Baxter Auto Parts

Been going to NAPA in Redmond ocassionally for many years. Yesterday, Monday May 15th, I stopped…read moreby to pick up a cabin filter for my old Honda CRV. $28.00 !!! Well, it was sort of a done deal when the counter fellow brought it up so I paid it. ( Very nice fellow by the way.) Looked online at Amazon today and the prices range from $9 to $16 for the very best one. And this thing did not even fit properly. Had to use a small amount of tape on the edge to seal it. The old one fit like a glove,,,from Amazon BTW. Just trying to buy local but no more. Sincerely, Mark Clement

Review is for getting ACTUAL parts to fix an ACTUAL car, not whether the employees are wearing…read moremasks, believe in unicorns or other such nonsense. I've been working with this store for 22 years. I've gotten way better advice than combing the internet for hours. lots of decent parts at a decent price. Occasionally the part is a fluke, but they've always been fair and helpful. This is my go-to store. Highly recommend if you want good advice and decent auto/trailer/tractor parts at a good price. If you need a random auto shop employee to validate your woke liberal insecurities, look elsewhere.

All American Truck & SUV Accessory Centers

3.5

I had a great experience getting a heavy duty hitch installed on my truck. They were honest and…read moredid the job on time as agreed. I recommend them and will use them again.

I was on vacation with my travel trailer when the tailights went out. Mike the manager sqeezed me…read morein that day, and found the blown fuse and fixed it. And charged me $35. This was a great example of skill, knowledge, and customer service. I couldn't be happier!!! Scott

LKQ Brad's Auto and Truck Parts

1.0

I Purchased, that means paid in full, an engine. It was coming from California to My town in…read moreOregon. The day before it was to be delivered, the delivery driver calls asks if I can go pick it up in Portland 3 1/2hrs away. No! I can't My truck has no engine and I paid for it to be delivered in My town. The next day I go to pick up My engine in My town and they said they sold My engine to someone else because I couldn't go 3 1/2 hrs away to pick it up. I paid for the engine and waited 10 days for it. And they Sold it??? How is that legal?

From the owner: LKQ Corporation is a leading global provider of alternative aftermarket, recycled, salvage and…read morespecialty automotive parts and accessories, for recreational, commercial and performance vehicles.

CTS Tires, Inc.

This place has great products at reasonable prices! They will do free tire rotation and even do oil…read morechanges, now. The staff are efficient and friendly! They don't offer "free beef" or a credit account, but you can sure get US made tires at low prices!

AutoZone

After a very stressful few days I went in to Autozone for the parts needed to get my primary…read morevehicle on the road again and I was helped by Solomon. I cannot express the great service, and it helped alleviate my anxiety immensely. Solomon's expertise and reasoning went above and beyond what most stores offer, so here's a special thanks and shout-out for a job well done!

Hagemeister's

(2 reviews)

My granddaughter has a 2004 Suzuki XL7 and she was having trouble with some alternators that were…read morenot working correctly that she purchased online. I had previously used Hagemeister's on a Nissan pickup and they solved a problem with an alternator that wasn't charging my battery correctly. Once again we were amazed at the level of expert same day service and the quality of professionalism from Bill Duncan and staff. Thank you from Lee Roseno and family

Super helpful and isn't afraid to share knowledge. Affordable and super customer service. Old…read moreschool business values. Definitely my go-to for batteries and alternators.

Walmart Auto Care Centers

1.0

(2 reviews)

I ordered tires for my Bronco from the Walmart Auto Center in Redmond, Oregon, and scheduled an…read moreinstallation appointment. They took payment immediately -- then canceled the installation two days later without explanation. After rescheduling, they canceled the entire order. Hoping it was a fluke, I placed the order again because the price was good. Set another installation date. Canceled again two days later. Then -- ironically -- I was notified the tires had arrived and I should schedule a pickup. I didn't want to pick them up -- I wanted them installed. I went to the store and asked if they could install the tires right then. At first, I was told no. When I asked to cancel the order, they suddenly could install them. So I left my Bronco and was told it would be ready in 1.5 hours. Guess what? 1.5 hours later, they called me to say their machine couldn't install the tires because of the size. I returned, got a refund for the tires -- but they couldn't refund the installation fee at the store. Now I have to call a 1-800 number and chase down my own money. This entire experience was a circus of incompetence, poor communication, and wasted time. I will never go back to the Walmart Auto Center again -- and I strongly recommend you don't either.

