I contacted this company that my friend recommended since I was having some issues with computer …read more Their response time was very fast which I was happy about since I can't survive without my computer. At first I thought maybe it was something simple since I'm not very tech savvy but after the guy came I realized there was some damage but the IT guy was super knowledgeable. I hate when you call some IT company and they know less than you. He gave me some options which I appreciated since sometimes all they want is what is more convenient for them not my pocket. I was very happy I called them since they were fast, professional and got my problem solved.

I had a WiFi network installed by professionals that never worked well and after multiple visits…read morefrom them, many of them where they charged me, I just got so frustrated I called Smart Start Networks. They were amazing. They evaluated my current system, which is also integrated into an AV system, wrote up a proposal which I accepted. The system they installed is amazing. I have never had as good a WiFi system in terms of strength of signal, speed and reliability. As important, this Smart Start does what they say they will do without any surprises. They call when they say they will call, show up for appointments on time and really back up their services. In my case there has been nothing to do, since their system is working perfectly, but Smart Start Network has followed up a couple of times in the first 30 days after installation to make sure I was 100% satisfied. If you have a WiFi system you want installed, or have an existing system you would like upgraded I would highly recommend Smart Start Network. Lastly, Phil was the senior technician on my job and was phenomenal. Gina works in the office and is fantastic as well. This is my first Yelp review. I felt compelled to endorse this company because they are a breath of fresh air in NYC, where quality of product and service are often hard to find!

Joseph is really helpful in solving my home networking issue. He responded to my quote request and…read moreother questions really fast. Came with good advice but also listen to my preference.

Knowledgeable, courteous and quick. What more could you ask for from an IT expert. So glad we found…read moreJoseph and his team. Our wifi works smoothly with maximum coverage. Could not be happier!

Tamas is the best. He came promptly as promised and immediately diagnosed the issues with our…read moreaudio/visual system and connectivity. Tamas determined that Optimum and Verizon technicians incorrectly installed patches that were short term fixes and left behind "the other guy's" cables and connectors that were not connected. In fact, the Verizon Extender was not transmitting a signal and was merely a fixture on the mantle below the tv. Not only did Tamas clean up the mess others left behind, but he patiently explained what he was doing every step of the process. I strongly reccomend Immersion Audio, Technoconsious and Tamas Gabor for all your electrical and communications needs.

Tamas and team are the best. Excellent recommendations, and handled our job in timely fashion.read more

I contracted CMD Technology for a security system for my business. The owner 'Chris' was extremely…read moreprofessional and gave me a few options with cost breakdowns and timeframes to complete the work. I was satisfied with the overall outcome of the security system. The project was completed on time and on budget! I will definitely be a repeated customer when upgrading my home security & entertainment systems.

Christian was so good and I will use them again whenever I need help. From making the appointment…read moreand him coming to my apartment the following day was good. I told him what the problem was and he got into it.

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

I needed to have my new printer installed. Brandon was just wonderful. He was prompt, very…read moreprofessional, cordial and got my printer up and going in no time. I will definitely call on him for my needs in the future.

Brandon was able to quickly help resolve my printer issue over a phone consultation. He was very…read moreknowledgeable, honest and very helpful. A definite recommend to anyone looking for a reliable repair solution for your electronics.

Seriously if Yelp allowed 6 stars, this would be the company for it. Doron, Jonathan, and everyone…read moreelse on their team are true professionals in every sense of the word. I hired them to "wall mount a few TVs and hook up my receiver" in my new apartment and Doron came in with much better ideas - "why not do all new speakers in the ceiling?" This made me excited but also skeptical - is this the classic upsell? But no, all of the prices were extremely reasonable, the work went smoothly with excellent communication, and when there were hiccups with the TV hookups (Verizon FIOS network clashed with my home mesh internet system and provided a huge headache), Doron and Jonathan put in the extra time to make sure everything was perfect and never thought twice about it, at no extra charge to me. I hired them for an add-on project to install a TV on my roof, which was a fun AV/construction puzzle that they solved beautifully. It's really clear these guys know what they're doing and care deeply about delivering a fantastic product. Even since the hookup when there have been a couple small issues, they never hesitated to help me resolve them, even coming to my house on short notice. Seriously I can't say enough about ExpertTech - I wish all contractors worked like they do, but we don't live in a fantasy world! Thank you Doron and Jonathan (and Nico and everyone else!)

These guys know what they are doing!…read more I recently decided to connect the pre-installed(but never hooked up to an amp or smart system), integrated speakers, hang and connect a TV and also needed to upgrade the interwebz, at the crib because it as extremely slow and spotty (some areas would not get wifi at all since it's the building is old and made of brick.) So after consulting the internet the internet I called ExpertTech Inc. and some other firms. What came next blew my mind (in a good way), not only did Doron (the owner, and all round very nice guy) get back to me immediately, but he came over the same day to do the visual assessment. I had and itemized estimate the very next morning! Boom! How about that for speed? I scheduled the installation for the next week, when all the necessary components were scheduled to arrive. Installation was also a breeze! At least Marston and Brandon, a two man installation Team Machine, made it seem that way. The first day was spent, calibrating all the necessary CAT-6 ports and setting up the server rack and internet. The second day was spent setting up the sound system. And this is were they really shined. Apparently the speakers (installed by someone else, not these consummate and dedicated pros) had been wired wrong, At this point I was afraid the whole endeavour would go down the drain, but fear not, ExpertTech stepped up to the plate! After checking one ceiling speaker they realized they could remedy the whole situation by going in and taking every speaker out of the ceiling and rewiring them. This is not an easy task with high ceilings and it proved to be time consuming, but these guys never even broke a step and handled it like champs, they even stayed late until the job was done. (Who in NYC does that? Nobody, except ExpertTech! Faith in Humanity restored, am I Rite'?) Anyway, after setting up the speakers, they cleaned up and and walked me through the setup and how to use it. Then they left. And were it not for the moronic massive smile on my face when I cranked up some tunes and surfed for cat pics on the blazing fast Wireless (up from an average time of 30 Mbps to now around 240-300 Mpbs not even kidding, I almost shed a tear, when I later streamed a movie in full HD, in BED, something I had not been able to do before) I would have never even known they were there. Honestly, I cannot recommend them enough. This is one of those no brainers. Just go ahead and call them. Btw, the other company called two weeks after they installed everything, let's call them comapny FU Client, and they said they would be available a week after that.... so yeah... Don't even bother, just call ExperTech. I didn't regret it!!!