Evan was great, right from the first phone call. He's very professional and job got done in an hour…read moreeven though he said 1.5 hours. I brought my 5 year old son with me and we just waited in the waiting room. Price was good. No complaints, exactly how this type of experience should be. 5 stars well earned, thanks Evan. - Brian

TERRIBLE Service. Installed the wrong part which caused part to collapse and break in two will…read moredriving. Worst part was inspite of overwhelming evidence of their wrong doing they refused to return any phone calls addressing the issue. Won't even talk to us. Disgusting. Terrible customer service. If you want someone who will ignore you and not listen to you, then this is the company for you. Maureen Lambier

Rarely if ever leave reviews, but the end result in this case warrants an exception. Friendly and…read morecourteous. Work was done on time as promised. Bodywork I had done - excellent workmanship. Painting and blending - spot on. Close to home and convenient. Recommend. Marty P.

My personal experience with the Waterdown Collision Shop was extraordinary right from the start…read more Christian was my estimator and the main contact regarding my claim, and he is truly an amazing person to communicate with. I don't often leave reviews; however, this place deserves 5 stars for its remarkable knowledge, fast and reliable service, and most of all their honesty. I highly recommend this shop to anyone who is looking for a great quality work and service. With sincere gratitude, Paulina

They do great work and have bent over back wards for me in the past, they are the only people I go…read moreto when I need to get major repairs done.

Very thorough and professional. I dealt with Denise and Blake, great people. I got into an accident…read moreand came to this location to get my car fixed. Came out looking brand new again. Would highly recommend.

My VOLVO Vehicle had plenty of fender benders and "major dents". The passenger side door was…read moreseverly indented . Justin and Danny took their time to explain my 2 options. They recommended a new side door which would be a lesser cost and a SAFER option... they also quoted me the exact two prices for each option. When I received my car ... I was overwhelmed ... looked like a BRAND NEW CAR!!! They not only ordered and put a new side door with a new mirror they touched up all the scratches on every part of the car and no more dents throughout the car and did not overcharge the price they quoted. My price was still the same as they quoted. My Volvo looked like it was completly painted ... immaculate. I have had many compliments and I do not recognize my vehicle ... BRAND NEW LOOK. Thank You Dan and Justin ... The Best Service I have ever received ... You Both went above and beyond my expectations. Francesco C.

I paid $344 for an install and received the most unprofessional, customer service lacking…read moreexperience. I waited in the shop for 4 hours because of an amp/sub install. I brought my own amp/sub. I was rushed out after their 6pm closing time. I was not shown the work I paid for before rushing me out. While checking out, I asked if the 2 wireless remotes were synced. The owner said yes. I also asked the owner about the warranty. The owner said the receipt and warranty was emailed to me. I went outside to the suv to check the sound. The wireless remotes were not synced. I came back in and stated the remotes were not synced. The tech said the remotes wouldn't light up so he has to call Kicker Monday to troubleshoot. I opened 1 remote and it didn't have a battery. I said I have batteries in my suv so can the battery be added so the remotes can be synced. The tech said he has to call Kicker. (But the simplest, most basic thing to do would've been to see if new batteries allowed the remotes to be synced, before calling Kicker.) Saturday, the next day, I was pissed. 1) Not only did I not receive a warranty/reception in my email. 2) the amp was not velcroed down, as discussed with the tech. 3) the wires from a prior install with the amp were just laying around in the trunk. 4) the subwoofer was making a thunderous sound. When playing music and when music is off. 5) when I added batteries to both remotes, the lights came on. So the remotes could've been synced the day of install if the tech would've listened to me. 6) my beige console is dirty on the driver side and I've only had the brand new 2025 for 3 weeks. Now I have to ride around with this egregious sound for a week until I am off work again, and spend 4 more hours sitting in the shop for something that should've been done correctly the first time. This was not a free job. I paid my hard earned money and entrusted this company with my suv. I could've went elsewhere. I was going to come back and have them install my dashcam and windshield tint but now I will never come back to this company. Nor will I refer my friends and coworkers. This was an extremely sloppy, unprofessional job and they should be ashamed.

The Quality of Work is Great, very Friendly, and Family Orientated…read more Great pricing. Number 1 Service Done in Burlington Tint World. Thank you job Well Done! Cheers.