I did my finance and refinance with Brad…read more Excellent service. Very professional and patient.

MISLEADING Wilma Karen Foster is not to be trusted under any means. I trusted Karen with my…read moreinvestment since 2023. Purchased a home March 13, 2025 only to find out she is a thirsty and broke broker. Wilma Karen Foster is a money hungry fraud. Wilma a.k.a. Karen will portray to have your best interest at heart only to find out she will rob you at the end of the purchase. She sold us a home with galvanized pipes, a fireplace cannot use, roof needs to be replaced and charged $45,000 for closing cost when we were debit free. Karen and Amerifund Home Loans are untrustworthy individuals. Once they rob you no more contact. I truly feel for Wilma Karen Foster! BRAD RICE CEO IS THE LEADER PRICE GOUGING FEES DO NOT TRUST RUN TO A REPUTABLE COMPANY!!!

The worst customer service experience that I had…read more I was trying to remove my PMI due to loan to value decreases. 1st rep told me I can get the removal faster by getting my own appraisal report and mailed it to them. After spending $400 on appraisal and mailed it to them, they said this is not what they say and I would have to do the apprasial with them. Now, I have to redo entire application and spent extra $150 to do the apprasial with them. Please avoid if you can. I dealt with Anthony 27423, the worst customer rep manager.

I am counting the months to refinance! The customer service here is the worst I have ever dealt…read morewith in the past 20 years. Caliber Home Loans prides themselves in how the take care of disabled vets, yet their level of service does not suit mediocrity. Issue: Caliber Home Loans is billing the incorrect amount for in escrow for taxes. NV bills quarterly for taxes. Caliber Home Loans is taking the quarterly payment monthly. So lets say your taxes are $2400 annual, per month that would equal $200 and quarterly $600. Imagine paying your quarterly taxes every month. My actions Contacted reps 3 times over the phone. The gem and pride of Caliber Home Loans, their second rep asked that I contact Caliber Home Loans with respect to my request through the mail. Pretend this is you...overcharged and now asked to communicate through the postal service during a pandemic when money isn't exactly flowing in like a rapid river. So here I am...I've had to send three certified letters asking to drop my taxes from payment because Caliber Home Loans was not "escrowing" the correct amount and the terms for my loan allow me to drop this. First letter went to the customer service address that their wonderful representative provided me. Second & Third letter went to their Customer Service department (again) and their Corporate office for awareness. The letters sent were certified in case I need to battle with the three credit bureaus, I am prepared. How many of you have had to run through this level of effort with a mortgage company? I hope zero - and if you don't go through Caliber Home Loans, you got a better chance of keeping that bad luck out of your court.

I always appreciate when owners take the time to read and respond to reviews…read more It's indicative of Strong Management.

I cannot thank Darci, Mark and Karen enough. They took me from a bad situation and fought for me…read moreand delivered beyond my expectations. I am forever grateful that they were there to answer every call and question within minutes and calm me down when the situations became exasperating. I am so happy to recommend them in the future to anyone I know purchasing a home. Thank you all.

Mark and Darci Richardson Lending Team at CSMC Mortgage were AMAZING!!!…read moreMy husband and I contacted them regarding a Reverse Mortgage and they were helpful beyond belief. They walked us through every aspect of the procedure and, along with their incredibly competent assistant Karen Homsy, navigated the many rough seas we sailed through. We could not be more grateful to the Team and I would recommend them to everyone interested in Reverse Mortgages and basically all Mortgages. Thank you Team Richardson!!! You are THE BEST!

Mayen Grigorian provided the most professional and courtesy experience for my home mortgage. He was…read moreso knowledgable about the entire process and answered many questions that I had throughout. I am beyond grateful for everything he did to make my transaction a pleasant experience. He went above and beyond my expectations and ensured that everything was taken care of between escrow and my agent so that I did not have to worry. Thank you, Mayen for making this such a great experience as a first time home buyer!

