I recently told one of the tellers at Logix about the car accident I was involved in. A few days later, I received a thoughtful gift in the mail from the bank. It was one of the kindest things a business has ever done for me. They took the time to acknowledge something that was really scary and difficult in my life, and it truly meant a lot. Every time I visit Logix, they're friendly, helpful, and always willing to assist me with any banking questions or needs. I wish I could remember the name of the person who helped me that day so I could thank them personally, but I'm grateful they didn't forget me. Thank you, Logix, for showing that you genuinely care about your members. That level of compassion and customer service is rare, and I truly appreciate it. read more

Logix - Simi Valley Cochran Branch - Cooling pad for my back - Banks & Credit Unions Near Me - Simi Valley, California

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Allison Reinhardt provided spectacular service. Highly recommended. She is patient and professional. She is by Appt. only. She did a Secured Savings Loan for me. She also does RE Mortgages, Refinancing, Auto loans, Home Equities, Lease Buyouts, and more. Thank you Allison! read more

It was my first time getting a loan through Logix. I met with Carla and she was so knowledgable and answered every question I had. She made the process easy for me to understand and explained things very clearly. She even wrote me a card weeks later, saying congratulations on my new car and that it was nice meeting with me. I mean where else are you going to find such nice employees in a process like this?! read more

Hands down, the best customer service I've ever experienced! calls are answered by an actual person, not automated system. Representatives are professional, extremely helpful and resolution-driven. You definitely feel like a customer that's well taken care of and Reps are there to help/service you. read more

I love this branch! They have the friendliest most helpful staff. This is my only option. I cant stand the rude staff @ the branch next to Kohl's on Tapo Cyn. read more

Opened a trust account here today with Allison. My father passed away recently, and my two credit unions wouldn't open one for me. Made an appointment over the phone then Allison came and got me right on time. She was super friendly and made suggestions on how to open the accounts. Everything was done in 45 minutes. I don't trust the big banks anymore, and only use credit unions. Now I have three different ones. The greeter as you walk in was very nice as well. Moving out of state at the beginning of the year, so I am glad I will have no issues writing checks etc. Thanks again Allison. read more

The staff are exceptionally kind and respectful. Amanda, Ben, Sam, Kristin & Allison and all. Have made me feel special, listen to, like family. They approved me for a car loan, unsecured credit card when other banks scoffed me. I'm so very blessed. Thank you simi LOGIX John Jacoby read more

A member of 10+ years with a solid lending/consumer relationship with this bank was offered no help when it really mattered. I asked that a check be cleared same day to cover an unexpected bill and was brushed off with little attempt at resolution-- management couldn't even be bothered. If I knew this was the kind of "personal" service I was going to receive at this location, I would have used the ATM outside and save myself the 15 minutes this teller wasted me. read more

Great credit union. Courteous and knowledgeable staff. Convenient hours short waiting time. I have been with Logix for 20 years. read more

Love this credit union They are so efficient & kind This is my go to location Wish I joined sooner read more

Great location when I'm in town !! Everyone is so nice !! Getting my cards replaced not an orange or red gal ! read more

Bens the greatest. He always takes care of our entire family! Let's get back to Tapo and Alamo! Your welcome Ben. read more

Logix - Simi Valley Cochran Branch - Banks & Credit Unions Near Me - Simi Valley, California

Alison at this facility is wonderful at her profession! Professional, knowledgeable and kind at all times. She makes you feel part of the "Logix" family very quickly with a warm welcome with smiles that shine outside the bank! Thanks Alison for such a great service you provide to the Simi Valley community. read more

It's official- Logix has moved next to Vons on Cochran and Erringer and are now open. 1855 Cochran st Suite 108 Simi Valley, Ca 93065 I love the new location, plenty of parking, larger interior space and you have to come meet the staff- Melissa Boucher is a rock star when it comes to Home, RV or Auto loans - Jane (seen photo bombing) is really cool. Overall a great bank and even better staff. read more

Logix - Simi Valley Cochran Branch - Logix has moved next to Vons on Cochran and Erringer- - Banks & Credit Unions Near Me - Simi Valley, California

Visiting this location is never a hassle or lack of service. I have experienced nothing short of top notch service ever since I became and member and even before I became a member. My wife and mother in law had a couple loans here and I was interacting during the entire transaction to assist my family. I decided to close my account at another bank insitution and move some of my banking here to Logix. I recently had an AMAZING interaction with Ben Wagner and he assisted us with our Auto Loan, GAP, and Extended Auto warranty. My wife and I now how both our auto loans here and I would highly recommend anyone to give Logix Tapo Canyon a chance. Tellers are kind, greeters are kind, and you never know, you might get a gift. Thanks again Ben and team! Ya'll are great! read more

Logix gives you a small town/business vibe with their excellent customer service. My wife and I have had all of our auto and personal loans taken care of by Logix. It always feels like they are happy to see you when you walk in the place no matter what you are there for. All of our kids have their accounts with Logix as well. Keep up the friendly family service Logix. You have a family full of customers for life with us! read more

Went in here a couple months ago to get a loan and information to purchase a new car. It was my first time for a new car so I know my cards are against me. These guys know that, and tried to sell me a loan with a very large APR making it sound like a favor for me and that it is my best option. It was ridiculously high. Taking advantage of new car buyers and college students. Higher than my Bank of America. Went to Ford to purchase the fiesta. Got the one I wanted with 0.9% apr through Ford. So... read more

Allison Reinhardt worked on my auto loan for me and she was so amazing throughout the entire process! Whenever any issues came up, she responded to me right away and kept me well informed. She is so friendly too! Thank you! :) read more

