Incredible service from Wes! Super helpful, polite and gave me a full run down of policies and…read moreprocedures I would need to know going forward. Highly recommend this office for any of your storage needs! Go to Wes!

This company increases my rate more than once a year and just increased it again...$20 a month…read moremore! What great timing: in the middle of a pandemic, when I, like many people have reduced or no income. I received no notice of an increase, apart from the monthly invoice. How is this rate increase justified? They are not providing anything of increased value to me. This company has no conscience. Use another storage company. I am actively looking for another location.

I've been dealing with them for four years now and have been very happy. The staff is friendly,…read moreprices are very reasonable and access to the unit it awesome. They have a variety of sizes and even offer units indoors. I

To me, this is the perfect self storage facility. Easy to get a unit and the manager of the…read morefacility (Sharon) is about the nicest, most sincere and helpful person you could meet. She helped me with all my questions prior to renting a unit. This place is clean and secure. Excellent hours of availability. Getting there is so easy, they're right next to interstate 76, directly across the street from Summit Auto Racing. So whenever I stop by my storage unit I always go across the street to check out the sweet street rods on display. . Thank you Tallmadge Self Storage for having such a great facility available with very good rates and for having such a genuinely kind person running the place. Jim N.

This was the best moving experience I have ever had! And I've moved a lot!…read more James and his team were punctual, careful, and friendly. They got our move done faster than expected and each one was a pleasure to deal with Hopefully I won't be moving for a few years, but if I so, I'm going with Leader again, and requesting James and his team.

We originally booked Leaders to move furniture only. The day before our scheduled move, John, the…read moreOperations Manager, called to confirm everything for the following day. During that conversation, I asked what it would cost to add approximately 70 boxes to the move. John told me the cost would be "anywhere from $2 to $5 per box, depending on how big each box is." I told him I would discuss it with my husband and get back to him. Less than an hour later, I called back and spoke with Kevin, the General Manager, to let him know that we wanted to add the boxes. Kevin gave me a price that was above the $5-per-box range John had just quoted, with no consideration for the size of the boxes. I explained to Kevin exactly what John had told me only moments earlier. Instead of acknowledging the discrepancy or trying to find a reasonable solution, Kevin repeatedly told me that "the system doesn't quote like that," that John must have been giving me an average, or that perhaps I had misunderstood John. That was extremely frustrating. I was simply trying to resolve a pricing discrepancy between two people within the same company. Rather than taking ownership of the situation and working with me to find a reasonable solution, I felt as though the responsibility was being placed on me. At that point, I told Kevin that I was so frustrated with the sudden change in pricing and the way the situation was being handled that I wanted to cancel the entire move. Kevin did not attempt to resolve the issue or retain our business--he immediately took us off the schedule. Fortunately, we had enough flexibility with our move to take our business elsewhere. But I was genuinely surprised that a General Manager would handle a customer situation this way, particularly the day before a scheduled move. For a company with such high ratings, I expected much better customer service, communication, and transparency. My experience left me feeling that Leaders was not "leading" in those areas. I also have to question the company's "no hidden fees" claim based on this experience. From my perspective, the price changed after we had already committed to the company, and when I questioned the discrepancy, I did not feel that my concerns were taken seriously. This review is based solely on my personal experience, but I would strongly recommend getting every price and every potential additional charge in writing before committing to a move with this company.

Great place to store your vehicles, but make sure you call in advance since they are booked up for…read morethe winter. The crew is great, and the indoor temperature is above fifty degrees to keep your car or any equipment while it's freezing outside. I highly recommend We store it

The salesman came to the house to give us a quote. We were concerned about our glass top dining…read moreroom table. It was agreed that it would be disassembled for the move. We also told him we would take the $10,000 of insurance for $100...a no brainer as I said to him. The movers called him the day of the move, and he stuck cardboard between the glass. They moved it without disassembling it and damaged it. I filed a claim only to be told I did not have insurance. Turned out I did not realize it was not included in my quote...yes, my fault but the salesman apparently did not own up to his error. They should have disassembled the table as agreed. Had they taken time to look at it, they would have found that it was easy to do so. The table was worth well over $2,000. The offered me $120 and agreed to come up to $200. Not good business and I do not recommend them!

NorthCoast was awesome! The movers were super friendly and made everything easy for me. Highly…read morerecommend!

Great place to recycle metals. Convenient and friendly staff…read more They also great memorabilia that customers have brought in that were too valuable to scrap. One woman brought in an old pedestal brass rotary phone and the advised her to sell it as an antique since they would only pay the scrap brass value for it. She didn't care and sold it to them. They have it displayed for us all to enjoy it's beauty when visiting.

I have used this facility to recycle crushed aluminum cans and scrap metal, mostly small amounts of…read moreiron and steel for at least 30 years. Typically I visit once or twice a year. Over the years, they have pretty much cleaned up the giant piles of scrap in the yard and in their building. They are very task oriented. Put your stuff on the scale, take this slip to the cashier. No nonsense. Prices they pay seem generally consistent with other junk yards taking similar materials. You won't leave with a warm, cuddly feeling from them, but you won't leaving feeling like you needed to brush cooties off your clothing either. Net-net, 3 stars. As to the other comment on the site about them, they're just not the right place to recycle IT stuff. Not up their alley. Everybody has their niche.

They get you in with a promotional rate then hike the price over 50% several times out the year,…read morenot every six months like most other storage companies. It's a complete ripoff and not fair to honest customers. John is the absolute greatest person to work with, and always tries his best to make sure your needs are met within his strength. Thank you so much John. This company or whoever's the head manager is just wrong!!

This is my closeout review…read more First, I want to acknowledge the staff--John in particular was absolutely great to work with. He was professional, helpful, and made the experience pleasant on a personal level. However, my issue is with the company's pricing practices, which felt like a clear bait-and-switch. I initially signed up under a promotional offer that provided a reduced rate for the first three months, with the understanding that it would then move to a set standard rate. However, before the promotional period even ended, I received notice that my rate would increase--by nearly 38% above the agreed-upon post-promotion rate. As a result, I didn't even receive a full month at the standard rate I originally agreed to before being hit with a significant increase. That feels misleading and undermines the terms presented at signup. Overall, it gives the impression that the company relies on promotional pricing to attract customers, only to quickly raise rates to offset those discounts.

Space Shop will raise your rates at random times for random amounts! They have raised my rates…read moretwice a year, once for $43, and this month, $60!!!!! This is OUTRAGEOUS!!! And they WILL NOT let you communicate with corporate! They will not reconsider anything. And you have to have insurance, which I already do with my renters policy. They already had this info, but STILL billed me fir THEIR insurance, and when I brought in my paperwork to prove I already had insurance, they WOULD NOT refund me their charge!!! I WOULD NOT RECOMMEND storing here!!!

Excellent first time storage experience! We walked in to the office lobby, got a tour of the…read moreunits, then obtained our storage space, all within an hour! Great customer service & employees, super clean new state of the art facility, and easy access to our unit. They even supply dolly carts to transport your stuff to your unit, and they have free coffee (and chocolate chip cookies for the kids) in the main lobby! Lastly, I love the fact that you do NOT have to sign a long term contract with them, as many people only need these units for a few months or so. We'll probably keep it for a year to two though, until we can de-clutter the house. Thanks Space Shop!