This place is a joke. Do not waste your time trying to get anything done at the Walmart auto…read morecenter. 2 days in a row I had oil change appts get canceled. I finally made an appt that didn't get canceled, I brought my car in at 3 and waited for 2 hours. When I came to check on what was taking so long they said they haven't even started.

All American Canopies

1.0

(2 reviews)

STEER CLEAR! I ordered a canopy 4 weeks ago. Last week I made the 30 minute drive to their…read moreRedmond shop to have it installed. Not long after arriving, they called me and said that the manufacturer sent them the wrong size canopy. Well, I dug deeper and called the manufacturer. Turns out my speculation was correct, it was not the manufacturer's fault, it was ALL AMERICAN CANOPIES' fault. So, there's one lie. Next, I get a call from the store manager (the manufacturer called him, upset because he placed the blame on them), and the store manager, Craig, told me that it was MY FAULT for telling him the wrong size truck bed. WOW. If I'm going to purchase a canopy, I'm quite certain that my number one priority is knowing the size of my truck's bed before ordering! I got a full refund of my deposit and am moving on to another vendor. Stay away from this place at all costs!!

These people are without a doubt the worst liars and thieves in the market today, and it's a wonder…read morethey can survive on such an absence of integrity. They completely screwed up my order for a simple canopy, then lied about it regarding available sizes after the botch up was installed. I much later called the manufacturer directly and found out everything these sleazes said was a bald face lie. Having made the mistake and then having me try to get the cap replaced with the correct model after being charged over $3,200 for their mistakes only led to them digging in and not fixing their mess. Then the only "fix" they offered was to modify the rear door to a single gull wing style and charge me another $600. I then had to take this to small claims court which so far has done no good due to their consistent lies to the judge. So, I'm now out almost $4,000 and no resolution in sight while they happily lie their way to the bank. I had to get a full replacement from another local company and they did exactly as I asked rather than going out of their way to screw me. These jackals will lie even if the truth works better, from all their actions to date. They have made a joke of any due process in court and I'm amazed that our system is that flawed that it can't enforce a simple fraudulent sale for a consumer. If you are ever needing a canopy or any other SUV accessory, do yourself a huge favor and find it ANYWHERE ELSE, but don't get stung by these thieves.

Oscar's Auto Repair

4.6

(65 reviews)

I will repeat what others have said honest and reliable! Reasonably priced for today's…read moreoverinflated costs. They have done a solid job on an old vehicle that had numerous issues. They respond quickly with texts and calls with informed responses. Good mechanics are hard to find and we're grateful for this shop.

Went to Oscar's auto repair to get an estimate regarding the replacement of a brake light switch…read morefor my 1995 Chevy Silverado truck. After examining my vehicle, I was told that in order to have that switch replaced, it would be necessary to have the steering column removed so they could access this switch and it would cost approximately $700.00. I took my vehicle to another shop where they replaced my switch without removing the steering column and was charged only $185.00. BEWARE!

Redmond Auto Service Tire Pros

4.3

(36 reviews)

Redmond Auto Service Tire Pros has become our go to auto service center. We have been taking our…read morevehicles there for at least three years. I trust them for all my routine services and the regular tire change over. The people are the best and their prices are reasonable.

I'm always greeted in a professional and friendly manner by the staff. They provide honest…read morediagnostics and reliable service.

Mark's Auto Body

(10 reviews)

Super impressed with the service and work I received last week at Mark's Auto Body. Beginning with…read moremy first contact- I emailed to find out about scheduling a repair through insurance and had a response from Shane within about 15 minutes. I had been dreading scheduling this and he made it so straightforward and simple. I dropped my car off on a Monday morning and my rental car was ready for me to borrow for the time my car was in the shop, the office was organized and clean and friendly. Three days later, as estimated, they called to say my car was finished and ready for pickup. The work they did to repair my minivan's rear bumper and lift gate from a rear end collision is flawless and they also repaired a side mirror for me (unrelated to the insurance work) at a super reasonable price. I was impressed that they also washed my car and vacuumed inside so it was all fresh and sparkling. Definitely recommend this shop, they made everything so easy and exceeded expectations in every way.

Thanks to MAB and especially Jeff for making this process so extremely easy!!! Being a woman I was…read moreworried there could be chance of being taken advantage of, but instead I was completely taken care of. Their customer service is amazing, their work is outstanding and the speediness of the entire job from start to finish was super quick. They had my car back to me after a day and a half of work and it look fantastic.

Limitless Auto Body

These guys are the real deal. They are honest, fair and straightforward, and you can talk to the…read moreowner who is a real mechanic, not just someone who fills out paperwork. Highly recommended.

