The care is decent. Scheduling isn't an issue. They never answer the damn phone. Also I'll make the…read moredrive for only for them to tell me they are doing testing. Also some folk don't know how to wrap , so I'll bleed out on my clothes. Only so many times can I use hydrogen peroxide. Smh....

stil new to the center and I had already checked in when I remembered that I forgot to take my…read morephone off my bike when I arrived. I stepped out for what must have been 10 seconds to fetch it. I was then suddenly informed that I wouldn't be able to donate, simply for that reason. I cycle 20min to this venue to donate and no exception I got turned away for something that stupid. I'll register somewhere else and make sure to tell everyone I meet about this experience

Looks like I'm the first to review! I signed up with Beacon Biologics for white blood cell…read moredonation, to help with cancer research. When I got there, I was taken back immediately. Me, the woman in charge, & her coworker were the only ones in the building. Verrrry quiet & all attention was directed to me. Paperwork took most of the time and it was explained very thoroughly before signing. Seeing as this was just my initial appointment, they only did a blood collection of 6-7 vials to test for diseases before I am permitted to donate white blood cells once cleared. The blood collection was taken in a very cushy chair where you're almost laying down. Afterwards, they gave me water and a snack and made sure I was ok. In the end, I was given $25 for the initial appointment. When you do an actual white blood cell donation (which I was told can take up to 3-4 hours!) the payout is a lot more. They also told me they have things like iPads with Netflix, magazines, etc to help keep you occupied during that time. They also gave me a free shirt! They told me that they had been up and running for 2 years but just started accepting clients within the last year. Anywho, the employee whom worked with me was super down to earth and great to talk to & answered all my questions. I'm currently waiting to hear back regarding white blood cell studies now so that I can start donating :) seems like a wonderful facility doing great work!

From the owner: Beacon Biologics partners with people like you to enable research that saves lives. Your white cell…read moredonation makes groundbreaking research and discovery of new treatments possible around the world. You have the chance to give hope to patients waiting for a cure by donating white cells for research. Today, it's your chance to be the Beacon.

Today, I took my mother to donate blood. She speaks Arabic and only has very basic English skills…read more I tried to help translate for her, but I was told that she had to answer all the questions herself or she would not be allowed to donate. I asked if they had a translator available, even over the phone, and they said no. I then asked if we could use Google Translate to help communicate, and again I was told no. So does that mean my mother must speak English in order to donate blood? It was very disappointing to see someone willing to help others by donating blood turned away because of a language barrier. I hope this policy can be improved so non-English speakers have a fair opportunity to donate as well.

Dealing with the general public isn't easy. They do a great job getting you in and out…read more I have been donating a long time and have scar tissue built up on my veins. They are still able to get the needle in no problem. They almost always have a free gift for donations. This month was a free shirt last month was a free Torchy's Taco. The facility is clean and everyone is friendly. Good place to help others..

CSL Plasma is definitely a place I would recommend to those I know and to those that I don't know…read morewho are looking to do something good to help those in need of the medication that's generated from the process of the blood that is donated from the many wonderful people that go there looking to something good to helping others in need and getting well pay for there time and countless generosity of wanting to help the many people who count on us to do what we do to help others. The staff there are bery professional and caring. They've have always made me feel very welcomed and I always look forward to going there because I actually enjoy helping the many in need of the medication that is processed from this process. The hours of operation have always been convenient because it allows me to good pretty much whenever I am available throughout the week when I'm free to do so. They know what the term customer service is and for someone my age that's is extremely important because these days you just don't experience that in most places of business. Anytime I have had a situation come up where I felt like I needed to express my concern about something or simply ask some questions they've been there to listen to me and do everything they can do to it better for me and others behind me. So please don't ever hesitate to express yourself and ask questions if it's simply something you don't know. It's just a great place to go if you want to help and get paid very fairly for the your time and efforts. I hope this information helps anyone who wanted to know this. Much Love to You ALL CSL Staff and Management for all the great work you all do there. Spruce

After seeing all the content online about promoting $800 first time donors. I dropped by to take…read moreadvantage of this offer. What I found was that it is $500 over there course of five donations. So you only get $100 per donation up to $500. That was a little disappointing to find out their fee was substantially less. The staff was incredibly nice and just thankful that you were there to donate. I didn't realize how important it really was to donate plasma. It's a cure for those who really need it. There are people that come in here every week for the sake of Money. Not being judgmental, times are tough...that's the reason I'm here. The staff is hospitable. A special shout out to Deven/MSA for her patience getting me logged in as well as the receptionist Eliza.

I decided on this location because of it's ease of parking and closeness to my house. I made the…read moremistake of going to the Saint Davids location a couple miles from here and driving endlessly in circles looking for a parking spot till I couldn't take it anymore. I showed up here without an appointment and I was in and out of here in less than eight minutes. This is my go to testing spot from now on.

