We had a short notice move from Victoria to Port Alberni and PM&S were able to have someone come by…read moreto give us a quote very quickly. Their quote was very accurate, and when adjustments needed to be made to better fit my timeline and the safety of the moving team it was communicated effectively. No changes were made without my approval and all of it was provided in writing with comparisons and an excellent break down of each option. After the move, and prior to charging my credit card, I was contacted to let me know that the quote had factored in $200 too much in fuel charges and that it would be removed from the upcoming bill. Couldn't be happier.

From the owner: We treat our client's homes and possessions like our own - with respect and care. We couldn't do…read morewhat we do without our talented and experienced staff.

Hired 2BMM to help me move, 2 young guys showed up. One guy was nice and great... the other was…read morepretty bad. I ended up moving half the shit myself as a pair they were going way too slow which cost me a lot more money. Well the one guy was pretty useless, and was complaining the whole time. The other guy was fantastic. If it was my city I would have just rented a U-Haul and bought friends beer and pizza for help. I think I paid $500 in the end...

NEVER USE THESE EVIL SCAM MOVERES. - Your move will cost…read moredouble what they quote - The truck will be too small so they can charge double fees - They don't tag or inventory anything, so expect to lose things and end up with other people's stuff - Zero communication with head office We booked 2 Burley Guys Moving for a move from Alberta to BC Sep 2022. The truck was very late, arriving at 8pm at night, and was much smaller than they said. It was too full to take all our stuff. They were therefore only able to take half our stuff. The driver was worried about being overweight for his insurance, so said he wouldn't stop at the scale. Our stuff was never weighed. The receipt shown had no location or date. It wasn't our fault the truck didn't have enough space. We were the last pick up and the other people had more stuff than they expected, plus they sent a smaller truck, but we were chargecharged twice for all the extra surcharge fees (fuel, ferry, hotel, etc). They couldn't get a second truck to us in time, so they charged us to pick up and transfer the second half of our stuff. They quoted $400 but charged us $800. Our belongings were then loaded onto another truck to travel to BC. This truck broke down, so the second half of our belongings were transferred a third time to yet another truck. No inventory was taken, nothing was tagged, in a truck with other people's stuff. We're missing two big bags of clothes (literally all of the clothes I owned, thousands of dollars worth) and we ended up with someone else's camping gear. Many pieces of furniture were damaged, including a large antique cabinet whose leg was broken off and badly repaired by them. It was left upside down in our storage locker due to the damage. Our 65" TV was falling out of the box they had packaged it in using one piece of tape. They told my senior mother who was helping us that they charged $400 extra because they didn't like her. In all, the move that was quoted for $3000-$4000 cost closer to $7000. We paid for their mistakes. Total scam. These guys need to be held accountable. DON"T MAKE THE SAME MISTAKE WE DID.

Destroyed my couch, busted the walls & refused compensation…read more I initially thought they would be a great company to move with as the booking was smooth and they assured me even with a detailed explanation of my home, their movers would be able to handle the furniture properly. Upon arrival, the movers spent over an hour trying to force the couch through the door- this was after I explained in detail how my friends and I (who are not movers) configured the couch through the doorway when we got it in. They ended up breaking the legs and the frame of my antique couch against the walls taking out chunks and leaving scrapes, and against my wishes, dismantled the couch. In the end, they couldn't get the couch out. Later, my friends and I easily got the couch out, the same way we got it in, without damaging anything. I have been in an ongoing battle with Joseph from the company trying to receive some sort of compensation. Joseph originally agreed to offer a replacement couch from their warehouse, or to place a value on my couch and find a replacement at ReStore. He has now backtracked on all offers, citing some company policy not originally stated when offering the other replacements. It has been OVER a year since the move, there hasn't been any resolution in regards to the broken couch, nor the damages to the walls. Truly the most disappointing and frustrating moving experience. I would not recommend them to anyone. Ouch My Back & You Move Me have been life savers.

