Absolutely exceptional experience here today! Safe, secure, clean and great customer service. James…read morewent above and beyond to make it the best experience possible!

I had a small unit at the facility on Quadra Street for a couple of years. What I like about SFYL…read moreis that their units are clean and well-maintained. The facility is well-lit and accessible any time using a customer access code. It seems a bit pricey but the quality is better than any other storage facility I've viewed in Victoria. I would have preferred that they bill on a monthly basis, but they use a 4-week billing schedule. What that means is that you make 13 payments per year instead of 12. I would also love if they would introduce smaller storage units. Their smallest unit is 5 feet by 5 feet.

Santiago and his team are just incredible. They will say "Yes, we will find a way to do that" to…read moreyour most complicated request, and complete it perfectly. Island Crown Movers did an outstanding job relocating me. Every time I looked over at Santiago during the 8 hour move he had sweat on his forehead, and a big smile on his face. His team are strong and friendly/personable, like him. Santiago even drove my big moving truck for me! The price was very reasonable. This is a company with outstanding professionalism. You will be impressed for sure.

From the owner: At Island Crown Movers, we're more than just a moving company – we're your reliable partner for all…read moreyour moving needs. Specializing in local and long-distance moves, residential and commercial relocations, heavy item relocation, appliance delivery and installation, and haul-away services, we ensure a seamless transition every time. Our punctual, professional, and friendly team is committed to getting the job done right, exceeding your expectations with attention to detail and exceptional service. Trust Island Crown Movers for a stress-free moving experience.

I have had NOTHING but great experiences with UPAK too many…read moregood things to list, but heres a few. +the price is the best in town. +easy to get access, and in a timely manner. +I was late on my bill once because we had a death in the family and I called and they told me "don't worry about it...go be with your family" one worry off my shoulders during a very hard time. + I had to move in short notice in the same week as the death and they made every effort to be there, even when there was an accident on the Malahat and they were going to be late. The driver took time out OF HIS OWN DAY to deliver to me after hours. +When one of my locks came apart on my locker in storage they called me immediately and informed me and dealt with the problem. +the driver always parks the units in exactly where I want them, within an inch! amazing.

they will accuse you of not showing up on day of ur locker access and charge you but when they are…read morethe one's at fault when you should have access with your locker and they forgot they dont care.

Firstly, I would like to commend the three people who manged my move. They were very polite,…read morecourteous and efficient. Perhaps most importantly, none of my possessions were damaged as a result of this move - which is a very big plus. However, there are two significant factors which directly impacted the overall quality, cost and experience of this move. My sofa, a down-filled UpCountry couch that cost $3,500 when purchased 17 years ago (now costing roughy $5,000 new), and in excellent condition - did not fit in the elavator. In my 20+ years of moving, this had never happened to me. After spending roughly a half hour of trying to make it fit, the team leader provided three alternatives: 1: pay $100 and they would deliver it to a Salvation Army ("SallyAnn"), 2: try to move it up the stairs to the 4th floor (no one had a tape measure to determine if it would fit); or, 3: it turns out one of the movers was in need of a couch . Of course - I chose option 3, thankful that this unforseen debacle could actually benefit someone. The second important aspect that impacted this move was the significant difference between the quoted price and final charge: there was a $700 difference. I provided all measurements for every item to obtain a quote. The estimate was $1,700. The final charge was $2,400. I should mention that just over one year previous, I moved from Ladysmith to Victoria - with the exact same contents, and a professional mover, and that move cost $1,700, including a 1.5 hour drive from Ladysmith to Victoria (this particular move I am referring to now was a 40 minte drive). I'm not sure what to make of this, seems this company is getting favourable reviews around, but I can't help but think something was amiss in all this.

The most horrible experience 2 movers showed up and there was no access to the elevator they were…read moreslow as molasses what should have been at the most a 3hr move was stretched out to 5 hrs! At the end the portable machine did not work i fortunately had cash on me i will definetly not choose this company again

Hired 2BMM to help me move, 2 young guys showed up. One guy was nice and great... the other was…read morepretty bad. I ended up moving half the shit myself as a pair they were going way too slow which cost me a lot more money. Well the one guy was pretty useless, and was complaining the whole time. The other guy was fantastic. If it was my city I would have just rented a U-Haul and bought friends beer and pizza for help. I think I paid $500 in the end...