Such an amazing experience right as I came through the door and both locations equally wonderful but my experience at the Erringer location was especially wonderful . First off being greeted right as we stepped through the door and I appreciate being acknowledged by Ben to the into to the wonderful Carla Ayala. Thank you Carla for the easy sign up process I will be back to open more accounts with you with my friends and family :). Thank you all again read more

I just want to thank Erin and the rest of the team for this beautiful and kind gesture!! While doing my banking I mentioned to them that my granddaughter was going to be sad after finding out her Christmas decorations were stolen from her house. To my surprise today I was sent some decorations for her!!!! Bringing back some Christmas spirit and exceeding member experience!!! Happy Holidays and bless every person that works here!! This is way I bank with Logix! - Nilvia Velazquez read more

Logix - Simi Valley Cochran Branch - Banks & Credit Unions Near Me - Simi Valley, California

They are the best. Very professional, I always get a warm welcome feeling when I walk in.

Very friendly, quick and enjoyable banking service at this location. I tend to go to the Burbank and Valencia offices and I have to admit, this one is the best so far. read more

I have been a member of Logic for many years, they are very nice and a great place to do banking with. read more

Logix - Simi Valley Cochran Branch - Banks & Credit Unions Near Me - Simi Valley, California

Carla was so sweet and amazing she really helped me out on my car loan. She made it simple to understand all the paper work and had no hassles whatsoever. It was my first time at a Logix and I'm so glad that I chose this location. read more

This place is great. Carla took good care of us even if we were just a walk in. Very informative

I had a WONDERFUL experience here! It was my first time coming here and my experience was just 2 thumbs up! I came in for refinancing my vehicle and one of the reps Melissa was fantastic. She was very helpful and friendly. She helped me out a lot and I'm glad my boyfriend recommended me to come to Logix. They saved me money and that's always great! Thanks again! :) read more

Great bank, even greater customer service. Thanks Logix for being part of our community, you guys Rock!!

I have financed three vehicles through Logix and have been extremely satisfied with their service. The employees are both friendly and helpful. The manager Ben spent time with me to find the best deal for my particular situation and ended up helping me save hundreds of dollars. Both he and other employees did not mind spending time to explain to me how certain aspects of financing worked and how I should go about managing my finances. Logix is a prime example of how credit unions should be run and their personalized employee driven service is starkly different from the big automated banks of today. I would recommend anyone to go to Logix if you are looking for the best deals and great customer service. read more

Friendly staff. Great rates for both an auto loan and home equity loan. Highly recommended.

Great customer service, very kind and helpful. I initially only did my car loan with Logixs but due to their amazing customer service I now bank with them. read more

Logix is our favorite! They have always been so good to me over the years and go above and beyond every time. Both Kristen and Ben at the Logix Cochran Street branch went beyond the call of duty to help with a wire transfer to facilitate a mortgage deposit for escrow, and we are forever grateful to them. Very grateful for the excellent customer service we received at Logix! Thank you Kristen, Ben and Logix! read more

I applied and get declined on loans. My credit score of 660 didn't help either. BUT! The game changer for me? Andrea Deluna. This individual not only got me the loan I needed to restore the rhythm of my life after losing my car, but also helped me NEGOTIATE with the dealership! We got the 2021 model I dreamed of... Andrea was emailing, calling, and doing as much as humanly possible to make this happen. I felt and was treated like family. I am a young (22) first time buyer. I don't know anything. I felt hopeless getting declined everywhere else. You know who had hope? Andrea. She handled the business. I recommend Logix to all friends and family. I have also been banking here since 2019, all the staff also deserve recognition as a whole. Everyone at this branch is friendly. My first choice will now and forever always be Logix Federal Credit Union! Thank you so much again for all your hard work Andrea! read more

The greeter is always friendly. Makes you feel welcome as you enter the door. Teller are fast, friendly and always informative

My wife and I went in today and they were so helpful and nice. We were taking good care of a d at the end was given a few gifts. We do all of our banking at Logix . We reccomend to all family and friend to give them a try. read more

One of the best branches around! I highly recommend Logix Federal Credit Union as a choice for your future banking needs. I've already brought most of my family here and friends. Again, this branch is a good one. read more

Logix - Simi Valley Cochran Branch - Logix Mascot - Banks & Credit Unions Near Me - Simi Valley, California

Again a member myself. My daughter just open her first account with Sabrina she was so kind and informative. I look forward to a long future with this credit union and this particular branch. The staff is always so kind, helpful and knowledgeable. read more

Here's the deal, Ben is the man! This is my neighborhood bank, and when I wandered in the first time looking to open my account he made me feel like a part of the family. I wanted to improve my credit and he set me up with a new credit card and account to establish some rotation. I've loved the customer service I've received since coming here, and have since made the Tapo Canyon location my main bank. This week Ben helped me out with my new car loan, and made the process so easy. Not only did he help us get the best rate possible, but he answered every annoying question I had through the whole thing. I'm so grateful to have such a wonderful staff at my local branch, because of this I wait to make sure I do all of my deposits and business here! read more

I have been a member of this bank for over 4 years now. I would recommend it to anyone looking for better financing rates for your car! I was able to pay my car off a year earlier with the rates I was given. They also have great savings rates with the money market account! There is always someone available to help! read more

I have been a member at logix since 1985, back when they were still in a trailer in burbank and known as lockheed federal credit union. I have tried other banks, but nothing compares to the service and offers that logix has. I opened my daughtets account when she was 12 and she has been a member for 12 years and they help her with any and all her banking needs. read more

I have been with this bank for several years now and they have never provided anything less than exemplary service. I got my car loan here, and it was such an easy process. Also, the employees are always smiling and so nice and helpful. Definitely my favorite Logix branch. read more