We were on vacation and had a serious issue w our water pump…read more Dealerships could not help us due to no slots, but oscar's was willing to squeeze us in and did a solid repair job (took the whole day on Saturday). We were so greatful to be able to have our car repaired before leaving to go back home. We felt the price charged was a fair price given what they would have charged at the dealership! Muchas gracias to Oscar and his team! We need more honest small repair shops like yours!

I will repeat what others have said honest and reliable! Reasonably priced for today's…read moreoverinflated costs. They have done a solid job on an old vehicle that had numerous issues. They respond quickly with texts and calls with informed responses. Good mechanics are hard to find and we're grateful for this shop.

I'm always greeted in a professional and friendly manner by the staff. They provide honest…read morediagnostics and reliable service.

Redmond Auto Service Tire Pros has become our go to auto service center. We have been taking our…read morevehicles there for at least three years. I trust them for all my routine services and the regular tire change over. The people are the best and their prices are reasonable.

Josh is dynamite, so refreshing to call a place get quoted a price and have them do everything they…read morepromised on time, on budget, with a positive helpful attitude! Thank you!

Don't hesitate to bring your truck here. They do not deserve the low yelp rating and they will get…read morethe job done without breaking the bank.

Sadly service at this location has really gone down hill. They have taken up a customers always…read morewrong mantra while all around the signage talks about their quality experience and customer satisfaction. It seems this only applies until you hand over the $$$. I used to swear by this location even when people I knew were telling me Schwabs has lost it I was a die hard fan but even this long time customer can take only so much.

Their quality of service has gone down anyway at the Redmond stores. I've been misdiagnosed on my…read morevehicle with a ungodly repair estimate that was found out wasn't even needed. They have new recruits that they haven't trained properly. It's all about getting that estimate to you getting that work done even if you don't need it. Had no issues with any other stores except for Redmond in 50 years! The honesty and integrity is lacking in the Redmond stores.

Bill and Jacob were awesome. Super respectful to both me and my wife, took extra time with our…read morevehicles, and actually treated us like humans instead of a checklist. No pressure, no upsell nonsense -- just genuinely helpful, friendly service. You can tell they care about doing the job right. They absolutely deserve a shout-out.

They have a bunch of kids working here that are slow and don't care. Waited 45 mins for 2 cars to…read moreget an oil change and while a massive line of cars formed 2 of them are working on a van next to the garage. Brutal.

Amazing customer service. They went above and beyond my expectations. Point S will definitely be my…read morego to tire shop

TL;DR: this location has poor communication and did not complete the work I was charged for…read more I have been to this location, at least four times now, but I have no plans of coming back again. The unreliable, poor customer service is driving me away. I have only come here to have new tires mounted on wheels and the first two times I came things went okay (only exception being no call to let me know the work was done). I recently brought tires and wheels in again to have them swapped and have some old tires patched and never received a phone call when the work was supposedly done. I mentioned to Jesse that I was not called the last two times but he did not seem to care. When I picked up the tires I was charged for all of the labor that should have been done, but later discovered they did not fix one of the tires even though I was charged for it. I went back the next day to have them fix the tire I was charged for and you can imagine my surprise (sarcasm) when they once again never called to let me know that it was done.

First off let me thank Riki! He really went out of his way for me the other day!! He really…read moredeserves a bonus or raise because his customer service is well beyond what I had expected!!! Was traveling thru and had a 7-8 hr journey ahead of me. I pulled up and hesitated to ask but he'd seen me and asked if I needed help. Awesome young man!!! My tires were all different psi's and I knew it. He was happy to make sure I got back on the road with all tires at the rt pressure!! Thank you so much Riki! I made it to Kooskia, Idaho with no problems!! Riki you are the BEST!!!

I have always bought my tires and batteries from Les Schwab. Started in Burns, OR for 30 years and…read morenow in Redmond for 24 years. My Ram truck was dead, couldn't even get in with key fob to open door and release hood to charge the battery, not enough volts to do that. Used the " key" in the fob to open door and hood. Called Les Schwab's and being very busy they came the next day which was fine with me. A very nice "Schwabie" came with a new battery, dead battery was still under warranty, thank you very much so I was pleased to pay the service charge! The guys still run to check what we want, they have all been very pleasant to me. I knew the old Les Schwab days, that's why I still go to them. Thank you guys for helping this old gal out! Shari Y.

I ordered tires for my Bronco from the Walmart Auto Center in Redmond, Oregon, and scheduled an…read moreinstallation appointment. They took payment immediately -- then canceled the installation two days later without explanation. After rescheduling, they canceled the entire order. Hoping it was a fluke, I placed the order again because the price was good. Set another installation date. Canceled again two days later. Then -- ironically -- I was notified the tires had arrived and I should schedule a pickup. I didn't want to pick them up -- I wanted them installed. I went to the store and asked if they could install the tires right then. At first, I was told no. When I asked to cancel the order, they suddenly could install them. So I left my Bronco and was told it would be ready in 1.5 hours. Guess what? 1.5 hours later, they called me to say their machine couldn't install the tires because of the size. I returned, got a refund for the tires -- but they couldn't refund the installation fee at the store. Now I have to call a 1-800 number and chase down my own money. This entire experience was a circus of incompetence, poor communication, and wasted time. I will never go back to the Walmart Auto Center again -- and I strongly recommend you don't either.

This place is a joke. Do not waste your time trying to get anything done at the Walmart auto…read morecenter. 2 days in a row I had oil change appts get canceled. I finally made an appt that didn't get canceled, I brought my car in at 3 and waited for 2 hours. When I came to check on what was taking so long they said they haven't even started.