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    CubeSmart Self Storage

    3.0 (2 reviews)
    Closed 9:30 am - 6:00 pm

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    3 months ago

    Always was helpful to me.especialy mary,on my move in.and when I moved out..I would recommend to anyone..

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    10 months ago

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    Moving Ahead Services

    Moving Ahead Services

    3.5
    (21 reviews)

    Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

    I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

    American Way Van & Storage

    American Way Van & Storage

    1.5
    (11 reviews)

    These movers were much better than the movers that I've hired in the past, and their price was…read morefair. I could see that the guys were trying very hard to be careful not to ding my walls, and they didn't. They had to take apart a large roll-top desk in order to get it upstairs where they reassembled it. I appreciated their good work so much that when I had to move a large and heavy item from my garage to the inside about six months later, I called them again. Eric, thanks. Sincerely, Vic

    We had a horrible experience with a relocation move contracted with National Van Lines (NVL)…read morethrough their contractor American Way Van & Storage. The salesperson from AWVS lied to us about key aspects of our move. * Moving on 8/9/23 from Cincinnati, ONE person showed up over four hours late, at 1:00 pm, to move all of our possessions from our 2,300 square foot home into an ENTERPRISE box truck * our condo sales contract specified we had to be out of the condo that day because the new owners were closing on ownership the next day with immediate occupancy * the evening of 8/9/23 the ENTERPRISE box truck broke down before our goods were completely out of the sold condo. We were officially trespassing at that point * on 8/10/23 we had to hire 2 men at our own expense to move furniture remaining in the sold condo out of the condo * The items were temporarily stored in the parking garage in a parking spot we no longer had a right to occupy * The driver rented a U-Haul truck and loaded those items onto it. The items were then transferred from the U-Haul to the broken down Enterprise box truck * Our goods spent TWO NIGHTS on a desolate, downtown Cincinnati street behind our building with only a hardware store padlock for protection * On Friday the truck was TOWED to a repair shop with our possessions remaining in the truck * Our goods spent THREE NIGHTS in thein the repair shop at which point they were covered with a coat of soot * Our goods were moved to another filthy ENTERPRISE box truck because the original ENTERPRISE truck could not be repaired quickly * When the truck arrived in Annapolis on 8/16 we saw the most glaring damage to numerous large pieces of furniture * We ended up getting over $10,000 paid to us in verified damage claims. * Now it is up to us to repair/replace the damaged goods * Not to be minimized was the amount of stress and anguish caused to us by National Van Lines due to this very poorly managed move

    CubeSmart Self Storage - selfstorage - Updated July 2026

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