Really impressive service, friendly and willing to accommodate some last minute changes. Great…read morecompany. We were recommended Hour Movers and I am so glad that we used them. They delivered a sofa and then we asked them to deliver our old sofa to another home. It was done quickly and efficiently. We have used several movers and no one comes close to providing the level of customer service that we experienced with Hour Movers.

Highly NOT recommended. We got in the bad end with strata thanks to A to B Moving & Freight. We…read morebooked the elevators between 1 - 4 pm. We even told A to B that is the moving slot. A to B marked on their instructions in several places. Strata is very strict about the rules. This is an apartment building we are moving out of. They showed up at 9 pm. Yes 9 hours late of the original booking time. No apologies. A to B said they have experience with moving. I don't think so! They should either have proper estimates or planning or better management. This is unacceptable. An hour late, I get but 9 hours late is extreme. The move happened between 9 pm to 1 am. Yes it ended at 1 am. This is an apartment building and it causes lot of disturbance to other tenants as well. Their movers thinks the world evolves around them. No considerations to other tenants. I don't recommend using this company. Great now we are going for a hearing with strata thanks to A to B Moving & Freight. A to B Moving & Freight is the WORSE moving company that you can deal with.

I booked A to Be moving thinking it would be a good idea to get some extra help. it wasn't a big…read moremove, just from Alberta to victoria. Now here's the deal, they arrived to my condo in Alberta and told me i looked like i belonged in a shack, anyways i laughed it off and moved on. big Al opened the back of the truck and walked away; I go to place my new top of the line pink and yellow bed frame in the truck but the truck is halfway filled with portable toilets, to make matters worse when i place my frame down a minor jumps out and screams "FORNITE FOR LIFE DUDES" and knocks over a toilet ON TO MY NEW BED FRAME. Big Al told me it was my fault for scaring his brother who has some condition? I wasn't even listening i was just screaming about my pink and yellow bed frame that was now brown. I feel like this says enough.

We've hired Go Truck Go three times over the past three years, including our recent final move--and…read moreevery experience has been phenomenal. Richard and his team are the kind of people you hope to work with: prompt, polite, and impressively professional. They consistently showed up ahead of schedule and handled everything with thoughtful attention and care. Their efficiency and friendly attitude made the process smooth from start to finish. We love these guys and would recommend them in a heartbeat. If you're looking for dependable movers with great rates and top-tier service, Go Truck Go is it. Huge thanks to Richard and his crew for making every move stress-free!

What can I say, best moving experience ever!…read more Very professional, polite and strong young guys, who stayed and helped us until the very end. There is always more to move than you think, and we couldn't be happier, and would urge anyone to use Go Truck Go. Vancouver, Downtown

FYI, Jacob and Alonso were amazing!…read more Where do I begin...I paid for a move into one of their lockers for a month. Then they were to bring my belongings to my new place Jan. 2022. They arrived late after letting me know to be there at 10am because 'the guys like to start early', they were 1 1/2 hours late because they had to fill up the truck (on my time). They left after dropping off my stuff and I quickly began to realize that I was missing a bunch of boxes and two shelving units, plus one of the shelves to my lovely hutch. I contacted and spoke with Andrew Foster about locating my belongings, he said, 'he was working on it and he'd have the guys look again in my locker'. I received a text from Andrew with a photo of my family's old truck which one of the items I was so upset about having it 'misplaced'...I was thrilled. But they were still trying to locate all my stuff, so they were going to 'tear a wall down in the warehouse to find the rest?! I learned that when they can't fit everything into the locker, they store it in the warehouse and separate it with 'walls', 'you know moving blankets' he said. What? I paid for a locker, why didn't anyone tell me this or at the very least, make a note on my file as to where they put my other belongings? "They forgot" The remainder of my items were found, 'in his office in an alcove' or something! Finally the 2nd load of my belongings were dropped off and left outside under the cover of deck. So I alone had to move all those boxes and two shelving units into my place. (I have arthritis in my back and Fibromyalgia, I am on disability), no offer was made and still no compensation for this trouble and added stress. Once I had pulled all the boxes in the house, I began to go through them. One of the last boxes I went through was one of my bathroom boxes, the minute I opened it, it was very clear that a rodent had eaten through the box and everything was covered in rodent droppings. I moved it outside and emailed Andrew, both myself and my friend and advocate messaged him because at this point I was livid. He blamed me and said I shouldn't have packed food in my bathroom box (of course I didn't). He distracted the conversation with comments like, 'in all my 15 years of business no one has ever made a claim' and 'I have never know our warehouse to have a rodent problem'. Like I must have made all of this up. He was sent photos, my quote stating I paid for a locker as well as 2 moves. He has refused to pay for any of my items ruined in that rat box. That's the only thing I was seeking, that some of my damaged items be replaced. These items were ruined from not being stored in a locker. I can not afford to replace these items, being on disability and not working at the moment. Just a terrible way to conduct business. I understand that mistakes happen, but how you deal with those mistakes, speaks volumes about the business and the integrity of the owner.