They did a fantastic job on my Jeep Cherokee! It looks brand new. They do an amazing job…read morecommunicating through the whole process. I truly appreciate everything they did!

Litsis Towing

(8 reviews)

Solid outfit that is professional! Reliable and courteous, nice equipment that can get the job…read moredone.

BEST, cleanest, kindest tow company I have ever experienced- From the dispatchers to the drivers-…read moreTHEY ARE SO KIND and knowledgeable

Trac Towing

3.5

(26 reviews)

Reading the reviews it seems they need to get their customer service people better trained. Also…read moreclean up for these people. My experience was great. AAA sent them out as I had run over rocks and they had the type of truck that could accommodate. It turned out to be busy so Will came to assess the situation. Once determined his truck would not work without damaging the car further, he called another company so I would not have to wait.

Just a PSA.... We received a tow bill for a car we haven't owned in months. We immediately got a…read morehold of Trac Towing, showed them the bill of sale and signed title transfer with the new owner information... they didn't care. They said because DMV had us listed as the Owner that's all that mattered. We immediately notified DMV so now that record shows we didn't own the car at the time of the tow. Trac still doesn't care, they immediately sent the bill to collections and I have no clue where the car is. After much research....this is a legal practice. Does that make it right? I don't think so and I will never give this company another dime because of it. Hopefully this helps someone else though. If you sell a vehicle...notify DMV immediately! You can be held responsible if the new owners don't do their part.

Wet Willys Car Wash

3.3

(43 reviews)

I had sometime to kill waiting for a delayed plane. Decided to get my car wash. These guys…read moreare awesome! Way better than anything in Bend. I will be back

I was looking for a car wash that actually got my pickup clean. It was suggested that I try Wet…read moreWillys Car Wash. I knew that it is on the east side of US-97 that means that I had a choice of trying to turn left across the traffic or find a way to be going north on the highway. I was lucky and found a hole in the northbound traffic for an easy entry into the car wash. I was met by a young man who took my order and processed my credit card. Meanwhile, another young man directed me into the machine and was joined by two other men who folded my outside mirrors and used brushes to clean my pick up. I then went though the machine. Once outside, I walked around my pickup to fold the mirrors back into their normal position and inspect the quality of the wash. I was very satisfied and will return to Wet Willys Car Wash.

Choice Car Wash

3.2

(32 reviews)

Only touchless car wash in town. Plus, they provide clean towels and a great vacuum. My car has…read morebeen ceramic coated so I need touchless.

Went there today & was impressed with the outcome! It was nice that someone (owner?)pre-scrubbed…read morethe front & back & tires beforehand. I'll be back!

Baxter Auto Parts - autopartssupplies - Updated August 2026

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Alignment Techniques

3.3

(25 reviews)

I've used alignment techniques for many years before they switch up ownership…read more I will not be going back.. The reason... they now charge you a fee to even look at your vehicle. If they get it on the rack and they can't align it.. they will still charge you.. and no, that fee will not be applied towards when you come back in after your problems are fixed .. Why the one star review.. because there is absolutely nothing on their walls or on the desk when you walk in that states this policy. Heck they don't even bother to mention it to you verbally! The lady at the front desk (in my opinion) was pretty rude about it when I challenged them on that practice. It's deception and honestly bad business practice. The least they can do is put a sign on the front desk that lets customers know about this.

Almost everyone I trust recommended going to this shop. They had my truck all day. And after…read morecalling to see if it was done, they proceeded to explain it wasn't my alignment that was the problem, it was that I needed new lower control arms. A $1200 JOB. I was given a quote for new work, a bill for an alignment (which was not done) and the keys to my truck. I drove away from that shop with the truck still out of alignment and proceeded to call a mechanic my family has been going to for 30 yrs in BOZEMAN MONTANA, 11 hrs away!! When I arrived in Bozeman I found out that not only did my lower control arms not need replacement, but that my trucks alignment was totally out of wack. Alignment Techniques can't be trusted. Not only did my lower control arms not need to be replaced, but the alignment job I paid for at Alignment Techniques never happened.

Subietech Headquarters

4.9

(37 reviews)

The price of a 30,000 mile inspection was shocking to me at $785. At first I thought that it was…read moreway too high and then someone told me it was normal. I looked on line after paying the bill & these things seem to be quite pricey. In the past they did a different job and the cost was high as well but I think they are talented as they figured out what the problem was and they did a great job so I'm pleased. The problem they discovered was some weird thing the orevious owner had tried to do.

Good people, fair and direct, truly want to help you with info and best suggestions. I would use…read morethem again and recommend. Thanks Mike & Co!

