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    AMJ Campbell Victoria

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    1 year ago

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    Foster's Moving & Storage - Sam in action

    Foster's Moving & Storage

    (14 reviews)

    FYI, Jacob and Alonso were amazing!…read more Where do I begin...I paid for a move into one of their lockers for a month. Then they were to bring my belongings to my new place Jan. 2022. They arrived late after letting me know to be there at 10am because 'the guys like to start early', they were 1 1/2 hours late because they had to fill up the truck (on my time). They left after dropping off my stuff and I quickly began to realize that I was missing a bunch of boxes and two shelving units, plus one of the shelves to my lovely hutch. I contacted and spoke with Andrew Foster about locating my belongings, he said, 'he was working on it and he'd have the guys look again in my locker'. I received a text from Andrew with a photo of my family's old truck which one of the items I was so upset about having it 'misplaced'...I was thrilled. But they were still trying to locate all my stuff, so they were going to 'tear a wall down in the warehouse to find the rest?! I learned that when they can't fit everything into the locker, they store it in the warehouse and separate it with 'walls', 'you know moving blankets' he said. What? I paid for a locker, why didn't anyone tell me this or at the very least, make a note on my file as to where they put my other belongings? "They forgot" The remainder of my items were found, 'in his office in an alcove' or something! Finally the 2nd load of my belongings were dropped off and left outside under the cover of deck. So I alone had to move all those boxes and two shelving units into my place. (I have arthritis in my back and Fibromyalgia, I am on disability), no offer was made and still no compensation for this trouble and added stress. Once I had pulled all the boxes in the house, I began to go through them. One of the last boxes I went through was one of my bathroom boxes, the minute I opened it, it was very clear that a rodent had eaten through the box and everything was covered in rodent droppings. I moved it outside and emailed Andrew, both myself and my friend and advocate messaged him because at this point I was livid. He blamed me and said I shouldn't have packed food in my bathroom box (of course I didn't). He distracted the conversation with comments like, 'in all my 15 years of business no one has ever made a claim' and 'I have never know our warehouse to have a rodent problem'. Like I must have made all of this up. He was sent photos, my quote stating I paid for a locker as well as 2 moves. He has refused to pay for any of my items ruined in that rat box. That's the only thing I was seeking, that some of my damaged items be replaced. These items were ruined from not being stored in a locker. I can not afford to replace these items, being on disability and not working at the moment. Just a terrible way to conduct business. I understand that mistakes happen, but how you deal with those mistakes, speaks volumes about the business and the integrity of the owner.

    Foster's Moving movers damaged 80% of our furniture, including denting and scratching pictures…read more They broke a drawer off my desk and taped it back on. We provided moving blankets but they didn't even use them. Andrew, the owner has said he could come to an agreement by sending us an e-transfer of $50. Totally disgusting.

    Papa's Moving - Rain or shine our movers arrive on time!

    Papa's Moving

    (35 reviews)

    Marpole

    Please find a different company! I'm seriously writing this to look out for you…read more Here's the short form, the company's constantly breaching the employment standards act for BC, not only that but they are definitely anything but professional. This is just the tip of the iceberg. There's some major issues within the company they hire without any proper interview nor do they make you sign any forms. They do not pay their workers well and offer no overtime. They also threaten workers with pay deductions. They also fish for reviews constantly. Not only that they will quiet fire employees. Also note they do not provide workers with any formal training or proper handling techniques. Drivers are hired without their drivers abstract being reviewed or even proof of a class 5 license. The company promises unrealistic quotes on work, and will purposefully withhold items until payment is received. If something is broken their first thought is to attempt to hide it as best they can to avoid giving you a discount or resolving the matter properly. Also note if you do find damage to your property the manager will actively make it difficult for you and try to evade your questions and a proper discount. Allegedly within their contracts they say that you must write a good review (despite if they did a terrible job) of the company or they will attempt to charge you. The workers themselves are none the wiser so it's not worth taking your frustrations out of them most of the time they'll get reprimanded if the customer is difficult. Again PLEASE do find a different company and if you must use this one I urge you to be very skeptical and read everything of the contract.

    I contacted cody for a moving quote earlier this month, and I noticed how he sounded like he was on…read moremedication that made his thinking really unclear and slow as he sounded very out of it, and as well he kept speaking over top of me and asking me to repeat myself. after he took all of my content and location information he said " i am not in the office now I will have to send you a quote tomorrow morning. " by 11am the next morning I received no quote, so I called cody again and he sounded like he was sleeping or like he was doped up and drugs. he said he will email me the quote by 2 pm that day. 2 pm went by and I did not receive a quote from him so I texted him at 4 pm. Nothing So I went to a concert that night, and came home at 11:30 am and there was no quote from cody. So I texted him with an appropriate piece of my mind, and explained to him how he made himself look blatantly unreliable and that I would never hire him or his father's company nor would I recommend papas moving to a friend or to anyone. cody was ridiculously unprofessional. I highly do NOT recommend relying on or hiring pappas moving.

    Take A Load Off Moving - Moving Rewards & Referrals - Did you know when you move with us we offer a few different rewards and referrals?

    Take A Load Off Moving

    (17 reviews)

    BEWARE is the best advice I can offer after two experiences with TALO…read more This is what I have learned to expect from them: They will be late. On the first move, they were 3 hours late because a driver had called in sick. That can happen, and I thought it forgivable. Two years later on the second move, they were 4 hours and 40 minutes late. Again "a driver called in sick". Apologies were offered on both occasions, but that did nothing to mitigate the exhaustion experience by this senior caused by a 9-hour moving day for a 550 square foot space. They will lose something. On the first move, vacuum cleaner attachments went missing. I didn't notice this until the next day so too late to report. On the second move, two woven baskets and a 3-foot silk plant went missing. This I noticed and reported within an hour of the team leaving but I received only repeated assurances of how important my concern was and how "Our top priority as your go-to home moving company is the protection and safety of your possessions". Nice words, no action. There will be damage to something. On the first move, it was minimal. The leg of a dresser was loosened and bent and the frame of a folding table was slightly bent. On the second move, there was damage to a leg on each of two recliners, a chip out of a wooden kitchen table, and slight damage to the finish of a TV stand. Again, I was far too tired to notice these things before the team left, so too bad for me. The team will be friendly and personable. Fairness demands that I report the good as well as the negative. Justin and Jason were both very pleasant to deal with and are good ambassadors for TALO. This is the first negative review I have ever posted in any circumstance but conscience dictates that I alert unsuspecting potential clients of the pitfalls that I met with on two separate encounters with Take A Load Off Moving Ltd.

    Don't ever us this company on a long weekend! Their regular people call in sick and they scramble…read moreto find any warm body they can. Doesn't matter if they are experienced or brand new to moving, the replacements are the worst movers I've ever experienced. I've had numerous moves for over 50 years. The company appeared to be competent and well organized professionals but moving day was the worst ever. The "manager" threw the bosses plan out the window and did as he pleased. Many antiques were damaged. It took them 12 hours to load drive 5 minutes and unload. I could go on but I'd like to forget this experience. Just don't hire them on a long weekend.

    AMJ Campbell Victoria - movers - Updated May 2026

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