I have had NOTHING but great experiences with UPAK too many…read moregood things to list, but heres a few. +the price is the best in town. +easy to get access, and in a timely manner. +I was late on my bill once because we had a death in the family and I called and they told me "don't worry about it...go be with your family" one worry off my shoulders during a very hard time. + I had to move in short notice in the same week as the death and they made every effort to be there, even when there was an accident on the Malahat and they were going to be late. The driver took time out OF HIS OWN DAY to deliver to me after hours. +When one of my locks came apart on my locker in storage they called me immediately and informed me and dealt with the problem. +the driver always parks the units in exactly where I want them, within an inch! amazing.

they will accuse you of not showing up on day of ur locker access and charge you but when they are…read morethe one's at fault when you should have access with your locker and they forgot they dont care.

We had a short notice move from Victoria to Port Alberni and PM&S were able to have someone come by…read moreto give us a quote very quickly. Their quote was very accurate, and when adjustments needed to be made to better fit my timeline and the safety of the moving team it was communicated effectively. No changes were made without my approval and all of it was provided in writing with comparisons and an excellent break down of each option. After the move, and prior to charging my credit card, I was contacted to let me know that the quote had factored in $200 too much in fuel charges and that it would be removed from the upcoming bill. Couldn't be happier.

From the owner: We treat our client's homes and possessions like our own - with respect and care. We couldn't do…read morewhat we do without our talented and experienced staff.

Absolutely exceptional experience here today! Safe, secure, clean and great customer service. James…read morewent above and beyond to make it the best experience possible!

I had a small unit at the facility on Quadra Street for a couple of years. What I like about SFYL…read moreis that their units are clean and well-maintained. The facility is well-lit and accessible any time using a customer access code. It seems a bit pricey but the quality is better than any other storage facility I've viewed in Victoria. I would have preferred that they bill on a monthly basis, but they use a 4-week billing schedule. What that means is that you make 13 payments per year instead of 12. I would also love if they would introduce smaller storage units. Their smallest unit is 5 feet by 5 feet.

These guys were so professional. From the initial quote to very end…read more I moved from Victoria, BC to Pincher Creek, AB. Adam was so kind, was always available to answer my questions, provided boxed, tape and wrapping paper. The 3 movers that came (on time) were so professional, patient and very thorough with marking all the boxes, wrapping all furniture and double checking with me that everything was accurate. When arriving in Pincher Creek, they were equally fantastic. And again exactly on time. We had zero damage and in the end our final total came below the estimate. I would highly recommend Dowells to anyone needing a long haul move and would definitely use them again. Very impressed. Natalie Fouillard.

We moved internationally and have not received quite a few items including garden furniture which…read morewe did actually receive all the cushions for but not the actual furniture. No response from Dowells to complaint. The initial quote and walk thru to determine job size was good but things went down hill from there.

From the owner: western &52 moving logistic ltd. established in Greater Vancouver, Canada, our mission is to…read moreprovide exceptional moving and logistics solutions that surpass customer expectations. We are committed to reliability, efficiency, and customer satisfaction, making these principles the foundation of all our services. We offer comprehensive residential moving services, from packaging protection and transportation to installation, ensuring a worry-free moving process for our customers. Our professional team is experienced and capable of handling various household moving needs, both large and small.

Moved from a four storey apartment building to a two storey townhouse, from Victoria to Duncan BC…read more I have had nothing but bad experiences with movers. Until now. These guys were really great! The lady I spike work on the phone (Nadia) was very thorough with me on the phone and asked lots of questions while building a quote for me. None of the other companies I contacted for this move did that. I had a couple phone conversations with Ross, one of the owners, and he alai came to my place a couple days before the move to get a sense of what they were going to be doing. The crew of three (Kobe, Nick, Chris) showed up on time on moving day and were all very friendly and professional. Ross and the other owner Evan stopped by at one point during the loading to see how things were going. Top notch customer service across the board! The move on at our new place went smoothly as well and my wife and I had to do little more than direct where certain items were wanted. After all was said and done, the final price was right on par with the quote. I cannot recommend this company enough. I hope o don't have to move again for a long time, bit I will 100% be calling these guys again if the need arises!

Firstly, I would like to commend the three people who manged my move. They were very polite,…read morecourteous and efficient. Perhaps most importantly, none of my possessions were damaged as a result of this move - which is a very big plus. However, there are two significant factors which directly impacted the overall quality, cost and experience of this move. My sofa, a down-filled UpCountry couch that cost $3,500 when purchased 17 years ago (now costing roughy $5,000 new), and in excellent condition - did not fit in the elavator. In my 20+ years of moving, this had never happened to me. After spending roughly a half hour of trying to make it fit, the team leader provided three alternatives: 1: pay $100 and they would deliver it to a Salvation Army ("SallyAnn"), 2: try to move it up the stairs to the 4th floor (no one had a tape measure to determine if it would fit); or, 3: it turns out one of the movers was in need of a couch . Of course - I chose option 3, thankful that this unforseen debacle could actually benefit someone. The second important aspect that impacted this move was the significant difference between the quoted price and final charge: there was a $700 difference. I provided all measurements for every item to obtain a quote. The estimate was $1,700. The final charge was $2,400. I should mention that just over one year previous, I moved from Ladysmith to Victoria - with the exact same contents, and a professional mover, and that move cost $1,700, including a 1.5 hour drive from Ladysmith to Victoria (this particular move I am referring to now was a 40 minte drive). I'm not sure what to make of this, seems this company is getting favourable reviews around, but I can't help but think something was amiss in all this.

The staff here was so fantastic to deal with I just had to write a review. My husband and I both…read moreremarked how kind Bev and Pam were as we drove out the lot after filling out the paperwork for a unit. They were thorough and friendly; certainly a refreshing change from many places we had consulted for pricing info. We feel our items will be very safe, considering their security measures as well as nightly checks on each unit to ensure they are locked and each padlock marked with a distinct sticker.

From the owner: Millstream Self Storage is locally owned and operated in Victoria. We have various different sizes…read moreof storage options to choose from. We have a resident manager on-site, offer high-tech security, heated units, mail boxes and have the most competitive rates in town. Call today for a price quote.