Bill and Jacob were awesome. Super respectful to both me and my wife, took extra time with our…read morevehicles, and actually treated us like humans instead of a checklist. No pressure, no upsell nonsense -- just genuinely helpful, friendly service. You can tell they care about doing the job right. They absolutely deserve a shout-out.

They have a bunch of kids working here that are slow and don't care. Waited 45 mins for 2 cars to…read moreget an oil change and while a massive line of cars formed 2 of them are working on a van next to the garage. Brutal.

We were on vacation and had a serious issue w our water pump…read more Dealerships could not help us due to no slots, but oscar's was willing to squeeze us in and did a solid repair job (took the whole day on Saturday). We were so greatful to be able to have our car repaired before leaving to go back home. We felt the price charged was a fair price given what they would have charged at the dealership! Muchas gracias to Oscar and his team! We need more honest small repair shops like yours!

I will repeat what others have said honest and reliable! Reasonably priced for today's…read moreoverinflated costs. They have done a solid job on an old vehicle that had numerous issues. They respond quickly with texts and calls with informed responses. Good mechanics are hard to find and we're grateful for this shop.

I want to give these guys five stars. I had to make a quick trip to the hospital to be with my…read moredaughter and I ran out of windshield wiper fluid I stopped in to see if they did the service and they did it no charge

I would like to bring to everyone's attention a recent experience I had with the Jiffy Lube…read morelocation in Redmond, where we have been loyal customers for the past 13 years. We have always appreciated their status as a veteran-owned business and felt we could trust them with our vehicles. However, during my wife's recent visit to have her Jeep's oil changed, we noticed that the window sticker was not updated. This was the second time in a row this has happened. I also discovered that all four valve stem caps were missing. I had previously purchased stainless steel 9mm shell caps for her Jeep. I contacted the Jiffy Lube, and they assured me they would investigate the matter. The following day, they reviewed the technician's information and stated they would reach out to him. After several days, I followed up and was informed that the cameras confirmed the valve caps were present when the vehicle arrived, and not there when she left but they could not identify who removed them and that they would not replace them. When I expressed my disappointment, particularly regarding our longstanding patronage, the response I received indicated a lack of accountability. It is concerning that an employee had taken personal property, and the management's decision not to address the issue reinforces a mistrust. While the monetary value of the valve caps is not significant, the principle of the matter is troubling. This incident raises questions about overall security and integrity at this establishment. What else do the employees help themselves to? Change any cash they find? Consequently, I have decided to seek service from another provider moving forward.

Amazing customer service. They went above and beyond my expectations. Point S will definitely be my…read morego to tire shop

TL;DR: this location has poor communication and did not complete the work I was charged for…read more I have been to this location, at least four times now, but I have no plans of coming back again. The unreliable, poor customer service is driving me away. I have only come here to have new tires mounted on wheels and the first two times I came things went okay (only exception being no call to let me know the work was done). I recently brought tires and wheels in again to have them swapped and have some old tires patched and never received a phone call when the work was supposedly done. I mentioned to Jesse that I was not called the last two times but he did not seem to care. When I picked up the tires I was charged for all of the labor that should have been done, but later discovered they did not fix one of the tires even though I was charged for it. I went back the next day to have them fix the tire I was charged for and you can imagine my surprise (sarcasm) when they once again never called to let me know that it was done.

2nd time utilizing Dale, will be bringing my boat motor in next. Great personal service, very…read moreknowledgeable and trustworthy. Thanks Dale and crew!

I had a unique problem with my Lexus, I want to change the oil, but the factory oil canister was…read moretoo tight for me to remove from the previous oil change done out of state. I called and they told me to come on by, they got my car in quickly and took care of everything with a great attitude and were very helpful. I will be back as needs arise.

If I could give zero stars I would. It took me a very long time to post this review because I was…read moreso angry and because I have never posted a yelp review in my life. But the dishonesty and way that Josh took advantage of someone who didn't know about vehicles is the reason mechanics get a bad name. My experience deserves a review. I Got a quote for a new water pump. Dropped off the car. "It will be ready by Friday" wasn't "ready" till days later Went to pick it up and it's parked out front with the hood open (to show that work had been done? ) I paid the guy Drove my car home Still making the same noise! What the heck? Call up Powerhaus. Takes me another couple days to get ahold of someone. I bring the car back. "Oh that's something else, not your water pump, your water pump is brand new" well... how much? Another $600 to fix that part. Ok, I'll make an apt. Called back several times to make the apt to "fix this new problem" no answer. Left several messages. No response. I Finally decide to take it to another mechanic. The other mechanic pops open the hood, shines a flashlight on the water pump and shows me how it is VERY obvious that the water pump NEVER GOT REPLACED. This nice mechanic who remains anonymous explained it still had the Toyota symbol and was clearly rusty and old (which I could see with my own eyes as he pointed it out to me) He explained if it was a new water pump it would be shiny silver, not old rust. I Took it back to power haus (seeing red the whole time) where Josh proceeds to argue with me but eventually says he will fix it. He gets my car in and then replaced the water pump, it's ready for pick up 4 days later. Upon pick up I said "I know that you didn't replace it the first time" he said "well it's working now right?" Seriously?!? On top of all of this, before I took my car in the first time I told him my 17 year old daughter was planning to drive it down to San Diego, and I wanted to make sure the car was in good order. With that knowledge, he still let me drive off without fixing the problem (And paying for it) knowing my daughter would probably end up stranded on the freeway if she drove that car down to California. Don't trust this guy. He lies and takes advantage of people who don't know about vehicles.

Joshua has been a solid communicator throughout, and gave me options along the way. He was…read moreunderstanding and didn't give me a hard time about my car

Extremely helpful and friendly, stopped in for some help with a mechanical issue and they had me on…read moremy way extremely quickly and were friendly throughout the process

I was on mile 700 in a 1500 mile road trip with an emergency after realizing previous brake work…read morefrom another mechanic left me without a caliper bolt. This happened at around 5 O'clock on a Friday and Robirts was the only shop in town willing to take me in a get me my quick fix after typical hours and cut me a deal. Very personable and willing to help out when no one else would. Thanks again and I recommend using this place as your go to.

What a great shop!! Took my 2014 BMW in to get a few things…read moredone and was very happy with the communication and quality of the work! Jim explained everything they did, he was wonderful at explaining it. I would highly recommend this shop to anyone and everyone!! Thank you Jim and Ryan!! :)

Everything went well. Tim was pleasant and did a great job explaining what needed to be done.read more

Out on a road trip from AZ. Called after closing on a Sunday, left a VM and Jay called me back…read moresaid he had the Dunlop Elite I like to run and put it on for me first thing Monday morning. The most legit tire shop I've ever been to. He knows what he is doing

I realized the front tire on my bike was 13 years old and overdue for replacement. Jay told me the…read moretire was basically fine, and I could keep riding on it for a while, no problem, but convinced me that since I ride for fun, and I don't need to pinch pennies, why not put a performance tire on to match the performance tire in the rear? Jay squeezed me into his schedule the day after the tire arrived, and it was a pleasure to watch him work. A real pro. I'll use him for all my tires from now on.

I'm always greeted in a professional and friendly manner by the staff. They provide honest…read morediagnostics and reliable service.

Redmond Auto Service Tire Pros has become our go to auto service center. We have been taking our…read morevehicles there for at least three years. I trust them for all my routine services and the regular tire change over. The people are the best and their prices are reasonable.