Empire Truck Works

4.0

(8 reviews)

Reached out to them to get a quote on Air Lift brand air bags as they were an authorized dealer on…read morethe Air Lift website. I spoke with Cassie who got me an exact quote immediately on the phone and said they can get the parts in and installed the day after next. They did a great job on the install, and gave me everything I needed for a rebate from airlift. super smooth transaction, would definitely bring my truck back to them.

We misplaced our pins to our stabilizing jacks to tow our trailer. No Rv place had them in stock…read more So we went to empire truck works and they fab them in 20 min, to perfection. Super nice people too! We were able to leave on our spring vacation that day!

Autozone

4.6

(20 reviews)

This was unequivocally the most amazing customer service I've ever experienced at an auto parts…read morestore. When I walked in, a young man greeted me and asked if he could help me find what I came for. I said, "yes." He helped me select the washer fluid and tar remover I came for. After I paid for it, he offered to carry it to my car. Normally I would have said "no," but he seemed so happy to do it, I agreed. Then the shocker. When at my car, he asked if I would like him to fill my washer tank with the new fluid. I said "Sure!" He proceeded to do it taking care to be respectful of my new Audi Q7. I will definitely be back.

I always come to this Auto Zone because the people are so friendly and helpful. Today Blake helped…read moreme with an engine check light diagnosis. He was doing the same thing with another vehicle but while he was waiting for some information for them he went and got another machine to start helping me. I told him I could wait but he assured me it was no problem. Great guy!

Butch's Place

3.0

(4 reviews)

Took my car in and they had it for 5+ months he had to fire the mechanic because he did more…read moredamage to my car than what I took it in for. Once I got it back one day later I had to take it back because it wasn't working right. They said they fixed the leaks and problems to only have the car die one week later as I was driving to work. Had to have it towed (to another place this time) Another mechanic told me the work wasn't completed as Tim and Butch told me it was. When we called and told them the damage that was done they didn't offer to correct it or give us our money back. They took our money, Kept the car too long, and are dishonest. Basically they butchered my car!

Absolutely don't take your vehicle here. They installed my windshield with the gasket upside down…read morecausing it to break. Tried repeatedly to have them take care of the issue to no avail. They wouldn't even return my phone calls, had to stop in the shop repeatedly to try and catch Butch. Had Cascade auto glass replace it and then was told I would be reimbursed. Clearly this hasn't happened and we are back to the not returning calls game. Unfortunately now I'll just be taking them to small claims for the principal of the matter. Zero integrity with these guys, take your business elsewhere.

Larry's RV

3.0

(9 reviews)

Larry's was the best for service and repair. REALLY sorry to see them go. Been gone for more than…read morea year and there is no one to replace them. Sad deal.

DO NOT BUY FROM LARRY'S RV!!!!!…read more We bought a cab over camper on Feb 14, 2020 for $20,000 cash + paperwork fee's DMV etc., today is Dec 22,2020 and we still haven't received the title I have found out some shady business practices they have done to us!! #1 paid them for unit 2-14-2020 didn't hear anything for 2 months granted it was the covid 19 crap when I called Georgia (owners wife) told me not to worry that DMV was backed up because of the shut down (B.S)!! #2 we called the sellers bank to see if it was paid off yet (June2020) and it wasn't even paid off yet?? Called back end of June it was finally paid off middle of the month and bank stated that title was sent to Larry's RV. #3 fast forward to August still NO title in the mail to us.....called Georgia AGAIN to inquire where my title was?! She then says I sent in al the paperwork to DMV and haven't received anything yet it hasn't came yet I called the DMV and waited on the line for 4 hours and they say they are way backed up so again I wait. #4 Called Georgia AGAIN.....lie after lie after lie!.... finally she sent me a refund of $98 and a bunch of the paperwork she NEVER sent in to DMV and told me to fill the paperwork to DMV myself?! huh I thought you sent it in?? I call the bank again they again tell me they sent it certified mail to Larry's RV and said they received it well according to Georgia she didn't have it Larry's RV kept my money for 4 months before they paid off my camper they are thieves and con artist DO NOT DO BUSINESS WITH THEM!!!

Jerry's RV Service Center

3.6

(56 reviews)

The staff at Jerry's know what they are talking about, great service and advice. My go to RV shop.read more

Jerry's has taken great care of my RV for many years. Always on time and reliable. I highly…read morerecommend their services.

Advanced Auto Repair

Once again, Shawn and his crew saved me. They're outstanding!! Very knowledgeably and fair. I…read morewould highly recommend them to anyone!

All American Truck & SUV Accessory Centers

3.5