will continue to use my storage unit…read morehere.

Very spacious and affordable storage units for rent. Convenient to use if you are running in and…read moreout of Brecksville. I picked up a decently sized unit for $80 a month, second month free.

Unfortunately I cannot give Storage Zone in Medina, Ohio a positive review. After renting a storage…read moreunit at this location and storing a large amount of items in it for six months, all items in the unit disappeared. The items were either stolen by thieves or by the management of this facility. Rent was always paid for. Everything in the unit was gone, and the entire space had been swept out. The management of this facility cooperated with local law enforcement (Medina County Sheriff), however, the case was never solved and none of the items in the unit were ever recovered. Estimated value of items in the unit? $30,000 or more. The security at this location was horrible. There was one single camera that recorded vehicles entering and exiting the front gate. The quality of this camera did not capture license plate numbers. The fence near the storage unit in question was also broken and opened at the time the crime was discovered. This was a horrible experience and major, major financial loss. Anyone looking to rent a secure storage unit in the Medina/Akron area should be advised to steer clear of this facility. Beware.

From the owner: Storage Rentals of America in Medina provides affordable self storage solutions for moving,…read morebusiness storage, or decluttering your home. Serving Granger Township, Sharon Township, and Montville Township, our facility offers a range of unit sizes from 5x5 to 10x30. Flexible month-to-month leases give you the freedom you need. Benefit from enhanced security features, convenient online bill pay, and extended access hours. On-site moving and packing supplies make the storage process easier and more efficient. Customer service is available 7 days a week. Located near Carolyn Ludwig Mugrage Park, Reagan Park, and Medina Square Historic District.

Great place.. Good people!! Nice and safe place for storage! Great to store your valuables and…read moresuch. Never a problem...

The owner is a women, who happens to be his wife who runs the storage units. Her husband is only…read moreinvolved when there is a bad Tennant who does not pay his bill. Sounds to me like Daniel T. might have been asked to leave!. Yes, we are the cheapest around! We are a small family owned storage facility and only have two buildings. Our rates have only gone up once in 15 years and we are pretty proud of that.