Stopped into buy some new transmission lines for my Chevy DuraMax diesel, glad to find out they had…read morean aftermarket upgrade in stock, the awesome gentleman behind the counter was nice enough to come out to my truck and lay on his back and make sure I was getting to correct part, now that's customer service! I asked 10 more questions that he answered with enthusiasm, I really appreciate this business, highly recommended P S Lance Poe was the awesome guy who helped me

After my truck was in and out of this shop for 7 months, and paying them over $10,000, I was told…read morenot to bring the truck back. Andrew said they couldn't figure the issue out and blamed it on the wiring. I only drove the truck 200 miles in this 7 months because I was convinced it had a real issue. I took the truck to another diesel shop in Bend and they found the issue in less than 5 minutes in the parking lot. My truck needed a simple $60 boost relief valve. Fixed the full throttle check engine light and loss of power that I'd spent thousands to repair. A 1999 Ford 7.3 Powerstroke is basic enough I didn't expect a shop with their "reputation" to be so reckless recommending repairs that turned out to be expensive guesses. I would not recommend House of Power to do any diesel work. I can't believe what they were able to talk me into and hopefully this review will help others avoid the nightmare I experienced

C&C Auto has been great to work with on two major repairs. The first time I came in, it was for an…read moreengine leak, and the owner actually fixed a dent for me while he was at it! I was in shock. It's rare to get that level of service anywhere, much less a mechanic's shop. The second fix was for an A/C replacement, and they came in under their estimate. Everyone I've dealt with has been super friendly and communicative. I used to go here years ago when it was Steve's Place, who was also amazing. The current owner has been working there since Steve owned it. I would highly recommend these guys.

Saved me from buying a possible money pit!! I took a truck there for a pre-purchase inspection…read more They were very thorough and when they found some unfortunate red flags they were super helpful while being unbiased. Took so much time to patiently help me by discussing lots of potential options and outcomes. Seemed very honest and down to earth and weren't just trying to make a buck and move me along. I highly recommend this great little shop!!

I have a 91 Vanagon Westfalia and Jonathan does a great job on it. He is calm, cool, and…read morecollective and his pricing is really fair. He's kinda like a VW whisperer. I'd be hard pressed to have my van worked on by anyone else. From maintenance to full on engine rebuilds and everything in between, I would highly recommend him.

We were on vacation and we called Jonathan and he said we could come right in, what a relief! He…read morewas recommended by another mechanic who couldn't see our car. He was friendly, patient and creative in solving our electrical problem. His price was honest and fair. Wish we lived nearby so he could be our mechanic!

Would not recommend this shop to anyone. The mechanic was extremely rude and tried to upcharge me…read morefor work that wasn't even completed. He became upset because the warranty company would not work with his preferred people on another engine, and then said he was going to increase his rate because of it. When I decided to take my vehicle somewhere else, I was charged $1,400 just for diagnosing the issue. The entire experience felt unprofessional and dishonest. I strongly suggest taking your vehicle to a shop that treats customers fairly and communicates honestly.

What a great shop!! Took my 2014 BMW in to get a few things…read moredone and was very happy with the communication and quality of the work! Jim explained everything they did, he was wonderful at explaining it. I would highly recommend this shop to anyone and everyone!! Thank you Jim and Ryan!! :)

My son and I were driving my 2017 Jeep home (West Richland, WA) from South Lake Tahoe, when it…read morestarted acting up just South of Bend. The cruise control began kicking off, and then some warning lights came on. When I got to Bend in the late evening we stopped at a parts store and they put the Jeep on the diagnostic tester, and it gave several error codes, but they said it would probably be ok to drive the remaining 250-300 miles home through some desolate country, at night with a chance of rain. When we got to Redmond we decided to stop and get a hotel and have the Jeep checked out in the morning. I chose Earp's. Good choice!! I was greeted by Jason, and he immediately looked at the error codes, consulted his mechanics data base on common fixes for those codes, and cleaned and tightened the battery terminals and the ground connections, while checking the battery voltage readings. After spending 30-40 minutes working on the car, he told me he'd be comfortable driving it home. I asked him how much I owed him, and he said no charge...just get home safely! We were back on the road, and one of the best things to come from this was the peace of mind I had while traveling North. We drove all the way home with no issues, no warning lights...no problems at all! Jason: you are my hero! I would highly recommend this shop for your auto needs.

Thank you to Emily and Justin for going above and beyond to deal with my annoying Tacoma. The truck…read moreis driving the best it has in years, and thanks again for having the patience to help solve my truck's riddles. Thank god this shop exists and don't hesitate to give the team a try.

Scheduled a brake inspection expecting to be being told I would need a brake job. To my surprise I…read morewas told brakes were OK and told how much lining remained. I have since had oil and filter changed and am very pleased with price and professional quality of service received. I will use them for my service needs.

my mini needed help and these guys fixed up as new i think they need more then 5 stars…read more thank you guys again

Stopped by their shop to see if I could make an appointment to look at my car and was taken in…read moreimmediately. I had expected to have to come back. They fixed my car in less than an hour. Amazing service by Kyle who was professional and highly efficient. I value my time that was saved by such fast service. Thank you guys

We're very impressed with this young man! In a world where businesses are becoming more removed and…read morecolder every day, Sebastian remains true to real customer care and service! We couldn't be happier with his polite communication, swift scheduling, empathetic support and making our vehicle safe again. The details: Our vehicle was having "speed wobbles" on our way to Bend for a Saturday visit. I contacted Les Schwab, explained my situation and they fit me in at about 11:30am. Being from out-of-town, I needed to leave the next day. At about 4:45pm they contacted me stating I needed a new control arm (amongst other things) which would take a couple hours to repair. They said I'd be taking a big risk driving, BUT, they were about to close and couldn't fix it until Monday! I can't tell you how disappointed I am with LS and their lack of human kindness. I understand my "keys" were in line for service, but come on. We returned to our accommodations by about 5:30pm and scoured through Google, to find 99% of the businesses were closed until Monday! Enter NEXT GEN MOBILE AUTO REPAIR, what a blessing. I called, and Sebastian was calm, communicative, reassuring and happy to help. He said he could take care of it first thing in the morning. I went from being frazzled to relaxed, and was able to enjoy what was left of our evening. Sebastian under promised, over delivered and did it all at a competitive price! He could've easily taken advantage and didn't. This man has integrity and we're grateful to have crossed paths. HIRE HIM, he'll come to you and you won't be disappointed.

I was trying to decide between two older Subarus as a first car for my daughter. I explained my…read morewants & concerns, and Sebastian was knowledgeable, thorough, and prompt. He met both sellers at their location, and was friendly and praised by both. He was flexible with both mine and the sellers schedules, even offering to go to Sisters at 8:00pm. He called immediately after the inspections and gave me his honest opinion & advice. I felt completely comfortable making my decision, and my daughter & I are thrilled with the car he helped me buy. I will never buy another used car without calling Sebastian first. The entire experience was outstanding!!