Foster's Moving movers damaged 80% of our furniture, including denting and scratching pictures…read more They broke a drawer off my desk and taped it back on. We provided moving blankets but they didn't even use them. Andrew, the owner has said he could come to an agreement by sending us an e-transfer of $50. Totally disgusting.

Excellent, couteous, capable service. All of the staff were great, worked well together, took care…read morenot to leave a mark or damage anything as they worked and had some tight corners to manage! Would highly recommend this team - made a stressful event worry free. We are very grateful!

We needed a pickup from an estate sale on short notice at month end (August 30-31, 2024) and only…read moreUptown was available, said they would pickup before 6pm on the Friday night (bookcases had to be picked up by noon Saturday or purchase would be forfeited). They ghosted me so my husband called -- they said they were on their way but never showed up. Saturday morning I texted and again was ghosted. Uptown movers left us high and dry after promising to do a job. Unreliable, unprofessional, and dishonest shirking. Would have preferred them to be honest about their inability to do the job rather than have them ghost my calls and texts and leave us scrambling at the last minute. This was over a year ago but I am making time to review because this was a dismal experience and I strongly do not recommend Uptown. note: this was in Victoria BC.

Firstly, I would like to commend the three people who manged my move. They were very polite,…read morecourteous and efficient. Perhaps most importantly, none of my possessions were damaged as a result of this move - which is a very big plus. However, there are two significant factors which directly impacted the overall quality, cost and experience of this move. My sofa, a down-filled UpCountry couch that cost $3,500 when purchased 17 years ago (now costing roughy $5,000 new), and in excellent condition - did not fit in the elavator. In my 20+ years of moving, this had never happened to me. After spending roughly a half hour of trying to make it fit, the team leader provided three alternatives: 1: pay $100 and they would deliver it to a Salvation Army ("SallyAnn"), 2: try to move it up the stairs to the 4th floor (no one had a tape measure to determine if it would fit); or, 3: it turns out one of the movers was in need of a couch . Of course - I chose option 3, thankful that this unforseen debacle could actually benefit someone. The second important aspect that impacted this move was the significant difference between the quoted price and final charge: there was a $700 difference. I provided all measurements for every item to obtain a quote. The estimate was $1,700. The final charge was $2,400. I should mention that just over one year previous, I moved from Ladysmith to Victoria - with the exact same contents, and a professional mover, and that move cost $1,700, including a 1.5 hour drive from Ladysmith to Victoria (this particular move I am referring to now was a 40 minte drive). I'm not sure what to make of this, seems this company is getting favourable reviews around, but I can't help but think something was amiss in all this.

The most horrible experience 2 movers showed up and there was no access to the elevator they were…read moreslow as molasses what should have been at the most a 3hr move was stretched out to 5 hrs! At the end the portable machine did not work i fortunately had cash on me i will definetly not choose this company again