In and out very quick and all the staff was so kind! Will definitely come back and recommend to…read moreothers :)

My doctor's office is literally across the hall from this lab, so every year after my well woman's…read moreexam I end up there. And somehow... every single year... they magically bill me for something that should've been covered. At first I thought it was just one of those annoying insurance mix-ups. But after spending at least an HOUR every year playing mediator between the doctor, insurance company, and lab, it's starting to feel less like "oops" and more like a seasonal tradition. Usually they eventually fix it after I call enough times. Other times I've honestly just paid it because I value my sanity. This there were two tests I knew insurance wouldn't cover, paid for them upfront with my credit card, had the doctor separate them on a different form, AND asked for a receipt. The receipt only had the amount paid -- no description. Which already felt a little "interesting." Convenient that for some reason they have no way of putting a description what I paid for on this but every time they send me a bill it has a very accurate description of what they are billing me for. It's sad that it comes to me having to cord this interaction to protect myself. So I asked on video: "So these definitely will not be billed to insurance since I'm paying here?" Receptionist: "Yes." Fast forward to this week: guess who just got billed $36 for those exact same tests. At this point I'm not even mad about the money. It's the principle. Because I know a lot of people probably just sigh dramatically, pay the $30, and move on. But no. Not this year. This year I will be returning like a low-budget legal drama with my receipt, my credit card statement, AND my little video clip. Honestly the phlebotomists are sweet, but the front office acts like kindness costs extra. They are shockingly rude! So if this place keeps overbilling you too: fight it. Even if it's annoying. Or save yourself the headache and find a friendlier lab who doesn't routinely try to keep an extra 15- 30 from every visit.

Good smiles. Friendly. Location is very hard to find. Goto St David's, East Entrance aka Women's…read moreMedical Entrance (lots of construction terrible parking) then from there go up, yes up, to the first floor. Go right down the hall it's on the left. Apple Maps put me in the wrong parking lot all together.

Terrible staff and facilities, I would not recommend this practice. During my pregnancy, I dreaded…read moreevery appointment because of repeated rudeness from front desk and clinical staff with no apparent reason. I consistently waited 30+ minutes past my scheduled time, and staff seemed indifferent to patient concerns. This should be an exciting, vulnerable time, but instead I felt stressed and unwelcome at every visit. No one seemed to genuinely care about their patients' experience besides the Doctor themselves.

The most caring, professional and knowledgeable practice I have had the privilege of working with…read morein the delivery of (soon to be) two babies! Dr Rodger's is above and beyond what I could ask for in an OBGYN and my concerns have always been heard and given simple answers to resolve any questions. I tried several other practices in the Austin area before deciding this was the one. We will always live nearby as long as I'm having children, her pre and post operative care is tops.

Run....don't walk....run away and run fast. I cannot say enough bad things acout this place. 3…read moreweeks to get a scan, 2 weeks to get abother, 2 more weeks to "get on the schedule. Machine breaks down, 2 days missed, told it is working again, drive 1.5 hours, it is not working AGAIN!!!!!!

There is nothing quite like showing up early for your 11:15 appointment, waiting in the reception…read moreroom until 11:30 when you are told "The doctor had a very important lunch meeting and had to leave." He's not saving a life, delivering a baby or having a family emergency. It's a lunch meeting. "Can you come back in 2 hours?" No. It takes multiple bus rides scheduled in advance to get to this appointment. In response to further inquiries, the nurse responded. "Well, I'm sorry things come up." This doctor on duty, clearly has priorities out of whack. It's time to reevaluate that moral compass Doc! You are seeing patients whose most valuable commodity is time and are wasting it quit frivolously.

Sujata Jere doesn't listen and said I'm depressed. Everything I mentioned she threw out the window…read moreand wanted me to fill out a questionnaire. I should've ripped it up and left with the nurse!! I don't recommend unless you are depressed, maybe she can help you..???

I need to have prescription renewed and left a message for a call back more than an hour and 20…read moreminutes ago. What kind of business other than in the medical field would get away with this kind of customer service?

I went to Scumpia with a nodule on my Thyroid requesting a second ultrasound to investigate…read more Scumpia scheduled if for 6 months out, and ran every test under the sun in the meantime. She put me on GLP1s, scheduled me with their Health Coach and washed her hands of me. I never saw her again. 6 months later, the 2nd ultrasound revealed there was never a nodule and that it was just a vein. Scumpia never reached out to me. Rhonda at the front desk stated more than once that they would only collect the $250 fee when I saw Scumpia. They collected it each and every time I went to that office, and Rhonda denied ever saying the Health Coach wouldn't have the fee. I moved over to MyBSW because I stopped trusting the care Scumpia offers at this office. ALL Health Coach appointments are FREE through them. Additionally, Scumpia's office inactivated my portal access when I canceled the continued care for GLP1s (not endocronology) so now all the tests they have on file are hidden. Avoid this office at all costs. You'll be put through the ringer and charged for no reason.

Gonna start by saying I don't mind someone being straightforward, but I do mind them being…read moreblatantly disrespectful. I saw Dr. Scumpia because hypothyroidism runs in both sides of my immediate family; my siblings inherited it, and I've been having symptoms. Lo and behold, her blood tests showed my TSH is elevated. I came in for a second appointment and she said my bloodwork looked fine, so I noted "I saw that my TSH is higher than it should be for a woman my age." She looked at me and smiled like I said something funny, and told me I'm not diagnosable unless it's 7 or above. I said "my information is from someone who was in the medical field," and she immediately snapped back "well then you can go talk to them." She then tried to tell me that my symptoms aren't from my thyroid and that I don't have a hormonal imbalance, which is false because I have recent bloodwork showing hormonal imbalance. I brought this up and she said "well you refused my treatment for obesity", which was completely unrelated to what we were talking about. Side note here: if you're remotely overweight she will bring it up multiple times. I declined scheduling a next appointment and she seemed confused and asked me twice why I was "so upset" despite calmly holding my ground. Maybe she's a good doctor if you keep your mouth shut and don't ask any questions about your treatment, but I'm not that kind of woman. If you disagree from a professional standpoint, that's normal, but a patient shouldn't be spoken to like they're stupid and don't know the first thing about their own body and family history.