NEVER USE THESE EVIL SCAM MOVERES. - Your move will cost…read moredouble what they quote - The truck will be too small so they can charge double fees - They don't tag or inventory anything, so expect to lose things and end up with other people's stuff - Zero communication with head office We booked 2 Burley Guys Moving for a move from Alberta to BC Sep 2022. The truck was very late, arriving at 8pm at night, and was much smaller than they said. It was too full to take all our stuff. They were therefore only able to take half our stuff. The driver was worried about being overweight for his insurance, so said he wouldn't stop at the scale. Our stuff was never weighed. The receipt shown had no location or date. It wasn't our fault the truck didn't have enough space. We were the last pick up and the other people had more stuff than they expected, plus they sent a smaller truck, but we were chargecharged twice for all the extra surcharge fees (fuel, ferry, hotel, etc). They couldn't get a second truck to us in time, so they charged us to pick up and transfer the second half of our stuff. They quoted $400 but charged us $800. Our belongings were then loaded onto another truck to travel to BC. This truck broke down, so the second half of our belongings were transferred a third time to yet another truck. No inventory was taken, nothing was tagged, in a truck with other people's stuff. We're missing two big bags of clothes (literally all of the clothes I owned, thousands of dollars worth) and we ended up with someone else's camping gear. Many pieces of furniture were damaged, including a large antique cabinet whose leg was broken off and badly repaired by them. It was left upside down in our storage locker due to the damage. Our 65" TV was falling out of the box they had packaged it in using one piece of tape. They told my senior mother who was helping us that they charged $400 extra because they didn't like her. In all, the move that was quoted for $3000-$4000 cost closer to $7000. We paid for their mistakes. Total scam. These guys need to be held accountable. DON"T MAKE THE SAME MISTAKE WE DID.

These guys were so professional. From the initial quote to very end…read more I moved from Victoria, BC to Pincher Creek, AB. Adam was so kind, was always available to answer my questions, provided boxed, tape and wrapping paper. The 3 movers that came (on time) were so professional, patient and very thorough with marking all the boxes, wrapping all furniture and double checking with me that everything was accurate. When arriving in Pincher Creek, they were equally fantastic. And again exactly on time. We had zero damage and in the end our final total came below the estimate. I would highly recommend Dowells to anyone needing a long haul move and would definitely use them again. Very impressed. Natalie Fouillard.

We moved internationally and have not received quite a few items including garden furniture which…read morewe did actually receive all the cushions for but not the actual furniture. No response from Dowells to complaint. The initial quote and walk thru to determine job size was good but things went down hill from there.

I don't usually leave reviews for services rendered, but I had to in this case. I recently had my…read moremotorcycle shipped from Toronto to Calgary. I tendered several quotes and settled on A. Breton shipping for several reasons. They responded quickly with a quote, they were easy to reach and their price was the best. The motorcycle arrived with no damage, was on time and I am one happy customer. There are several scammers out there who require full payment before delivery, not these guys. I paid the day the bike arrived. 100% satisfied and I wouldn't hesitate to use them again. - Happy bike owner in Calgary !

Adam Jesse and James were all very helpful and made it easy to move our goods across the country…read more The cost was less than any other method we searched out. We would recommend their services without hesitation.

We had a short notice move from Victoria to Port Alberni and PM&S were able to have someone come by…read moreto give us a quote very quickly. Their quote was very accurate, and when adjustments needed to be made to better fit my timeline and the safety of the moving team it was communicated effectively. No changes were made without my approval and all of it was provided in writing with comparisons and an excellent break down of each option. After the move, and prior to charging my credit card, I was contacted to let me know that the quote had factored in $200 too much in fuel charges and that it would be removed from the upcoming bill. Couldn't be happier.

From the owner: We treat our client's homes and possessions like our own - with respect and care. We couldn't do…read morewhat we do without our talented and experienced staff.