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    CTS Tires, Inc.

    5.0 (1 review)

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    11 years ago

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    Walmart Auto Care Centers

    Walmart Auto Care Centers

    (2 reviews)

    I ordered tires for my Bronco from the Walmart Auto Center in Redmond, Oregon, and scheduled an…read moreinstallation appointment. They took payment immediately -- then canceled the installation two days later without explanation. After rescheduling, they canceled the entire order. Hoping it was a fluke, I placed the order again because the price was good. Set another installation date. Canceled again two days later. Then -- ironically -- I was notified the tires had arrived and I should schedule a pickup. I didn't want to pick them up -- I wanted them installed. I went to the store and asked if they could install the tires right then. At first, I was told no. When I asked to cancel the order, they suddenly could install them. So I left my Bronco and was told it would be ready in 1.5 hours. Guess what? 1.5 hours later, they called me to say their machine couldn't install the tires because of the size. I returned, got a refund for the tires -- but they couldn't refund the installation fee at the store. Now I have to call a 1-800 number and chase down my own money. This entire experience was a circus of incompetence, poor communication, and wasted time. I will never go back to the Walmart Auto Center again -- and I strongly recommend you don't either.

    This place is a joke. Do not waste your time trying to get anything done at the Walmart auto…read morecenter. 2 days in a row I had oil change appts get canceled. I finally made an appt that didn't get canceled, I brought my car in at 3 and waited for 2 hours. When I came to check on what was taking so long they said they haven't even started.

    CTS Tires, Inc. - tires - Updated May 2026

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