This Guy Toufic Moosani it took more than a month processing a He loan and leave me just waiting…read moreand waiting for an answer , if you want to waist your time with this Person it's on you , but I will not recommend his bussines Very Unprofessional and he likes lying to much he is not honest it keeps you waiting with his BS lies, at the end I just waste more than a month of my time for nothing . Got recommended but the worst experience ever and like I Said Very Unprofessional Rookie.

They are very inventive. I have not used them for a mortgage yet but they have been keeping in…read moreconstaft and giving me great advice on timelines to buy a home with interest rates and very good

Opened a trust account here today with Allison. My father passed away recently, and my two credit…read moreunions wouldn't open one for me. Made an appointment over the phone then Allison came and got me right on time. She was super friendly and made suggestions on how to open the accounts. Everything was done in 45 minutes. I don't trust the big banks anymore, and only use credit unions. Now I have three different ones. The greeter as you walk in was very nice as well. Moving out of state at the beginning of the year, so I am glad I will have no issues writing checks etc. Thanks again Allison.

A member of 10+ years with a solid lending/consumer relationship with this bank was offered no help…read morewhen it really mattered. I asked that a check be cleared same day to cover an unexpected bill and was brushed off with little attempt at resolution-- management couldn't even be bothered. If I knew this was the kind of "personal" service I was going to receive at this location, I would have used the ATM outside and save myself the 15 minutes this teller wasted me.

When you enter, you are greeted immediately as you walk in. This credit union immediately makes you…read morefeel like a VALUED CUSTOMER. The entire staff of this branch is Professional and they understand that clients take their finanacial well being Seriously! I especially appreciate the Consistent high level Customer Service of KIANA. She always Radiates Professionalism and makes banking here is Proactively POSITIVE EXPERIENCE. Recommend!

I've been with Logix for little over 5 years now. Both my vehicles were financed by them and they…read morewere so good to me I had the refinance my house. Brian was always my contact and he introduced me to Maira Chicas and let me tell you they were perfect in terms of communication and working fast and efficient. Every call got answered, every email got replied to right away. Logix is such a great bank to deal with. Give them the opportunity, you won't be disappointed. Thank you Brian and Maira for making this easy.

Beware Brian Richardson he is the loan officer at Acadia Financial. His wife is the Realtor…read more Brian is one of those Mortgage Loan officers that we need to stay away from. He hired me to help him analyze a set of tax returns for a fee. After the work was completed he sent me a check for my services. Later I found out that he put a stop payment on the check. He is just a broker...trying to figure out how to squeeze any penny he can from his clients. He is just a middleman. I recommend that you avoid this man at all costs. Watch the disclosures that he provides.....

Buying a home for the first time can be an intimidating process. Brian and Sandy made this…read moreoverwhelming process much smoother and helped my husband and I understand each step of the process. They worked day and night with us to make sure we were happy with our home and our financing process. They use e-sign which, made things go much quicker and easier. Instead of having to drive back and forth I was able to sign many of our documents from my phone! They're both very kind and caring. I would highly recommend them to anyone financing for the first time or, considering a refi.

Joe Engle has been our mortgage broker for over 10 years. He has financed and refinanced our home…read more He is personable, professional and works to get loans done quickly. He works to make sure we have gotten the best rate available. He communicates what is needed and makes the process of getting a loan go smoothly and efficiently. Joe really works to make the process as painless as possible. I highly recommend that you contact him for your mortgage needs.

Joe Engle of LoanSmart has handled several loans and refis for us over the years, and my wife and I…read morehave always been completely satisfied with his work. Joe works tirelessly to find the lowest rates and best terms, but what really sets Joe apart is his follow-through. He makes sure that we understand the terms of the transaction, that all the necessary documentation is in place and that all the I's are dotted and T's crossed. If ever there were questions from/issues with the lender, he was there to run point. Joe has handled both "straightforward" loans for us (when my wife and I were both long-term employees of large firms) as well as a more complex loan that required significant documentation (as was the case recently, now that we're both self-employed). I've had nothing but positive experiences with Joe and LoanSmart.