Twice we made reservations to go to the airport and they never showed up!!!!!!!!!!! It almost made…read moreus miss our flights until a friend gave us the needed ride!!!!L!!L!!

Super friendly and professional!! Employee-Treshawn goes above and beyond to help you and make you…read morefeel at ease.

Distribution Center in Champaign IL. The semi's driving on…read morethe highways around Champaign, IL will not slow down. Even through the construction Zones. I have complained to FedEx customer service and the IL State Police Zone command. I was informed by customer service no one from FedEx distribution center can call me about my complaints, I find that hard to believe. I've been pushed off the road, the semi's weave in and out of traffic always speeding without signals. I hope gps speed tracking devices are installed. The semi's also will ride rt behind you as close as possible. I'm waiting on a call from IL State Police to inform them exactly where they can get the semi's in a construction zone speeding and driving erratically and what time to do it. I have noticed this for over a year and it needs to stop.

This FedEx location is a pig sty. In the heart of Campustown they never shovel snow, trim weeds or…read morepick up litter. They are always in violation of city codes requiring maintenance of their property and therefore, they are not good neighbors nor good citizens of our community.

Steeple's Office Store at Prospect Avenue in Champaign, Illinois, is one of the worst business…read morecenters I've ever experienced. Their printing service is completely broken. You cannot print from your own device and are forced to use their single computer, which creates long lines. I paid six dollars and forty-two cents but was unable to print my document. If you try to send your document through their email system, you're often told you must return the next day to pick it up. It feels like they intentionally removed the photocopying machine just to force customers to spend more time and money on their computer. Many people, especially older customers, cannot remember their email passwords because they're saved on their phones or home computers. This setup makes the whole process unnecessarily difficult. The customer service was also very poor. One staff member stared me down and made me feel unwelcome the moment I walked in. This experience was frustrating, inefficient, and disrespectful. I came from Los Angeles and was truly shocked by the level of service at this location. I apologize for that! Let's focus solely on your positive library experience. Here's a direct take: I went to the library in Champaign to print documents, and I was blown away by the kindness of the staff. They helped me connect everything, and I ended up printing 5 pages for only 6 cents! It was affordable, easy, and a genuinely pleasant experience. Highly recommend the library for your printing needs

Great rep at the Amazon returns counter. She made my day. So helpful and a great personality!!read more

My car stalled and many warnings including the battery warning came up. My insurance had Galey come…read moreover. He came and gave a jump-start. I was concerned it could stall again before I can make it to the dealership. When I told him, he followed me and made sure I made it without trouble. Wonderful service!! Very much appreciated!

From the owner: We are a local business that offers a variety of services throughout Champaign/Urbana & surrounding…read morecommunities, such as, commercial & residential property cleaning, junk removal and more! Please visit our website to see our full list of services.

Used Fedex's return service for an online order. Lost $90 because staff person said I didn't need…read morereceipt; it had been automatically entered as returned. This was bullshit, and she was disorganized, with too many packages. Hate this company.

I've been here a few times over the past couple of months…read more I haven't utilized any services other than shipping and don't really have any complaints, other than the fact that the lines are 3-4 customers deep when I stop in (late afternoon). Typically two employees are working at the front counter, but because of all the questions they have to ask you (even more now that the mail bomb incidents have happened) dropping off is not a quick process. Have your ID ready. Employees have always been very friendly and knowledgeable. 5/5 stars for them having packaging tape on hand in case you need to close a box. USPS makes you buy a roll. Lots of office products in stock, too. Good assortment of calendars, planners, holiday stationery and more.

The crew here are extremely helpful in printing, packaging, and posting things off. It is somewhat…read moreof a small store which causes the place to get crowded real quick with a constant flow of customers but I like how the employees keep everything going. They work diligently and quickly. They also have free wifi :)

Very fast in and out service always helpful with Amazon returns and really friendly people.read more

Would give zero stars if possible. I've never been to a shipping center this incapable of simple…read more tasks. Very outdated and run down. I'm not sure how they stay in business. Go literally anywhere else.

Used this printing service, which is located in the U-Haul complex on Philo Road, several times…read more The people are consistently polite and helpful. Today Brett went out of his way to get some printing done for me on special paper. The interior of the store is clean and safely prepared during the Covid pandemic. This is a great small business in Urbana and I urge you to try them!